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Q1 Resort & Spa

4.5 star property
Unwind by an outdoor pool overlooking stunning views or treat yourself to blissful spa treatments while kids enjoy the arcade.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Q1 Resort & Spa

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | View from room
Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Balcony
Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Free toiletries, hair dryer, towels, soap
Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View | In-room safe, individually decorated, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Washer
  • Pool
  • Spa
The price is AED 817
AED 899 total
includes taxes & fees
27 Jan - 28 Jan

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Apartment, 1 Bedroom (Spa)

View from room

Apartment, 1 Bedroom (Spa)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

View from room

Executive Apartment, 3 Bedrooms, Non Smoking, 2 Bathrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 1 Bedroom (Ocean Spa)

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom (Ocean Spa)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Apartment, 3 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

View from room

Apartment, 3 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 1 Bedroom, Jetted Tub, Ocean View (No Housekeeping)

Full-size fridge, microwave, oven, stovetop

Apartment, 1 Bedroom, Jetted Tub, Ocean View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Jetted Tub (No Housekeeping)

View from room

Apartment, 3 Bedrooms, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View | In-room safe, individually decorated, individually furnished, desk

Luxury Penthouse, 4 Bedrooms, Private Pool, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 1020 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

View from room

Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Level 28 to 49)

View from room

Apartment, 3 Bedrooms (Level 28 to 49)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds OR 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Partial Ocean View

Dining room

Apartment, 2 Bedrooms, Partial Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Executive Apartment, 4 Bedrooms, Jetted Tub (No Housekeeping)

48-inch LCD TV with cable channels, TV, DVD player

Executive Apartment, 4 Bedrooms, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds OR 4 Queen Beds

View all photos for Apartment, 1 Bedroom (Spa - no housekeeping) StayCay with 2x SkyPoint Access, Chocolates & more!

View from room

Apartment, 1 Bedroom (Spa - no housekeeping) StayCay with 2x SkyPoint Access, Chocolates & more!

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

View from room

Family Apartment, 1 Bedroom, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Penthouse, 3 Bedrooms (No Housekeeping)

In-room safe, individually decorated, individually furnished, desk

Penthouse, 3 Bedrooms (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed OR 3 Queen Beds

View all photos for Family Apartment, 1 Bedroom, Jetted Tub, City View

View from room

Family Apartment, 1 Bedroom, Jetted Tub, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms (Celebrity Suite)

Suite, 3 Bedrooms (Celebrity Suite) | In-room safe, individually decorated, individually furnished, desk

Suite, 3 Bedrooms (Celebrity Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 200 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 4 Bedrooms

48-inch LCD TV with cable channels, TV, DVD player

Superior Apartment, 4 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 225 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds OR 2 Queen Beds and 2 King Beds

View all photos for Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View | Living area | 48-inch LCD TV with cable channels, TV, DVD player

Superior Penthouse, 4 Bedrooms, Bathtub, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 400 sq m
  • 4 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Dining room

Apartment, 2 Bedrooms, Jetted Tub, Ocean View (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub (No Housekeeping)

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms, Jetted Tub (No Housekeeping)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 140 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Penthouse, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Penthouse, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 225 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds and 1 King Bed

Similar properties

Exterior

Hilton Surfers Paradise Hotel & Residences

Pool
Hot Tub
Spa
Kids pool
8.2 out of 10, Very Good, (1007)
The price is AED 473
AED 520 total
includes taxes & fees
20 Feb - 21 Feb
Hilton Surfers Paradise Hotel & Residences

About the neighborhood

Map
9 Hamilton Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Slingshot - 8 min walk
  • Cavill Avenue - 9 min walk
  • Pacific Fair Shopping Centre - 4 min drive

Getting around

  • Cypress Avenue Station - 15 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 34 min drive

Restaurants

  • ‪SkyPoint Observation Deck - ‬1 min walk
  • ‪Alfresco on Elston - ‬1 min walk
  • ‪Walrus Social House - ‬1 min walk
  • ‪Legends Chinese Seafood Restaurant - ‬4 min walk
  • ‪Longboards Laidback Eatery & Bar - ‬1 min walk

About this property

Q1 Resort & Spa

Luxury Gold Coast aparthotel in Surfers Paradise with 4 restaurants
Along with 4 restaurants, this smoke-free aparthotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Q1 Resort & Spa offers 252 air-conditioned accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 48-inch LCD televisions come with cable channels and DVD players. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Stephanies Wellness Spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Body treatments
  • Aromatherapy
  • Body scrubs
  • Hydrotherapy
  • Facials

