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Tru by Hilton Grand Rapids Airport

2.5 star property
Unwind after your travels at this charming hotel featuring an inviting lobby and delicious snacks.

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Photo gallery for Tru by Hilton Grand Rapids Airport

Reception
Lobby
Room, 2 Queen Beds | Cribs/infant beds, free WiFi, bed sheets, wheelchair access
Indoor pool
Terrace/patio
Nestled in Kentwood, Tru by Hilton Grand Rapids Airport offers a warm welcome with to-go breakfast and an indoor pool. Families can enjoy the playground while you stay connected with free in-room WiFi and take advantage of childcare services. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
The current price is AED 301
AED 355 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
20 bedrooms
Private bathroom
Designer toiletries
Coffee/tea maker
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower) | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
3 bedrooms
Private bathroom
Designer toiletries
Coffee/tea maker
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
20 bedrooms
Private bathroom
Designer toiletries
Coffee/tea maker
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
4 bedrooms
Private bathroom
Designer toiletries
Coffee/tea maker
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
8.0 out of 10, Very Good, 1,237 reviews
The price is AED 340
AED 402 total
includes taxes & fees
17 Feb - 18 Feb
Sonesta Hotel Grand Rapids Airport

About the neighborhood

Map
4570 28th Street SE, Grand Rapids, MI, 49512

What's nearby

  • Patterson Ice Center - 13 min walk
  • Calvin College - 3 min drive
  • MSA Fieldhouse - 4 min drive
  • Woodland Mall - 4 min drive
  • Frederik Meijer Gardens and Sculpture Park - 9 min drive

Getting around

  • Grand Rapids Station - 14 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Tru by Hilton Grand Rapids Airport

Hotel near Frederik Meijer Gardens and Sculpture Park
Consider a stay at Tru by Hilton Grand Rapids Airport and take advantage of free to-go breakfast, a playground, and a gym. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • Supervised childcare (surcharge), coffee/tea in the lobby, and an elevator
  • A front-desk safe, a 24-hour front desk, and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 98 rooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • 55-inch flat-screen TVs with premium channels
  • Refrigerators, cribs/infant beds, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Playground

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Frequently asked questions

Does Tru by Hilton Grand Rapids Airport have a pool?

Yes, this property has an indoor pool.

Is Tru by Hilton Grand Rapids Airport pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Grand Rapids Airport?

Self parking is free at this property.

What time is check-in at Tru by Hilton Grand Rapids Airport?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Grand Rapids Airport?

Check-out is at noon.

Where is Tru by Hilton Grand Rapids Airport located?

Located in Kentwood, this hotel is within 2 mi (3 km) of Patterson Ice Center, Orbit Room, and Centerpointe Mall. MSA Fieldhouse and Woodland Mall are also within 3 mi (5 km).

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 365 out of 651 reviews
Rating 8 - Good. 159 out of 651 reviews
Rating 6 - Okay. 64 out of 651 reviews
Rating 4 - Poor. 32 out of 651 reviews
Rating 2 - Terrible. 31 out of 651 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the airport
Stayed 1 night in Feb 2025

4/10 Poor

Bradley

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property was clean and the staff were nice. My issues were in the room. The beds were awful. My 9 year couldn't get get comfortable let along my wife and I. I was pretty disappointed that there wasnt a coffee maker in the room but i was happy to find coffee in the lobby. Another big issue was the thermostat. I believe its just a prop on the wall. Adjusting the temperature did nothing. Also, the refrigerator froze all of our food. There was no way to adjust it.
Stayed 2 nights in Jan 2025

6/10 Okay

Karen

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Lauren

Disliked: Staff & service
There was an error where my room was booked for 5 nights, instead of one. I was charged for all 5 nights, even when I tried to check out. I stayed one night, tried to check out the next day and was told I was unable to. But once the manager was back that they could correct and refund this. Once the manager was back they refused to correct the issue, even when Expedia tried to contact them to fix it. I will never stay at this location again.
Stayed 4 nights in Dec 2024

6/10 Okay

Nina

Disliked: Cleanliness, amenities, property conditions & facilities
The beds weren't the best
Stayed 1 night in Dec 2024

6/10 Okay

Dawn, Black Hawk

Room was quite loud by the elevator with lots of banging between 2am and 3am, but otherwise a perfectly nice stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and property very clean and quiet
Stayed 1 night in Dec 2024

8/10 Good

VIRGIL

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok.
Stayed 1 night in Dec 2024

10/10 Excellent

Taj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberli

Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like how it was tucked away, but it worked out and it was a very nice hotel
Stayed 1 night in Nov 2024

8/10 Good

Tracy, Kalkaska

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, basic. They have an indoor pool nd a pool table in the lobby, which is nice to see. Shampoos and lotions in the rooms are really good, looking online to buy them for home. No closets in the rooms so if you are staying a while, there's not much room to hang things. Bottle filler near the lobby for water is a great convenience. Breakfast is what you'd expect for free, the eggs and sausage were so hideous, even worse than other hotels I've seen. But they had pancakes, oatmeal, yogurt, etc. One thing is the TV is really basic, we could not connect to the internet/Netflix/YoutubeTV via our firestick, it's just Dish Network. Also no coffee maker or microwave in the room. Not deal breakers, but something to be aware of. We travel a lot, we'd stay at a Tru again for a night probably, but not longer than that due to the closet and TV issue.
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at. Easy to get to
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pet friendly hotel near airport
It was the first time we traveled with our dogs and the room was very pet friendly. Breakfast was good and Tracy at the front desk was very helpful. I had a very restful sleep and never heard any jets or traffic.
Our dogs enjoyed their stay too!
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Charm

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle service from airport and fast check-in. Great service.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Windy

Stayed 4 nights in Oct 2024

10/10 Excellent

Sonia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Breakfast was delicious and the pool table was a plus for my boys
Stayed 2 nights in Oct 2024

10/10 Excellent

Melvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice smaller hotel very clean and accommodating
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

vincent

Business traveler, Traveled with partner
Great check in… the clerk was great💥
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New property. Very nice. Clean. Great staff. Nice pool and gym. Extra days parking for a free very reasonable. Will stay again for sure.
Stayed 1 night in Oct 2024