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Hotel Palace Guayaquil

4.0 star property
Hotel in Guayaquil with a fitness center and a 24-hour business center

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Photo gallery for Hotel Palace Guayaquil

Lobby
Front of property
Premium bedding, down comforters, pillowtop beds, in-room safe
32-inch LCD TV with digital channels, TV
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking included
  • Room service
  • Housekeeping
The current price is AED 202
AED 228 total
includes taxes & fees
14 Mar - 15 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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Grand Hotel Guayaquil, Ascend Hotel Collection

  • Pool
  • Breakfast included
  • Spa
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9.2 out of 10, Wonderful, 870 reviews
The price is AED 235
AED 264 total
includes taxes & fees
25 Mar - 26 Mar
Grand Hotel Guayaquil, Ascend Hotel Collection

About the neighborhood

Map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110

What's nearby

  • Malecon 2000 - 3 min walk - 0.3 km
  • Centennial Park - 8 min walk - 0.7 km
  • Santa Ana Hill - 4 min drive - 2.1 km
  • San Marino Mall - 6 min drive - 4.4 km
  • Mall del Sol Shopping Center - 8 min drive - 5.9 km

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 9 min drive

Restaurants

  • ‪Wendy's 9 de Octubre - ‬3 min walk
  • ‪Pasteles & Compañía - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Tablita del Tártaro - ‬2 min walk
  • ‪Le Croissant - ‬3 min walk

About this property

Hotel Palace Guayaquil

Upscale hotel located in Downtown Guayaquil
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a gym at Hotel Palace Guayaquil. The on-site restaurant, Palace Restaurante, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A reception hall, a porter/bellhop, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 95 rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with premium channels
  • Mini fridges, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 5.00 km
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12 for adults and USD 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Palace Restaurante

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1722 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Frequently asked questions

Is Hotel Palace Guayaquil pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palace Guayaquil?

Self parking is free at this property.

What time is check-in at Hotel Palace Guayaquil?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palace Guayaquil?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Palace Guayaquil provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Hotel Palace Guayaquil located?

Located in Downtown Guayaquil, this hotel is steps from Church of San Francisco, San Francisco Square, and Nahim Isaias Museum. Seminario Park and Malecon 2000 are also within 5 minutes.

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Hotel Palace Guayaquil Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 867 reviews
Rating 8 - Good. 244 out of 867 reviews
Rating 6 - Okay. 45 out of 867 reviews
Rating 4 - Poor. 10 out of 867 reviews
Rating 2 - Terrible. 10 out of 867 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,.affordable, great security, friendly staff and great free breakfast. Definately will be staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in central Guayaquil.
Stayed 9 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at this hotel for years. It is In the middle of the city center so it’s easy to walk everywhere. The hotel is clean and safe. Rooms are comfortable. Staff is AMAZING! I love all staff but Christian in reception is the best! The breakfast buffet is excellent. I’ve been staying here for 10 years and wouldn’t change.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The hotel is amazing, comfortable and very clean. The personal gave the total support to all things. Always is a pleasure stay in this hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Hayvin

Liked: Cleanliness, staff & service, property conditions & facilities
These are super nice and provide the best service, taking care of all our needs
Stayed 1 night in Sep 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property had musky order on floor 1!
Stayed 1 night in Nov 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super clean. Staff were polite any questions or concerns I had they would resolve it immediately.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the suit
Stayed 3 nights in Oct 2024

8/10 Good

Marlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent staff and service, including a great breakfast selection!!
Stayed 2 nights in Jul 2022

8/10 Good

James G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Staff very attentive and professional. I would stay there again.
Stayed 9 nights in May 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service
No problems checking in after our late arrival. Hotel was able to arrange a last minute late airport pickup which made life easier. Great communication between hotel and us. Attentive and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is nice clean has AC good shower good area central to everything..
Stayed 4 nights in Jan 2024

10/10 Excellent

Oscar E

Center the city easy access ti everywhere Close to the malecon
Stayed 2 nights in Jun 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Really good hotel. Staff are brilliant
Stayed 2 nights in Apr 2024

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Clean, nice room. Very helpful staff. I would stay there again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and i loved their services. They are unique because you feel at home.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nanssy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 6 nights in Mar 2024

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to all shopping center taxi stations restaurants and very nice stuff
Stayed 6 nights in Aug 2023

8/10 Good

ines

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2024

2/10 Terrible

serena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived I turn around and left without giving check in. The front of the hotel was man’s drinking And loud almost at 11 pm the I arrived call the hotel and let them know the I didn’t feel safe checking in and they told me the unfortunately they can not refund. I told them the my safety are more important and left. This is not a safe area. Lots of homeless sleeping stone the area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff members
From check-in to check-out the staff members were friendly and informative all the time. The location is good if you want to inmerse yourself into the downtown area. We have a great time in Guayaquil and its surroundings.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
It was great the staff was great the room where great nice and clean
Stayed 4 nights in Jan 2023

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Nice place excellent service
Stayed 1 night in Aug 2022

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanness, quiet, good service, if i have to mention one thing is that my luggage was not brought up by a bell boy i my self took them with me. Full service not so much.
Stayed 1 night in Aug 2024