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Hotel Casa 12 Reales

2.5 star property
Hotel in Guanajuato with a full-service spa and a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Casa 12 Reales

Terrace/patio
Standard Quadruple Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
City view from property
Property entrance
Land view from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Spa
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping
The price is AED 98
AED 151 total
includes taxes & fees
23 Jan - 24 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Triple Room

Standard Triple Room | Terrace/patio

Standard Triple Room

Highlights

Separate sitting area
Flat-screen TV
Free extra futon mattress
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Hulu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Separate sitting area
Flat-screen TV
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Hulu
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Economy Double Room, 1 Double Bed

Highlights

Separate sitting area
Flat-screen TV
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Hulu
Daily housekeeping
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Hulu
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Separate sitting area
Flat-screen TV
Separate bedroom
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Hulu
  • 36 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, City View

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Flat-screen TV
Free extra futon mattress
Private bathroom
Rainfall showerhead
Netflix
Cable channels
Hulu
  • 35 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

Similar properties

Front of property

hotel casa de los santos

Breakfast included
Pet friendly
Free WiFi
Kitchen
8.6 out of 10, Excellent, (13)
The price is AED 104
AED 125 total
includes taxes & fees
13 Jan - 14 January 2025
hotel casa de los santos

About the neighborhood

Map
CARRETERA PANORÁMICA KM 14.800, COLONIA LAS HUERTAS, Guanajuato, GTO, 36015

What's nearby

  • University of Guanajuato - 8 min walk - 0.7 km
  • Union Garden - 12 min walk - 1.0 km
  • Juarez Theater - 13 min walk - 1.1 km
  • Alley of the Kiss - 15 min walk - 1.2 km
  • Mummies Museum - 6 min drive - 3.3 km

Getting around

  • Bajío Intl. Airport (BJX) - 41 min drive

Restaurants

  • ‪Oajillo - ‬9 min walk
  • ‪Tamales y Antojitos Luzma - ‬8 min walk
  • ‪Carnitas Patlan - ‬7 min walk
  • ‪Los Campos - ‬10 min walk
  • ‪Bartola - ‬12 min walk

About this property

Hotel Casa 12 Reales

Property highlights
Hotel Casa 12 Reales provides amenities like dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the outdoor treatment areas. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and massage treatment rooms
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Casa 12 Reales feature thoughtful touches such as first-run movies and laptop-friendly workspaces, in addition to amenities like free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with rainfall showers
  • 32-inch flat-screen TVs with Netflix, Hulu, and streaming services
  • Separate sitting areas, cable channels, and first-run movies

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Things to do

  • Full-service spa

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Spa

  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Spa open select days
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Handrails in hallways
  • Hallway handrail height (inches): 24
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • First-run movies
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: MXN 299
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 8:00 PM and 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet (varies based on length of stay), plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per day
Cribs (infant beds) are available for MXN 50.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: MXN 299 (subject to availability)
  • Late check-in fee: MXN 200 for check-in between 8:00 PM and 11:00 PM
  • Crib (infant bed) fee: MXN 50.0 per day
  • Rollaway bed fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa 12 Reales Hotel
Hotel Boutique Casa D´Reyes
Hotel Boutique Casa D'Reyes
Casa de Reyes by Rotamundos
Hotel Casa 12 Reales Rotamundos
Hotel Casa 12 Reales Guanajuato
12 Reales Hotel Boutique Rotamundos
Hotel Casa 12 Reales Hotel Guanajuato
Hotel Boutique Casa D'Reyes By Rotamundos

Frequently asked questions

Is Hotel Casa 12 Reales pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 150 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Casa 12 Reales ?

Self parking is free at this property.

What time is check-in at Hotel Casa 12 Reales ?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Early check-in is available for a fee of MXN 299 (subject to availability). Late check-in is available from 8:00 PM– 11:00 PM for a fee of MXN 200.

What time is check-out at Hotel Casa 12 Reales ?

Check-out is at noon.

Does Hotel Casa 12 Reales provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 700 per vehicle applies.

Where is Hotel Casa 12 Reales located?

Situated in Guanajuato, this spa hotel is within a 10-minute walk of University of Guanajuato and Universidad de Guanajuato. Museo del Pueblo de Guanajuato and Temple of the Company of Jesus are also within 15 minutes.

