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The Ritz-Carlton Tenerife, Abama

5.0 star property
Luxury hotel on the beach, with 7 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton Tenerife, Abama

Premium bedding, minibar, in-room safe, desk
On the beach, free beach shuttle, sun loungers, beach umbrellas
7 outdoor pools, pool umbrellas, sun loungers
On the beach, free beach shuttle, sun loungers, beach umbrellas
On the beach, free beach shuttle, sun loungers, beach umbrellas

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Room service
The price is AED 1,090
AED 1,166 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Citadel Suite Ocean View

Citadel Suite Ocean View | View from room

Citadel Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Retreat Adults Only, One Bedroom Suite with Private Pool

Premium bedding, minibar, in-room safe, desk

Club Retreat Adults Only, One Bedroom Suite with Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat, Deluxe Garden View

Club Retreat, Deluxe Garden View | Premium bedding, minibar, in-room safe, desk

Club Retreat, Deluxe Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat, Deluxe Ocean View

Club Retreat, Deluxe Ocean View | Premium bedding, minibar, in-room safe, desk

Club Retreat, Deluxe Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat, One Bedroom Suite with private Pool

Premium bedding, minibar, in-room safe, desk

Club Retreat, One Bedroom Suite with private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat Adults Only, Two Bedroom Suite with Private Pool

Premium bedding, minibar, in-room safe, desk

Club Retreat Adults Only, Two Bedroom Suite with Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 129 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Club Retreat, Two Bedroom Suite with Private Pool

Premium bedding, minibar, in-room safe, desk

Club Retreat, Two Bedroom Suite with Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 129 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Retreat Family Room, Garden View

Club Retreat Family Room, Garden View | Premium bedding, minibar, in-room safe, desk

Club Retreat Family Room, Garden View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Retreat Family Room, Ocean View

Club Retreat Family Room, Ocean View | Property amenity

Club Retreat Family Room, Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, Balcony (Ritz Carlton Suite)

Suite, Balcony (Ritz Carlton Suite) | Premium bedding, minibar, in-room safe, desk

Suite, Balcony (Ritz Carlton Suite)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 277 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Imperial Suite, 2 Bedrooms, Ocean View with Private Pool

Imperial Suite, 2 Bedrooms, Ocean View with Private Pool | Premium bedding, minibar, in-room safe, desk

Imperial Suite, 2 Bedrooms, Ocean View with Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Royal Suite, 2 Bedrooms, Balcony, Ocean View

Royal Suite, 2 Bedrooms, Balcony, Ocean View | Living room | 32-inch LCD TV with digital channels, TV, iPod dock

Royal Suite, 2 Bedrooms, Balcony, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 598 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Club Retreat Adults Only, Deluxe Ocean View

View from room

Club Retreat Adults Only, Deluxe Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat Adults Only, Deluxe Garden View

View from room

Club Retreat Adults Only, Deluxe Garden View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat, One Bedroom Suite, Garden View

Premium bedding, minibar, in-room safe, desk

Club Retreat, One Bedroom Suite, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 80 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat, One Bedroom Suite, Ocean View

View from room

Club Retreat, One Bedroom Suite, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Retreat Adults Only, One Bedroom Suite, Ocean View

View from room

Club Retreat Adults Only, One Bedroom Suite, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
LCD TV
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Citadel Junior Suite Ocean View

Premium bedding, minibar, in-room safe, desk

Citadel Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Retreat Adults Only, One Bedroom Suite, Garden View

Premium bedding, minibar, in-room safe, desk

Club Retreat Adults Only, One Bedroom Suite, Garden View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
LCD TV
  • 80 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Citadel Deluxe Resort View

Premium bedding, minibar, in-room safe, desk

Citadel Deluxe Resort View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Citadel Deluxe Room Ocean view

Premium bedding, minibar, in-room safe, desk

Citadel Deluxe Room Ocean view

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Citadel Junior Suite Resort view

Citadel Junior Suite Resort view | Premium bedding, minibar, in-room safe, desk

Citadel Junior Suite Resort view

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 65 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Citadel Suite Resort View

Citadel Suite Resort View | Lounge

Citadel Suite Resort View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 80 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

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9.0 out of 10, Wonderful, (1005)
The price is AED 779
AED 833 total
includes taxes & fees
20 Jan - 21 January 2025
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About the neighborhood

