2/10 Terrible
Edward
10 July 2024
Don’t reserve this property!!
I didn’t check in. When I arrived at the property around 8:00pm, there is no signage. Just a single door with a number and a single light. There are no other lights on the street. When I rang the doorbell it took a few minutes for a woman to answer. I told her I had a reservation. She didn’t speak English and was confused. I showed her my confirmation from Hotels. She was still confused. She made a phone call and talked to someone for more than 10 minutes. Luckily the taxi driver waited for us because it was a sketchy neighborhood. After 15+ minutes, we left and went to a different hotel. I’m contacting Hotels.com for a full refund. Horrible experience.
Edward
Stayed 2 nights in Jul 2024