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"Everything very good "

"Very friendly and helpful staff."

"This was the second time we've stayed at this hotel. The staff are always so friendly and helpful. Rooms are spacious and clean, and it's always good to have a walk in shower. Location is perfect, right in the centre of Darlo with plenty of choice for bars and restaurants."

"Comfortable stay at HI as always, nice, spacious room with good shower."

"Great view from the rooms "

"The staff at reception and the bar were friendly and helpful. The room itself was a little tired, generally quite a comfortable stay."

"I recently stayed at this budget hotel and was so impressed that I ended up staying an extra night! The room was spotless, and the bed was incredibly comfortable, thanks to the high-end Hypnos mattress—super supportive and perfect for a restful night's sleep. The bathroom was another highlight: a piping hot shower with excellent pressure, plus some lovely soaps that added a nice touch of luxury. However, I did run into a small issue: the hand soap wasn’t refilled after it ran out on the first night, even though I had daily housekeeping. It wasn’t a huge inconvenience, but it was a little surprising given the otherwise great attention to detail. The only other downside was the brown, dated decor, which feels like it could use a refresh. It's a bit stuck in the past, but honestly, that didn’t impact my stay much at all. Overall, the hotel offers incredible value for money, and I’ll definitely be back! "

"Really like staying here, always feels warm and friendly, staff are lovely, bath is always hot, showers are powerful, food is lovely and well priced. I stay in Darlington quite often and wouldnt dream of going anywhere else "

"Hotel and staff absolutely great, we had a superior room and it was wonderful. Reception and breakfast staff are so friendly we will definitely be back "