Internet

  • Free WiFi
  • Free in-room WiFi is limited to 24 hours per day (2-device limit)

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Electric kettle
  • Cleaning supplies

Dining

  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: AUD 44 for adults and AUD 30 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Hair dryer
  • Soap
  • Toilet paper
  • Free toiletries
  • Shampoo
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 48-inch LCD TV with cable service
  • Arcade/game room
  • DVD player
  • iPod docking station

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Computer station
  • Desk
  • Conference center

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Hair salon
  • Banquet hall
  • Wedding services
  • Convenience store

Location highlights

  • Near the ocean
  • Near the boardwalk/promenade
  • Near the airport
  • In the city center
  • In the entertainment district
  • In the suburbs

Things to do

  • Fitness center
  • Bicycle rentals on site
  • Whale watching nearby
  • Surfing/body boarding nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 252 rooms
  • 74 floors
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 2000 per stay

We have included all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The general deposit is AUD 300 per stay for Apartment, 1 Bedroom and Apartment, 2 Bedrooms bookings, AUD 500 for Apartment, 3 Bedrooms and Apartment, 4 Bedrooms bookings, and AUD 1000 for Suite, 3 Bedrooms (Celebrity Spa) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 44 for adults and AUD 30 for children
  • Airport shuttle fee: AUD 22 per person (one way)
  • Airport shuttle fee per child: AUD 15 (one-way), (up to 13 years old)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi is limited to 24 hours per day (2-device limit)
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Q1 Resort
Q1 Resort Surfers Paradise
Q1 Surfers Paradise
q1 Hotel Surfers Paradise
Q1 Resort And Spa Gold Coast/Surfers Paradise
Q1
Q1 Resort Spa
Q1 Resort & Spa Aparthotel
Q1 Resort & Spa Surfers Paradise
Q1 Resort & Spa Aparthotel Surfers Paradise

Frequently asked questions

Does Q1 Resort & Spa have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Q1 Resort & Spa?

As of 21 January 2025, prices found for a 1-night stay for 2 adults at Q1 Resort & Spa on 2 February 2025 start from $251.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Q1 Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Q1 Resort & Spa?

Self parking is free at this property.

What time is check-in at Q1 Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Q1 Resort & Spa?

Check-out is at 10:00 AM.

Does Q1 Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 22 per person applies.

Where is Q1 Resort & Spa located?

Located in Surfers Paradise, this luxury aparthotel is within a 10-minute walk of Surfers Paradise Beach, Slingshot, and Cavill Avenue. Timezone and Ripley's Believe It or Not are also within 10 minutes. Cypress Avenue Station is 15 minutes by foot and Florida Gardens station is 15 minutes.

Q1 Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2423 out of 4248 reviews" "
Rating 8 - Good. 1213 out of 4248 reviews" "
Rating 6 - Okay. 391 out of 4248 reviews" "
Rating 4 - Poor. 129 out of 4248 reviews" "
Rating 2 - Terrible. 92 out of 4248 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chantel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Convenient location, great pools, and spacious rooms. Beds need upgrading as they are hard and not comfortable so did not get one good night sleep unfortunately.
Stayed 4 nights in Jan 2025

8/10 Good

Leon

Traveled with family and small children
Liked: Cleanliness
Great location, close enough to shops and beach and but far from the crowds. Great pool and amenities. The rooms were a little outdated and needed some repairs
Stayed 5 nights in Jan 2025

4/10 Poor

Sonki

Traveled with partner
Liked: Cleanliness, amenities
This is supposed to be a 5-star resort and Expedia VIP Access hotel, which is the main reason I chose this hotel. But I was extremely disappointed. First of all rooms at this place are forced to keep AC at 22C (72F) or higher which is unheard of. We were super hot in the room yet could not make it colder. To make matters worse, the AC turns off automatically after several hours. We woke up hot and sweaty in the middle of the night and had to turn the AC back on. No hotel I’ve ever stayed at had these ridiculous AC issues. If I had known about this beforehand, I would’ve never stayed there. Furthermore, the blinds don’t cover the windows, so it was impossible to continue sleeping once the sun came up as the room was bright. Also, my messages to the hotel via Expedia were never reported to. And the phone in the room couldn’t dial the front desk. So basically we had zero communication with the front desk. Moreover, this hotel is an Expedia VIP Access hotel, but the staff knew nothing about that nor seemed to care. No upgrade, early check in, nor late check out. Their 10am mandatory check out is terrible. Expedia needs to do a better job in designating VIP Access hotels and making sure those hotels follow through on the benefits advertised.
Stayed 2 nights in Jan 2025

