Summary:
Relax with the family at this peaceful Helensvale retreat. This luxury home offers elegance, comfort, and convenience—ideal for families, couples, or groups. Two outdoor cameras ensure safety: one monitors the front yard for parking and neighborly peace, and the other overlooks the backyard bamboo. These cameras focus only on safety and parking, ensuring privacy by not capturing any personal activities or interior spaces.
The Space:
Spacious Living: Enjoy open-plan living with a beautifully furnished lounge, large smart TV, and seamless flow to the outdoor entertaining area.
Fully Equipped Kitchen: Cook up a storm in the gourmet kitchen featuring sleek stone benchtops, premium stainless steel appliances, and all the cookware you need.
Luxurious Bedrooms: Four spacious bedrooms with plush bedding, built-in wardrobes, and air conditioning ensure a restful stay. The master suite boasts a private balcony, walk-in wardrobe, and ensuite bathroom.
Modern Bathrooms: Experience hotel-style comfort with modern fixtures, walk-in showers, and fresh linens provided.
Outdoor Oasis: Relax on the enclosed patio, cool off in the sparkling pool, or enjoy the private pontoon with direct water access—perfect for boating or fishing enthusiasts.
Convenience: Ducted heating and cooling throughout, solar panels for eco-friendly living, and secure parking for up to five vehicles.
Guest Access:
Guests have full access to the house, including the private pool, pontoon, and all indoor and outdoor spaces. Whether you’re here for a relaxing getaway or an adventurous holiday, our home offers everything you need for an unforgettable stay.
Other Things to Note:
[Fresh Linen & Towels]
We strive to ensure guests enjoy their stay by providing fresh linen, including 2 bath towels per bed and 1 hand towel per bathroom.
(Please request extra linen or towels before your arrival if needed.)
[Regarding Unexpected Cleaning Issues]
If you're not completely satisfied with the cleanliness of your apartment upon arrival, we'll arrange for a cleaner to address the issue within 6 hours.
Any cleaning-related concerns must be reported to the host within 6 hours of check-in for resolution. Failure to allow remediation will result in no refund.
The house is professionally cleaned after each stay and is expected to be left clean and tidy upon checkout.
Any additional cleaning costs or damages will be the responsibility of the guest.
[Extra Services]
Single-air mattresses, travel cots, high chairs, and baby baths can be provided upon request. Please notify us if needed. Prices are as follows:
Single Air Mattress with Linen &Towels: $50
Travel Cot: $20
Highchair with Tray: $20
Baby Bath: $20
[Lost and Found]
We will hold lost items for up to 2 weeks. Items can be picked up or mailed to your address, with postage charges applied.
[Privacy & ID Verification]
Before booking, you may be required to provide proof of identity. This measure ensures a safe environment and compliance with age verification requirements. Rooms cannot be rented to individuals under a certain age or using different names. Your personal information will remain confidential.
Interaction with Guests:
We prefer to maintain all communication within the inbox of your reservation platform.
Please send us a message through the inbox for any further correspondence.
