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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
Hotel with free breakfast, near Gold Coast Convention and Exhibition Centre

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, sun loungers
Property entrance
Studio Family | Terrace/patio
Interior entrance
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Room service
  • Bar
  • Pool
  • Housekeeping
The price is AED 438
AED 482 total
includes taxes & fees
22 Jan - 23 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Accessible Studio King

Accessible Studio King | In-room safe, desk, soundproofing, iron/ironing board

Accessible Studio King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, desk, soundproofing, iron/ironing board

Executive Studio Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Sofa bed
Private bathroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Studio, 2 Queen Beds

Family Studio, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Family Studio, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family | In-room safe, desk, soundproofing, iron/ironing board

Studio Family

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio King

Studio King | In-room safe, desk, soundproofing, iron/ironing board

Studio King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Family Spa

Studio Family Spa | In-room safe, desk, soundproofing, iron/ironing board

Studio Family Spa

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 46 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Crowne Plaza Surfers Paradise, an IHG Hotel

Pool
Hot Tub
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1001)
The price is AED 574
AED 631 total
includes taxes & fees
24 Dec - 25 Dec
Crowne Plaza Surfers Paradise, an IHG Hotel

About the neighborhood

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 18 min walk
  • The Star Gold Coast - 3 min drive
  • The Oasis - 3 min drive
  • Gold Coast Convention and Exhibition Centre - 3 min drive
  • Cavill Avenue - 7 min drive

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mandarin Court - ‬12 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive

About this property

Mermaid Waters Hotel by Nightcap Plus

Hotel near Gold Coast Convention and Exhibition Centre
Located close to The Star Gold Coast and The Oasis, Mermaid Waters Hotel by Nightcap Plus provides a free breakfast buffet, a terrace, and a garden. The on-site restaurant, Brasserie, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, meeting rooms, and luggage storage
  • Free newspapers, an elevator, and barbecue grills
  • Guest reviews speak highly of the breakfast, convenient parking, and helpful staff
Room features
All 104 rooms boast comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Brasserie

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 12 2024 to December 6 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Lobby
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

Does Mermaid Waters Hotel by Nightcap Plus have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from September 12 2024 to December 6 2024 (completion date subject to change).

How much does it cost to stay at Mermaid Waters Hotel by Nightcap Plus?

As of 22 December 2024, prices found for a 1-night stay for 2 adults at Mermaid Waters Hotel by Nightcap Plus on 20 January 2025 start from $133.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mermaid Waters Hotel by Nightcap Plus pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mermaid Waters Hotel by Nightcap Plus?

Self parking is free at this property.

What time is check-in at Mermaid Waters Hotel by Nightcap Plus?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Mermaid Waters Hotel by Nightcap Plus?

Check-out is at 10 AM.

Where is Mermaid Waters Hotel by Nightcap Plus located?

Located in Mermaid Waters, this hotel is within 3 mi (5 km) of Gold Coast Convention and Exhibition Centre, The Oasis, and The Star Gold Coast. SkyPoint Observation Deck and Cavill Avenue are also within 6 mi (10 km). Broadbeach South Light Rail Station is 27 minutes by foot.

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1004 reviews" "
Rating 8 - Good. 374 out of 1004 reviews" "
Rating 6 - Okay. 85 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xingwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the included free buffet breakfast. Also appreciated the one free drink, I ordered a glass of wine. About 25 minutes walk to beach.
Stayed 3 nights in Dec 2024

10/10 Excellent

NARSI REDDY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Matheus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool environment, great breakfast.
Stayed 4 nights in Dec 2024

6/10 Okay

Cornelia

Traveled with partner
Liked: Amenities
after 1 week we still waiting to get our deposit back, this is unacceptable
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant downstairs, reasonably priced, pool, breakfast included in price
Stayed 1 night in Nov 2024

8/10 Good

Karen

Traveled with partner
Liked: Staff & service, property conditions & facilities
Was being renovated so was untidy
Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, convenience with bistro and drinks. Enjoyed the Breakfast nuchly. Gated parking area even for 2 coaches or trucks too if req.
Stayed 1 night in Nov 2024

10/10 Excellent

Wei, Quakers Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Nov 2024

10/10 Excellent

Beate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, great restaurant, good location, all very new and very nice, friendly staff. Would have lived to use the great looking pool but weather was not in our favour. Would definitely come back again !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was tidy and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Erena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks staff were friendly and helpful. Convenience with upstairs event happening for a few days. Comfy beds. Dinner was good especially, zucchini chips yum!! Breakfast was good too.
Stayed 3 nights in Nov 2024

2/10 Terrible

Lisa

First time staying there and I won’t stay there again as they charged my credit card an extra $200 without telling me, I was refunded but it still is an actual charge on my credit card instead of a “hold” like most hotels do for deposits. So make sure they let you know what’s going on at checkin.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good alternative to a motel and enjoyed our stay. Breakfast was great bonus
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & easy distance to Broadbeach & pacific fair. As it’s a lonestar, there’s a great restaurant on site, food was very good & breakfast was included which is awesome. We’ve stayed here more than once & I wouldn’t hesitate to come back.
Stayed 3 nights in Oct 2024

8/10 Good

Kim, Bonnells Bay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in an area where my wife could walk to the shops whilst I went to work.
Stayed 2 nights in Oct 2024

2/10 Terrible

Theodore, Darley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room faulty light switch and we got moved second room another faulty light switch, we were offered to move again we declined. had to kill a cockroach and took photo to show front desk heard nothing more from them. during breakfast had tradespeople working and holding tool box meetings in the restaurant.
Stayed 14 nights in Oct 2024

8/10 Good

christine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in & park. Restaurant at the accommodation, nice food. Breakfast was great too.
Stayed 1 night in Oct 2024

10/10 Excellent

Sa

Stayed 2 nights in Sep 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have stayed at Nightcap hotels before, like the idea of breakfast included in the price. So convenient, no need to hunt for somewhere to eat before heading off on our travels.
Stayed 1 night in Sep 2024

8/10 Good

Melina Victoria

Liked: Cleanliness, staff & service
Stayed 9 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Hi yes when I check in I always get treat well an they help me as much as they can I enjoy my stay there an the staff go out of their way to help me
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024