Hotel Casa 12 Reales Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 137 reviews" "
Rating 8 - Good. 41 out of 137 reviews" "
Rating 6 - Okay. 14 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 2 out of 137 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Miguel Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha mucho ruido del exterior en la habitación 1 fue la que me quedo y los colchones son un poco duros para mí gusto, de hay en más todo muy bien, habitación y baño muy limpios
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was very clean, and the staff was very friendly and accommodating. Unfortunately, the hotel provides no dining facilities and there are no cafes/restaurants or shops nearby.
Stayed 4 nights in Nov 2024

8/10 Good

Carlos

Traveled with group
Liked: Cleanliness, staff & service
Good Stay (just outside town)- Hard Bed
It is about a 15 minute walk down into town. You walk through the back streets of Queretaro and see how the locals live. The hotel has all the basics. Hot water, clean, service. The staff was hospitable. The only thing I can comment on was that the beds are really hard to sleep on. Otherwise for the price this was a nice hotel if one is okay to be outside town.
Stayed 1 night in Aug 2024

8/10 Good

María

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Si bien el lugar se encuentra cerca del centro, no parece sencillo trasladarse caminando. Aún así, es un lugar que vale la pena por la cercanía y porque la relación calidad-precio es justa. El mayor contra es el ruido de los automóviles si tu habitación es del lado de la calle pero la vista desde ahí es linda. El mayor pro es la atención del recepcionista, hablando de Saúl específicamente. Siempre estuvo atento a las inquietudes y solicitudes de nosotros sus huéspedes. Muy buena experiencia en general. ¡Gracias!
Stayed 1 night in Jul 2024

6/10 Okay

Irma Rosario

Stayed 2 nights in Jul 2024

8/10 Good

Magnolia

Stayed 1 night in May 2024

10/10 Excellent

Magnolia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good decision for us!!!
Great welcoming staff. Kudos to Saul and the rest. Cute rooms with a view to the city. To get Downtown you just walk around the corner and descend for fifteen minutes. Safe city good hotel, free parking.
Stayed 1 night in Mar 2024

6/10 Okay

Gloria

Traveled with family
The hotel price was high for what it offers, no coffee, cash only, cleanliness was ok, the area around is a little lonely, it's like 15 minutes walk to the downtown, I probably wouldn't pick it again.

4/10 Poor

Ruben

Stayed 1 night in Jan 2024

8/10 Good

Xiaojing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly, they helped me booking my bus ticket while my credit card didnt work online. The place is walkable from town center, about 15 mins walk thru alleys and there is a oXXo convenient store just 4 mins walk away. room can be noisy if it faces the road. mine is not. but it does get cold at night in Dec. They have plenty extra blankets. there is also a trailhead only 12 mins walk away, then you can go on a 2 mil loop to get to a big cross at the top of the hill. The hotel also has balconies that i sit every evening to watch the sunset. :) i had a pleasant stay. thank you!

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lucina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alberto was very kind ; he was very helpful in getting us transportation and offering all kind of information about the Cervantinos' festival. Delicious affordable breakfast .
Stayed 2 nights in Oct 2022

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Dec 2021

2/10 Terrible

Wendy Alexandra Fuentes

Stayed 1 night in Nov 2021

10/10 Excellent

Jeannifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service! We stayed in a 3 bed room. Very clean and beautiful view. When we arrived the staff helped me get a taxi at the bus station to the hotel. We were able to book some tours through them directly with a discount. There was continental breakfast every morning till noon and if you’d like something different they can make it for an additional small cost. You can order food to your room till 9pm and beverages are available after only. Place is about 15min walking from the main plaza. My family and myself would definitely stay here again. The owners are amazing people we got to chit chat a bit with. I’d recommend this place to anyone.
Stayed 3 nights in Oct 2021

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing weekend in Guanajuato the hotel has an awesome view to city center super nice super clean and super friendly 💯 % recommend it
Stayed 2 nights in Aug 2021

10/10 Excellent

Martha Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran experiencia
Un excelente servicio, recibí información sobre la ciudad y sus atracciones desde antes de llegar, atención personalizada por los dueños del hotel, siempre atentos y amables, lugar muy limpio. Excelente servicio de inicio a fin.
Stayed 1 night in Jul 2021

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Pros: *Very good service. *They help with tours, recommendations and directions on how to get or move to the downtown area or tourist places. *The location is in quiet area. The bus passes front the hotel in case you don't want to walk. The hotel bassically is 3 properties (like 3 big houses) in which are split in diferent and independent rooms. *The parking area is located in one of those properties. Cons: At the time of the stay they did not accept (credit or debit) cards for any payment. So prepare with cash or confirm before you arrive.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
Very friendly reception. Informative. Clean, Quite and relaxing.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The owners were so nice and very helpful. They took care of all my tours and needs white staying here almost 4 nights. The breakfast was excellent and was included in my stay. I loved the location because its at the Panoramic Road and has great views...is also walking distance (all though uphill and down hill which i loved!). I cant wait to stay here again! Thann you for taking care of this Filipina (the girl from.the Philippines) muchas gracias por todo!
Stayed 3 nights in Apr 2021

10/10 Excellent

JORGE LUIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y la atención inmejorable. Pero no hay transporte público y el Uber o taxi es caro. No puedes llegar a ningún lado caminando por lo lejano al centro. No hay lugares para comer y está lejos de todo lo turístico. Me tocó un día sin agua caliente.
Stayed 2 nights in Dec 2024

6/10 Okay

Liliana Elizabeth

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio el personal de recepción muy amable y excelente servicio te explican todo a detalle
Stayed 3 nights in Nov 2024