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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, sun loungers
Fireplace
Reception
Terrace/patio
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Room service
  • Breakfast included
The current price is AED 225
AED 256 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout drapes

Apartamento

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout drapes

Superior Suite

Highlights

Soundproofed
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout drapes

Suíte Vista

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout drapes

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout drapes/curtains
Bathrobes
Bidet
Hair dryer
Private bathroom
Minibar
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Superior With Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Superior With Garden View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Apartment

Minibar, in-room safe, desk, blackout drapes

Apartment

  • Sleeps 3
  • 3 Twin Bed(s) OR 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout drapes

Apartment With View

  • Sleeps 3
  • 3 Twin Bed(s) OR 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout drapes

Suite Superior

  • Sleeps 2
  • 1 Full Bed(s)

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includes taxes & fees
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About the neighborhood

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk
  • Gramado Covered Street - 2 min walk
  • Sao Pedro Church - 3 min walk
  • Palace of Festivals - 4 min walk
  • Mini Mundo - 12 min walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Upscale family-friendly hotel near Gramado Covered Street
At Serrazul Hotel Distributed by Intercity, you can look forward to a free breakfast buffet, a garden, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Valet parking (surcharge), supervised childcare (surcharge), and a billiards/pool table
  • A front-desk safe, luggage storage, and tour/ticket assistance
  • An elevator, a 24-hour front desk, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 152 rooms include comforts such as bathrobes, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference center

Outdoors

  • Garden
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Orange mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity have a pool?

Yes, this property has an indoor pool.

Is Serrazul Hotel Distributed by Intercity pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serrazul Hotel Distributed by Intercity?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel Distributed by Intercity?

Check-out is at noon.

Where is Serrazul Hotel Distributed by Intercity located?

This family-friendly Gramado hotel is located in the historical district, just steps from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 597 out of 865 reviews
Rating 8 - Good. 207 out of 865 reviews
Rating 6 - Okay. 43 out of 865 reviews
Rating 4 - Poor. 8 out of 865 reviews
Rating 2 - Terrible. 10 out of 865 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Oct 2023

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejia
Everything was great. Just noisy because of their construction but the hotel is great!
Stayed 4 nights in Mar 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Stayed 1 night in Mar 2024

10/10 Excellent

Letícia

Liked: Cleanliness, amenities, property conditions & facilities
A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
Stayed 2 nights in Jan 2025

10/10 Excellent

carlos roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continua muito boa Voltaremos
Stayed 3 nights in Jan 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo benefício
Stayed 5 nights in Nov 2024

10/10 Excellent

Valter Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio Cesar

Stayed 4 nights in Nov 2024

10/10 Excellent

OTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sensacional
Maravilhoso
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

ANDREAS LUIGI

Stayed 3 nights in Nov 2024

8/10 Good

ANA DEGRAZIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A experiência foi incrível, o hotel é simplesmente maravilhoso. Estado de conservação impecável. Gentileza e cordialidade de todos os funcionários, limpeza sem nada a desejar. Café da manhã maravilhoso. Meu filho amou a área kids e o salão de jogos. A localização do hotel é impecável, onde Gramado acontece. Em resumo, nada a reclamar do hotel, superou e muito minhas expectativas.
Stayed 6 nights in Nov 2024

8/10 Good

Thiago

Stayed 2 nights in Nov 2024

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

IVAN F HUDLER

Stayed 1 night in Nov 2024

10/10 Excellent

IVAN F HUDLER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência.
Hotel reformado, bonito, confortável. Instalações amplas. Piscina aquecida. Ótimo custo vs benefício.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ezio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia foi impecável
Stayed 2 nights in Nov 2024

10/10 Excellent

ANTONIO SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Eliane

Stayed 2 nights in Nov 2024

6/10 Okay

Maribel

Stayed 3 nights in Oct 2024

10/10 Excellent

Elisa

Liked: Amenities, property conditions & facilities
Tudo perfeito!
Stayed 1 night in Nov 2024

10/10 Excellent

Lorena Bernadete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor ponto a ser resaltado sobre este hotel e sua localização, comodidade para fazer tudo a pé pelo centro, além de ser um hotel tranquilo e bem tradicional.
Stayed 4 nights in Oct 2024