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"Good service. Very spacious room"

"Amazingly to my surprise to find the 5-star hotel. It is centrally located in the centre of city, very close to subway metro station,  shopping malls & restaraunts. The reception staff Mr Cheng & house-keeper Ms Lu on Level 5 were very attentive, professional & friendly to help me to check in & settle down. I stayed in a room with the city view but quiet at night. The room was very clean , bed & pillows were super comfortable. There are a fitness centre & a swimming pool in the hotel which seem to be under renovation. "

"It was a great stay. Location is excellent , just next to the MRT and ride hailing app DiDi is just 1 click away. Service was all good. I arrived very early, left my luggage, walked around a bit, and got an early check-in at around 12. Big room with comfortable bed and all necessities you usually expect at a high end hotel. Massage at Chi spa is legendary and it's worth the price. The onsite restaurant Jiangnan Wok was voted 2nd best in the city but I think it's worth the number 1 position after trying both. The food was amazing, give it a try when you stay at the hotel. Now the improvement needed: the facilities already feel aging. Nothing broken but you can see the tired and old here and there, the in room carpet feels torn, discoloring in the bathroom, etc. Hope a renovation is already planned for the hotel. I slept in late 1 day and the construction next door was very loud, disrupting my lazy morning. Had I known about the work I could have planned something better. Last but not least, what a pity I didn't get to try the pool as the maintenance started during my stay. It was not communicated when I booked but info provided in the room when I arrived."

"Amazing stay and great location close to all."

"Friendly staff and good location "

"Convenient and easily accessible to transportation."

"They allow SMOKING in this property. We have asked for non smoking rooms and when we went to our room, it was smelling smoke. We went back to talk to the receptionist and we saw someone smoking in the corridor. They have ask trays by the elevator door. We went to complain but they said nothing they can do. Do not stay here if you want a smoke free place "