The hotel was clean, quiet, and inviting. The staff were super nice and welcoming. We had a suite that slept 5 but only had enough towels for 4. The conditioner in the shower was empty. Although breakfast was staffed with personnel, the coffee pot ran dry and the syrup was empty. All things we had to find someone to ask for. I hate bothering people for things and also dont like to complain. In hindsight, the room is over priced for the condition and lack of keeping things replenished. My daughter enjoyed the gym equipment but then in the restroom the toilet paper holders were pulling out of the wall, the exhaust fan didnt work at all, the front door was broken, there was a huge stain on the couch, the elevator was broken....we couldve done without the treadmill if it meant attention was put into the more important things like functioning doors and enough towels to dry your body with. .