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Neptune Resort

3.5 star property
Hotel with free parking, a short walk to Pacific Fair Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neptune Resort

2 Bedroom Ocean View Skyhome | Living area | 45-inch TV with cable channels
Reception
Reception
Front of property
2 Bedroom Ocean View Skyhome | Individually decorated, individually furnished, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Pool
  • Air conditioning
  • Kitchen
  • Parking included

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area | 45-inch TV with cable channels

Superior Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 159 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Ocean View

Superior Apartment, 1 Bedroom, Ocean View | Balcony view

Superior Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Individually decorated, individually furnished, soundproofing

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 112 sq m
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 85 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Apartment

2 Bedroom Ocean View Apartment | Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 159 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 45-inch TV with cable channels

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 80 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Skyhome

2 Bedroom Ocean View Skyhome | Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Skyhome

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 175 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One-Bedroom Superior Apartment - Ocean View

Individually decorated, individually furnished, soundproofing

One-Bedroom Superior Apartment - Ocean View

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Ocean View Skyhome

Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Skyhome

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior One Bedroom Apartment- low floor

Individually decorated, individually furnished, soundproofing

Superior One Bedroom Apartment- low floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Apartment

Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, soundproofing

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 4 min walk
  • The Oasis - 5 min walk
  • The Star Gold Coast - 6 min walk
  • Gold Coast Convention and Exhibition Centre - 11 min walk
  • Broadbeach Beach - 13 min walk

Getting around

  • Broadbeach South Light Rail Station - 3 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 32 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪No Name Lane - ‬6 min walk
  • ‪Nineteen at the Star - ‬5 min walk
  • ‪Miss Moneypenny's - ‬2 min walk
  • ‪Boost Juice - ‬7 min walk

About this property

Neptune Resort

Hotel near The Star Gold Coast
Close to Pacific Fair Shopping Centre and Gold Coast Convention and Exhibition Centre, Neptune Resort provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the spa tub. Free in-room WiFi and a gym are available to all guests.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • An outdoor tennis court, tour/ticket assistance, and an elevator
  • Beach towels, a vending machine, and barbecue grills
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and dining tables.
Other conveniences in all rooms include:
  • Separate tubs/showers and hair dryers
  • 45-inch TVs with cable channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • 1 coffee shop/cafe

Restaurants on site

  • Tom's Cafe

Things to do

  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Spa tub

Family friendly

  • Dining table
  • Full-sized refrigerator
  • Kitchen
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 394
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 45-inch TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Outdoor space

  • Balcony

More

  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.53 percent for credit card payments
The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45 per day
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 45 per day
  • Credit card charges are subject to a surcharge of 2.53 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

Does Neptune Resort have a pool?

Yes, this property has an outdoor pool.

Is Neptune Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Neptune Resort?

Self parking is free at this property.

What time is check-in at Neptune Resort?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Neptune Resort?

Check-out is at 10 AM.

Where is Neptune Resort located?

Located in Broadbeach, this hotel is within a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Cavill Avenue is 2.4 mi (3.8 km) away. Broadbeach South Light Rail Station is only a 3-minute walk and Florida Gardens station is 25 minutes.

Neptune Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 303 out of 585 reviews" "
Rating 8 - Good. 200 out of 585 reviews" "
Rating 6 - Okay. 60 out of 585 reviews" "
Rating 4 - Poor. 18 out of 585 reviews" "
Rating 2 - Terrible. 4 out of 585 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Demelza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Safe and secure. Great facilities. Held the deposit to long.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stuart

Stayed 3 nights in Oct 2024

6/10 Okay

Duane

Liked: Staff & service
Bathroom & toilet areas old and could do with renovation upgrade
Stayed 5 nights in Nov 2024

8/10 Good

ROSLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time stay and would certainly recommend, so close to shopping transport and the beach. We were upgraded to a bigger room and the view was beautiful After our flights were cancelled (twice) Kathy and the team were very kind to let us stay an extra night We will be returning and will recommend the Neptune to friends and family Thank-you Neptune
Stayed 6 nights in Oct 2024

4/10 Poor

Caroline

Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable unit with a great pool and spa, great location with just a short walk to the beach and Pacific Fair shopping centre.
Stayed 3 nights in Aug 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior is a little bit old, but very clean. Only 5 minutes walk to beach and pacific fair shipping mall, very convenient.
Stayed 7 nights in Jun 2024

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort
Gold Coast Holiday
It was a good stay a little bit older place but was clean had every thing you needed price was good and the location is 5 stars very close to Pacific Fair the biggest shopping centre in the Gold Coast and are handy to Light rail and walking distance to the casino.
Stayed 9 nights in Jul 2024

10/10 Excellent

Lynne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, handy to pjs es we are interested in
Stayed 5 nights in Jul 2024

8/10 Good

travis Paul

Stayed 3 nights in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in Jun 2024

8/10 Good

amy

Traveled with partner
Liked: Staff & service, amenities
Unfortunately the room wasnt very clean, dirty marks on doors in bathroom and walls, could hear noise from other units and animals barking, but nice units and very good security
Stayed 7 nights in Jun 2024

8/10 Good

Adrian

Traveled with family and small children
Liked: Cleanliness, staff & service
Bed horrible and old could do with upgrade
Stayed 5 nights in Jun 2024

8/10 Good

sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, well kept hotel, beds comfy, our room 906 was tired and in need of a refurb 2 towels not enough .
Stayed 6 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Love staying here. Best location, clean, comfortable.
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location close to shops and casino, enjoyed our stay here
Stayed 10 nights in Apr 2024

10/10 Excellent

Lourens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to beach, restaurants, mall and public transport.
Stayed 3 nights in Apr 2024

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and space for families
Very spacious and close to everything in broadbeach excellent for families
Stayed 5 nights in Apr 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Apartment was clean and close to restaurants and shops. I was disappointed that there was no aircon in the bedroom. Also we were given only 2 towels per couple. When asking for more towels at reception we were told it was a self contained unit and that we need to wash our towels. I didn’t come on holidays and pay the money for the apartment to do washing. Plus what were we going to use whilst we washed them. We had to pay extra for more towels. This is ridiculous for the money we paid. Also we didn’t have access to pool towels as reception closed at Midday Sunday. However the sign said 5pm.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy
Stayed 2 nights in Apr 2024

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was a great size, with a balcony. Pool, spa and sauna, tennis courts on the grounds, plus a cafe. Staff were very friendly and helpful, and Pacific Fair, the beach and the casino were very close, as well as the light rail.
Stayed 5 nights in Apr 2024

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2024

6/10 Okay

Suchintan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disheartening and disappointing stay, could not sleep 1 night because of the disgusting smell from prawn heads hidden behind the washing machine of the property which was not cleaned before we checked in the property.
Stayed 3 nights in Mar 2024