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Jacy'z Hotel & Resort

5.0 star property
Luxury hotel with 3 restaurants and 2 indoor pools

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Photo gallery for Jacy'z Hotel & Resort

2 indoor pools, seasonal outdoor pool, sun loungers
4 bars/lounges
Exterior
Large at Jacyz | Premium bedding, minibar, in-room safe, blackout drapes
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Spa
  • Parking available
  • Gym
The current price is AED 490
AED 549 total
includes taxes & fees
21 Apr - 22 Apr

Room options

View all photos for Large at Jacyz

Large at Jacyz | Premium bedding, minibar, in-room safe, blackout drapes

Large at Jacyz

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows

Dark at JQ No windows | Premium bedding, minibar, in-room safe, blackout drapes

Dark at JQ No windows

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
Minibar
  • 12.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz

Small at Jacyz | Premium bedding, minibar, in-room safe, blackout drapes

Small at Jacyz

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
Minibar
  • 14.5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz

Medium at Jacyz | Premium bedding, minibar, in-room safe, blackout drapes

Medium at Jacyz

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at JQ

Medium at JQ | Premium bedding, minibar, in-room safe, blackout drapes

Medium at JQ

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ

Premium bedding, minibar, in-room safe, blackout drapes

Large at JQ

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Small at JQ

Small at JQ | Premium bedding, minibar, in-room safe, blackout drapes

Small at JQ

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
Minibar
  • 14.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Dark at Jacyz No windows

Dark at Jacyz No windows | Premium bedding, minibar, in-room safe, blackout drapes

Dark at Jacyz No windows

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Bathrobes
Minibar
  • 14.5 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50

What's nearby

  • Nya Ullevi Stadium - 6 min walk - 0.6 km
  • Swedish Exhibition and Congress Centre - 11 min walk - 1.0 km
  • Scandinavium - 12 min walk - 1.0 km
  • Liseberg Amusement Park - 14 min walk - 1.2 km
  • Universeum - 18 min walk - 1.6 km

Getting around

  • Ullevi Södra Tram Stop - 8 min walk
  • Liseberg Station - 10 min walk
  • Landvetter Airport (GOT) - 18 min drive

Restaurants

  • ‪Glenn Sportsbar Ullevi - ‬10 min walk
  • ‪Gogogaga - ‬1 min walk
  • ‪Burger Mansion - ‬7 min walk
  • ‪Tiger Deli - ‬4 min walk
  • ‪Evolushi - ‬9 min walk

About this property

Jacy'z Hotel & Resort

Luxury hotel near Liseberg Amusement Park
Near Nya Ullevi Stadium and Universeum, Jacy'z Hotel & Resort provides a free breakfast buffet, dry cleaning/laundry services, and 4 bars. Indulge in a massage, a facial, and a body treatment at Pachanga Pool Club & Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business center.
You'll also enjoy perks such as:
  • 2 indoor pools and a seasonal outdoor pool, with sun loungers
  • Self parking (surcharge), a 24-hour front desk, and coworking spaces
  • A front-desk safe, an elevator, and coffee/tea in the lobby
  • 18 meeting rooms, multilingual staff, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 233 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi.
Extra amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Portuguese, Spanish, Swedish

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9.2 out of 10, Wonderful, 2,061 reviews
The price is AED 421
AED 472 total
includes taxes & fees
13 Apr - 14 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SEK 349 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Conference center (1,658 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SEK 300 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: SEK 349 per day
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from July 02 to August 05
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Frequently asked questions

Does Jacy'z Hotel & Resort have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

Is Jacy'z Hotel & Resort pet-friendly?

Yes, Jacy'z Hotel & Resort allows dogs (limit 1 total). There's a fee of SEK 300 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Jacy'z Hotel & Resort?

Self parking is available for SEK 349 per day.

What time is check-in at Jacy'z Hotel & Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Jacy'z Hotel & Resort?

Check-out is at 10:00 AM.

Where is Jacy'z Hotel & Resort located?

Located in Centrum, this luxury hotel is within a 15-minute walk of Nya Ullevi Stadium and Liseberg Amusement Park. Valhalla Swimming Hall and Swedish Exhibition and Congress Centre are also within 15 minutes. Ullevi Södra Tram Stop is 8 minutes by foot and Ullevi Norra Tram Stop is 9 minutes.

