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"Water didn’t go down the sink drain. Shuwer water was COLD and never got warm. "

"We had a fantastic stay at the Ellery! From the moment we arrived, we were warmly welcomed, and the check-in process was seamless. Our room was spotless, spacious, and beautifully modern, with all the amenities we needed for a comfortable stay. The highlight was definitely the breakfast—so generous and thoughtfully curated! We loved the fresh avocado toast, the variety of gluten-free options, and the organic coffee and teas. Every detail felt intentional and well-executed. And the fire in the fireplace was just the cherry on top! "

"Nice rooms, friendly staff, good breakfast "

"MGM Springfield is the best!"

"awesome "

"We stay here at least once a year. It’s getting a bit tired, but is clean and fairly well maintained."

"Staff was friendly, knowledgeable and accommodating. Entrance to XL Center was conveniently across the street from the hotel's entrance. Heavy smell of weed in hallway. "

"Check in lady was super nice "

"The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking."