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Hotel Chocolate Carruaje

4.5 star property
Luxury hotel with free breakfast connected to the convention center in Guanajuato

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Photo gallery for Hotel Chocolate Carruaje

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Reception
Free self parking
Deluxe Quadruple Room | In-room safe, free WiFi
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Breakfast included
  • Pool
  • Spa
  • Pet friendly
The current price is AED 142
AED 171 total
includes taxes & fees
23 Apr - 24 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

In-room safe, free WiFi

Family Room

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Double Room

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

In-room safe, free WiFi

Superior Quadruple Room

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

In-room safe, free WiFi

Classic Quadruple Room

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, free WiFi

Deluxe Quadruple Room

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi

Deluxe Double Room

Highlights

Private bathroom
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Alley of the Kiss - 4 min drive - 2.1 km
  • Mummies Museum - 5 min drive - 3.2 km
  • Juarez Theater - 5 min drive - 2.8 km
  • Union Garden - 5 min drive - 3.0 km
  • University of Guanajuato - 7 min drive - 3.7 km

Getting around

  • Bajío Intl. Airport (BJX) - 36 min drive

Restaurants

  • ‪El Lugar de la Pizza - ‬11 min walk
  • ‪Restaurante las Mercedes - ‬9 min walk
  • ‪Pollo Feliz - ‬9 min walk
  • ‪Hacienda el Fresno - ‬6 min walk
  • ‪Carajo Bar Gto - ‬3 min walk

About this property

Hotel Chocolate Carruaje

Luxury hotel near Alley of the Kiss
At Hotel Chocolate Carruaje, you can look forward to free continental breakfast, a swim-up bar, and a poolside bar. Treat yourself to spa services, such as aromatherapy, a manicure/pedicure, or a massage. The on-site Mexican cuisine family restaurant, Las Carretas, offers breakfast, lunch, dinner, and pool views. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a free daily manager's reception and a rooftop terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A 24-hour front desk, meeting rooms, and luggage storage
  • Coffee/tea in the lobby, wedding services, and tour/ticket assistance
Room features
All 50 rooms include comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and shampoo

Languages

Spanish

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Front of property

Hotel Castillo Santa Cecilia

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 1,715 reviews
The price is AED 146
AED 175 total
includes taxes & fees
4 May - 5 May
Hotel Castillo Santa Cecilia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:00 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Las Carretas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (323 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

Does Hotel Chocolate Carruaje have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Chocolate Carruaje pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Chocolate Carruaje?

Self parking is free at this property.

What time is check-in at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Hotel Chocolate Carruaje?

Check-out is at noon.

Where is Hotel Chocolate Carruaje located?

Situated in a shopping district, this luxury hotel is within a 10-minute walk of El Nopal Mine and Macrocenter I. Public Granary and Alhondiga de Granaditas Museum are also within 1 mi (2 km).

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Hotel Chocolate Carruaje Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 11 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Macario

Liked: Staff & service
.
Stayed 2 nights in Mar 2025

4/10 Poor

SOONGUN

Disliked: Amenities, property conditions & facilities
Not centered, 10 minute driving from the tour point. Rooms are basic, no temp control, USB port and hair drier. Breakfast is very limited coffee and pancake only. Lost breakfast ticket means no breakfast. Loud sound from the street and next room.
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente , solo falta mejorar su servicio de desayunos
Stayed 2 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un poco mas seguridad en la.puerta del cuerto
Stayed 5 nights in Apr 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención del personal, agradables, amables y atentos. Cercanos a tiendas de conveniencia, la cocina del restaurante deliciosa al igual que los tacos que están en el lugar
Stayed 3 nights in Apr 2025

8/10 Good

Joseaugusto

Liked: Cleanliness, staff & service, amenities
En general está en buena ubicación, tiene estacionamiento, te consiguen transporte confiable, etc
Stayed 1 night in Apr 2025

2/10 Terrible

JORGE EDUARDO

Todo se escucha, el desayuno muy malo y el agua sale fría.
Stayed 1 night in Apr 2025

10/10 Excellent

Mayda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la estancia, fueron muy amables y atentos en las necesidades que teniamos
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar súper bonito, y no está tan retirado del centro.
Stayed 1 night in Apr 2025

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con necesario para descasar y el estacionamiento es amplio
Stayed 1 night in Apr 2025

10/10 Excellent

FRANCISCO J DOLORES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de todo el personal , Tanto en recepción como en restaurante , todos muy atentos !! El hotel muy bonito, se respira tranquilidad!!
Stayed 2 nights in Mar 2025

8/10 Good

Ximena

Liked: Staff & service
Disliked: Cleanliness
Las camas estan muy duras,
Stayed 1 night in Mar 2025

8/10 Good

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención, buena limpieza
Stayed 1 night in Mar 2025

4/10 Poor

Julio ernesto

Liked: Cleanliness, staff & service
Excelente propiedad, solo no tuvimos agua caliente
Stayed 2 nights in Mar 2025

6/10 Okay

Brenda Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
No había botes de basura. La pantalla no tenía servicio de televisión. Los teléfonos no tenían linea. El segundo día que nos hospedamos nunca nos salió el agua caliente en la regadera. Los hot cakes (que era el desayuno que venía incluido) el primer día, FRIOS, el segundo día CRUDOS. El colchon parecía piedra de tan duro y las almohadas, todo lo contrario, super aguadas. Pero eso si, todo muy limpio y agradable.
Stayed 1 night in Mar 2025

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó no me encantó el desayuno
Stayed 2 nights in Mar 2025

6/10 Okay

silvino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Juan Alberro

Disliked: Staff & service
La propiedad está en buenas condiciones, deben especificar cuál es el desayuno que incluyen, faltó mejorar en la atención del restaurante, tardan mucho es su área de oportunidad.
Stayed 2 nights in Mar 2025

4/10 Poor

José Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Cuarto no tiene ventilación. Mal iluminado. Camas en mal estado. Desayuno inexistente aunque te lo ofrecen con la reservacion. Baño bien
Stayed 3 nights in Mar 2025

10/10 Excellent

Rocha

Liked: Cleanliness, staff & service, property conditions & facilities
Buena
Stayed 1 night in Mar 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Monse

Stayed 1 night in Feb 2025

6/10 Okay

Juan

Disliked: Property conditions & facilities
Mala atención
Stayed 2 nights in Feb 2025

8/10 Good

FERNANDO

Liked: Amenities
Muy buena atención de todo su personal, tiene estacionamiento q es muy conveniente, cercano al centro de la cd.
Stayed 1 night in Feb 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service, amenities
Muy buena limpieza de las habitaciones, cama y almohadas muy comodas. Zona tranquila, y facilidad para estacionar coche. No nos gustó que No hubo mucha atención e información sobre el desayuno, la piscina estuvo inhabilitada durante nuestra estancia, por lo que No pudimos disfrutarla.
Stayed 3 nights in Feb 2025