Map
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687

What's nearby

  • Abama Golf Course - 10 min walk
  • Golf Costa Adeje - 12 min drive
  • Puerto Colon Marina - 14 min drive
  • Siam Park - 15 min drive
  • Fañabé Beach - 22 min drive

Getting around

  • Tenerife South Airport (TFS) - 35 min drive

Restaurants

  • ‪Playa de San Juan - ‬3 min drive
  • ‪El Mirador Abama - ‬11 min walk
  • ‪Sun Bean - ‬5 min drive
  • ‪Chamachete - ‬8 min drive
  • ‪Casa Amadeo - ‬4 min drive

About this property

The Ritz-Carlton Tenerife, Abama

Luxury eco-certified hotel refurbished in 2023 and located near Puerto Colon Marina
Located close to Alcala Beach and Los Gigantes Beach, The Ritz-Carlton Tenerife, Abama provides a free breakfast buffet, golfing on site, and a beach bar. With a beachfront location, sun loungers, and a free beach shuttle, this hotel is the perfect place to soak up some sun. Treat yourself to a manicure/pedicure, reflexology, or a hot stone massage at The Ritz-Carlton Spa, Abama, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a Michelin star rated meal. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
You'll also find perks like:
  • 7 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, express check-out, and babysitting (surcharge)
  • Beach umbrellas, tour/ticket assistance, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 462 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and pillow menus.
Extra amenities include:
  • Childcare services and free extra beds
  • Recycling and LED light bulbs
  • Designer toiletries, deep soaking tubs, and bidets
  • 32-inch LCD TVs with digital channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton Tenerife, Abama is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Catalan, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 8 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • M.B
  • Akira Back Tenerife
  • El Mirador
  • Txoko
  • Verona

Things to do

  • 24-hour fitness center
  • 7 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golfing
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (16146 square feet)
  • Coworking space
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 8 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Elevator
  • Elevator door width (inches): 1
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 1
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Books
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - June 2023
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Half board inclusive rate plans include breakfast and dinner for 2 adults only.

Renovations and closures

The following facilities or services will be unavailable from January 8 2025 to January 18 2025 (dates subject to change):
  • One of the swimming pools
The property will be renovating from June 8 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 181 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Abama
Abama Golf Guia de Isora
Abama Golf Resort Guia de Isora
Abama Resort
Abama Resort Golf
Golf Abama
Resort Abama
Ritz-Carlton Abama Hotel Guia de Isora
Ritz-Carlton Abama Hotel
Ritz-Carlton Abama Guia de Isora
Ritz-Carlton Abama
The Ritz Carlton Abama
The Ritz Carlton Tenerife Abama
The Ritz-Carlton Tenerife, Abama Hotel
The Ritz-Carlton Tenerife, Abama Guia de Isora
The Ritz-Carlton Tenerife, Abama Hotel Guia de Isora

Frequently asked questions

Does The Ritz-Carlton Tenerife, Abama have a pool?

Yes, this property has 7 outdoor pools and a children's pool. One of the pools will be unavailable from January 8 2025 to January 18 2025 (dates subject to change). The property will be renovating one of the pools from June 8 2025 to July 31 2025 (completion date subject to change).

Is The Ritz-Carlton Tenerife, Abama pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton Tenerife, Abama?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton Tenerife, Abama?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton Tenerife, Abama?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Ritz-Carlton Tenerife, Abama provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 181 per vehicle applies.

Where is The Ritz-Carlton Tenerife, Abama located?

This Guia de Isora hotel is on the beach, 4.2 mi (6.7 km) from Alcala Beach, and within 12 mi (20 km) of Los Gigantes Beach and Puerto Colon Marina. Siam Park and Los Cristianos Beach are also within 12 mi (20 km).