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Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1245 out of 1682 reviews
Rating 8 - Good. 286 out of 1682 reviews
Rating 6 - Okay. 77 out of 1682 reviews
Rating 4 - Poor. 31 out of 1682 reviews
Rating 2 - Terrible. 43 out of 1682 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Oluwatoni

Liked: Staff & service, amenities, property conditions & facilities
My partner and I had a great stay at the Jacy’z hotel. A much needed getaway for a couple of days and the hotel fulfilled that to a tee!
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
The spa was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Bennise

Liked: Staff & service, amenities, property conditions & facilities
The service was welcoming, housekeeping was helpful. The dark room experience was 10/10 you just don’t know how needed it is until you book it!!!
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay, excellent hotel in all departments
Stayed 3 nights in Oct 2024

8/10 Good

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and only improvements would be a phone in the room as if anything wrong in room you have to physically go to reception. Everyone getting spa time at the same time of day is too much and should be spread out to avoid crowding. I would point this out at check in and offer upgrades at that point if required.
Stayed 2 nights in Mar 2025

6/10 Okay

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall average, staff were not really helpful, staff was not welcoming. Clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 so modern and loads to do the spa was the best Iv ever seen
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was welcomed by Stella and she was absolutely amazing! A true asset to your business. Jacy’z was such a lovely experience I cannot wait to come again. I will be making a detailed TikTok and how exceptional it was!!
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 8 nights in Oct 2024

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fornøyd, flott hotell, god mat
Stayed 2 nights in Nov 2024

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Fint hotell, trevlig personal
Stayed 1 night in Oct 2024

10/10 Excellent

Shomoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Expected pool club to have a party vibe at night but was quite quiet
Stayed 2 nights in Dec 2024

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience however the room was very cold!
Stayed 2 nights in Dec 2024

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and spa – I had the most relaxing experience of my life and will definitely be returning! ❤️
Stayed 1 night in Nov 2024

10/10 Excellent

Mako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to stay again real lovely
Absolutely fabulous! The hotel smelt gorgeous . The lobby was luxury with a real fire pit . Staff were EXCELLENT friendly and helpful . The rooms were clean and comfortable! Food was great , drinks weee great ! . There was soo much to do . The spa was stunning , they had golf, pool table and several restaurants on site . The hotel is local to town. You can take the tram which is so quick .
Stayed 2 nights in Nov 2024

6/10 Okay

shantae

Disliked: Staff & service
birthday
lack of communication & took ages for my room to be sorted , wasn't informed that i would need to pay extra for the spa . service at gogo restaurant was amazing from my server & receptionist at front desk who booked me in last minute
Stayed 1 night in Dec 2024

8/10 Good

Rennie

Liked: Cleanliness, amenities
Where do I start ... overall the place was lovely the hotel room was really nice clean , the decor was really nice the atmosphere was amazing the staff was amazing except one at the restaurant he refused to give us food and said to us that we were over fully booked thank God there was a nice gentleman in the mini bar I didn't catch his name but he was so helpful and we sat at the mini bar and then he made sure that we got a space to sit down in the actual restaurant and we was able to actually have some food. its a shame alcohol wasn't allowed in the rooms only in the spa , also I wasn't happy that there wasn't no shops around so in the middle of the night if I wanted something to eat there wasn't nothing to eat. I also would say why don't the rooms have a usc c port and a usb port as that a universal thing and it would be easier to charge your phone or tablet. I did not appreciate going downstairs speaking to someone behind the desk for them to see what I look like asking them for towels because we ran out they took an hour to come up and bring the towels when we got the towels they were hand towels which we asked for body towels which wasn't unacceptable.
Stayed 1 night in Mar 2025

10/10 Excellent

Gloria

Stayed 2 nights in Feb 2025

6/10 Okay

Reanna

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

kamilah

Stayed 2 nights in Feb 2025

8/10 Good

Jael

Stayed 2 nights in Feb 2025

10/10 Excellent

Chanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Charlene-Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025