10/10 Excellent

daniel

Traveled with family and small children
Liked: Cleanliness
Stayed at the Q1 many times now, room are spacious, clean and the views are amazing. Pools are great and open till 9pm so the kids loved coming back for night swims if they were well behaved at dinner time. Definitely be back next time we are on the gold coast.
Stayed 5 nights in Jan 2025

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Easy walk to beach and main streets
Stayed 7 nights in Jan 2025

8/10 Good

Christian

Liked: Amenities, property conditions & facilities
Room could be cleaner
Stayed 5 nights in Jan 2025

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness, amenities
Pros: -Had a beautiful beach view and a lovely alfresco to sit in to have your morning coffee. -Close to the beach and anything you wanted - Kitchen and place was clean - Everyone very friendly and welcoming Cons: -Unfortuantely the mattress on the right was ruined and uncomfortable -The shower had rust and is leaking on the side (had to place towels on the ground to keep it dry) -The TV was shocking as it kept disconnecting, turning on and off and losing signal to Foxtel frequently, we couldn't even use the "casting" option as it wouldn't work. Had IT come in and reboot the TV several times along with the router but they advised they had no control over Foxtel's reception. - The hotel spa was very small compared to the size of pools and place, very disappointing as there were always kids splashing around in it and you couldn't really relax in it, let alone fit comfortably - The designated parking spots was ok but very tight, a lot of the people had family sized SUVs or FWDs and couldn't fit properly so they would take almost 2 spots and you would have to find another but only the special marked spots -Air-conditioning had to be rebooted as it was very weak. We thought this was normal until a maintenance man looking at the TV issue advised us Overall had an ok time, wouldn't want to stay here again though.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Stayed 10 nights in Dec 2024

8/10 Good

Theophilus

Stayed 4 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in a very convenient area, short walk to beach and main shopping mall. Also close to light rail. Our room was clean and had everything we needed. Only con was that even though the main bedroom had block out blinds the light was still very bright in the morning as light came in around the sides and top of blinds. The pool area was nice but offered no umbrellas to shade the sun lounges. You did need to be in the pool area before 9 am or you would miss out on getting a sun lounge, table or lounges under the umbrellas. Overall is was good for our needs.
Stayed 5 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kitchen utensils a bit limited but quickly resolved by staff once raised. Otherwise excellent.
Stayed 6 nights in Dec 2024

8/10 Good

Natalia

Stayed 4 nights in Dec 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, just wish we were able to receive room upgrade. Hopefully next time!
Stayed 2 nights in Dec 2024

8/10 Good

Yana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is lovely and well-suited for families traveling together, with amenities and services that cater to their needs. However, it might not be the best fit for couples looking for a more romantic or relaxing getaway. One suggestion would be to provide a towel service, as it felt inconvenient to have to wash them ourselves during a holiday. Overall, a good experience but with room for improvement in this regard.
Stayed 5 nights in Dec 2024

10/10 Excellent

Xiaoying, melbourne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

William

Stayed 5 nights in Nov 2024

8/10 Good

Sana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were prompt with all my queries and requests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdulrahim S

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with minutes walk to everything shopping, food, beach, tram.
Stayed 4 nights in Dec 2024

8/10 Good

Anuj, Melbourne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice property. Kids friendly, walking distance to all things at Surfers Paradise.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities
A beautiful space to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was great. Easy. Large rooms. Clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

peter

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

8/10 Good

Sheree

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We’ve stayed at the Q1 several times and this room was an ocean view 2 bedroom. Fantastic apartment but with no privacy or black out blinds in the huge bathroom glass panel or in the lounge room which wasn’t ok as we couldn’t get the room cool enough with the sun blasting through and at night the whole apartment was lit up including the main bedroom with its frosted glass doors. A couple of block out blinds would make a huge difference to a great apartment for privacy and comfort.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sourav

Liked: Cleanliness, property conditions & facilities
Nice and handy for beach walk and skypoint breakfast must do
Stayed 5 nights in Nov 2024