The Ritz-Carlton Tenerife, Abama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 402 out of 605 reviews" "
Rating 8 - Good. 147 out of 605 reviews" "
Rating 6 - Okay. 38 out of 605 reviews" "
Rating 4 - Poor. 11 out of 605 reviews" "
Rating 2 - Terrible. 7 out of 605 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gillian Carol

Stayed 11 nights in Nov 2024

10/10 Excellent

Katayun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and cleaned everywhere. The staff was extremely friendly and accommodative. We have several interactions with the concierge desk attendants and bartenders and many others and it was always a positive experience.
Stayed 7 nights in Dec 2024

8/10 Good

Sarvar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Renatte

Stayed 7 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Reza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is beautiful, and I liked the architecture. However, the logistics could be improved. I had to wait 45 minutes at the gate for a taxi, which was inconvenient. Additionally, follow-ups with the staff were necessary, which fell short of the five-star service standard I expect from Ritz, especially compared to locations in the U.S. I also lost an item in my room, which adds to my concerns about the level of service here. On a broader note, the island didn’t feel entirely safe. I witnessed a few incidents, such as robberies, which raised some concerns.
Stayed 7 nights in Nov 2024

10/10 Excellent

Amr, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff, good choice of dining options, multiple pools and comfortable rooms. The only let down is that access to the spa is not included.
Stayed 4 nights in Nov 2024

10/10 Excellent

Filip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing value for money. I couldn't recommend it more. it's an architectural marvel which perfectly blends into the surrounding. It's nearby one of the best beaches ok the island. It also offers amazing sunsets and stunning ocean views with nearby island gomera in the background. The quality of service is outstanding. we always felt wholeheartedly welcome and all staff was attentive to our needs. it exceeded all my expectations and I'm surely coming again hopefully soon 👌
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynda Ann, sayville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a 5 star property. Excellent service in every aspect of our stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay - every staff member has been incredibly nice and helpful. No one could have done more for us! Amazing facilities - loved that there was sun cream at the pool, would have been great to have that at the beach. Definitely recommend staying here if you want a luxuriously relaxing holiday.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sherine

Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas, Ballykelly

Traveled with family
Liked: Amenities, property conditions & facilities
Words can’t explain how good this hotel and the staff are. Staff can’t do enough to help and make your stay more comfortable. Amazing experience and I’ll definitely be staying again sooner rather than later. Pricey but more than worth it in the long run for an absolutely fantastic first class holiday. It’s far out from the hustle and bustle of las Americas but if your willing to pay taxis into town (20 mins, €28 one way) it’s the best place to stay for comfort and quiet and the entertainment they put on is second to none.
Stayed 5 nights in Oct 2024

8/10 Good

Laverne Miriam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Property Was BEAUTIFUL and The Staff Was OUTSTANDING. The food was a personal preference but we did enjoy Verona restaurant. Unfortunately we didnt get to eat at the Japanese restaurant maybe next time
Stayed 5 nights in Oct 2024

10/10 Excellent

Han, Guildford

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great time. Thank you.
Stayed 7 nights in Oct 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
This is not a five star hotel and it shouldn’t market itself as such. Some of the facilities and the common areas in particular are very tired and dated (e.g. the lifts and the carpets). Access to the gym is via a car park. Many internal signs in the hotel (for example to the gym and the spa) don’t lead to where they say. Items such as the haridryer in the room and the loungers on the beach are of very low quality - certainly not the level of a five star hotel. There is no sound proofing in the rooms meaning you can hear the music in the bar area at night and everything that goes on in the hallway outside your room in the morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cesar Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great service
Stayed 5 nights in Oct 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic facilities to completely relax. Staff are so friendly and accommodating. The pool areas for the villas is lovely and quiet. The gym is really well appointed for even the most particular of fitness fanatics. The restaurants are also really good. The food is beautifully prepared and tasty. Great wine selection as well. It is a really quiet hotel. For this time of year it is not a hotel for nightlife or entertainment, it is for a rest. The bar by the ocean is lovely and a pleasure to have a cold beer or glass of fizz.
Stayed 7 nights in Sep 2024

8/10 Good

Arnaud

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Lawrence

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed last year at the ritz Carlton and decided again this year. Staff are amongst the best very helpful and welcoming. The only disappointment was we weren’t able to play the golf course as it was undergoing a major greens over haul. However this didn’t stop us staying again instead we played elsewhere.
Stayed 9 nights in Sep 2024

10/10 Excellent

Ching Lai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach, with an amazing building.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent, property is beautiful
Stayed 4 nights in Sep 2024

10/10 Excellent

Gerard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location. Too many fly,s around food. Great experience.
Stayed 7 nights in Aug 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, lots of amenities!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kadhino Micah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
BEAUTIFUL
Stayed 6 nights in Aug 2024