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Hotel Castell

3.0 star property
Savor international flavors and local charm. Connect to what matters with free WiFi and convenient services.

Choose dates to view prices

Photo gallery for Hotel Castell

Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board
Lobby sitting area
Front of property
Lobby sitting area
Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Romantic Room, Park View

Romantic Room, Park View | 1 bedroom, minibar, in-room safe, iron/ironing board

Romantic Room, Park View

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | View from room

Basic Single Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Triple Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 23 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Double Room, 1 Bedroom

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
In-room safe
Daily housekeeping
  • 20.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas

What's nearby

  • San Marino Mall - 14 min walk
  • Mall del Sol Shopping Center - 14 min walk
  • Guayaquil Convention Center - 18 min walk
  • Malecon 2000 - 7 min drive
  • U.S. Consulate General - 12 min drive

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive

Restaurants

  • ‪Café Bombon’s - ‬6 min walk
  • ‪Central 593 - ‬5 min walk
  • ‪Dolce Vita Gourmet - ‬5 min walk
  • ‪Villa Café - ‬2 min walk
  • ‪La Casa Di Carlo - ‬8 min walk

About this property

Hotel Castell

Hotel near Mall del Sol Shopping Center
Free continental breakfast, a free daily manager's reception, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Castell. The on-site international cuisine restaurant, Restaurante Dona Moon, offers breakfast, lunch, dinner, and light fare. In addition to a business center and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and tour/ticket assistance
  • 1 meeting room, a front-desk safe, and smoke-free premises
Room features
All guestrooms at Hotel Castell offer thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Restaurante Dona Moon

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (646 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 11 per vehicle
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property

Property is also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

Is Hotel Castell pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Castell?

Self parking is free at this property.

What time is check-in at Hotel Castell?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Castell?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Castell provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 11 per vehicle applies.

Where is Hotel Castell located?

Located in Kennedy, this hotel is within a 15-minute walk of World Trade Center and Mall del Sol Shopping Center. Antonio Neumane Park and Supercines Orellana are also within 15 minutes.

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Hotel Castell Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 123 reviews
Rating 8 - Good. 51 out of 123 reviews
Rating 6 - Okay. 23 out of 123 reviews
Rating 4 - Poor. 7 out of 123 reviews
Rating 2 - Terrible. 6 out of 123 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to airport
Stayed 2 nights in Sep 2023

4/10 Poor

Manuel

Liked: Staff & service, property conditions & facilities
The bed is to dirty
Stayed 1 night in Jan 2023

10/10 Excellent

?

Liked: Staff & service
Very good value for money. The hotel can organize a taxi driver for airport pickup which is really good. I came in at midnight and wouldn't want to take a random taxi at that hour. The cheapest rooms are inside rooms which means they don't have windows to the outside. The breakfast is very good for the price, it includes scrambled eggs, sausages, different kinds of bread, cereal, yoghurt, fresh fruit, fruit juices and coffee. The staff were very friendly and it was also possible to store my luggage at the reception for free after checkout since I had some stuff to do in Guayaquil before I left for the bus station.
Stayed 1 night in Mar 2023

10/10 Excellent

Maxiemily

Stayed 1 night in Nov 2023

10/10 Excellent

Maxiemily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención del personal , son muy atentos
Stayed 3 nights in Nov 2023

8/10 Good

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para el precio el lugar estaba bien, estaba limpio y las personas de recepción muy amables y atentas.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estamos totalmente agradecidos con el servicio.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Razoável
Razoável, cama, limpeza, atendimento foram boas, bem localizado próximo ao shopping, padarias e restaurantes, porém o café da manhã é péssimo, não tem opções e quase não faziam reposições.
Stayed 4 nights in Jun 2023

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

4/10 Poor

Robin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Angel Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Maxiemily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

6/10 Okay

EDUARDO

Stayed 7 nights in Nov 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

CARLOS MANUEL

Stayed 1 night in Aug 2022

8/10 Good

Daniel

Stayed 2 nights in Jul 2022

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, recomendado!
Stayed 2 nights in May 2022

10/10 Excellent

Gregorio

Stayed 2 nights in Apr 2022

8/10 Good

Carmen

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities
Cómodo, confortable, buena ubicación.
Stayed 1 night in Apr 2022

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación adecuada y una buena limpieza.
Stayed 2 nights in Apr 2022

6/10 Okay

Humberto

Disliked: Cleanliness, amenities
?
Stayed 1 night in Apr 2022

6/10 Okay

Paulina

Liked: Staff & service, property conditions & facilities
Confortable y bien ubicado El aseo podría mejorarse
Stayed 2 nights in Apr 2022