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Mercure Gold Coast Resort

4.0 star property
Suburban Gold Coast hotel in Carrara with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Gold Coast Resort

Exterior
2 outdoor pools, sun loungers
Terrace/patio
Golf
Property grounds

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Hot Tub
    Hot Tub
The price is AED 372
AED 409 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Golf View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
  • 36 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room (Resort and Spa)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room (Resort and Spa)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2014
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Pool View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Pool View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort - Spa)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed (Resort - Spa)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Renovated in 2014
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Golf View (Resort)

In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Golf View (Resort)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Crowne Plaza Surfers Paradise, an IHG Hotel
Pool
Hot Tub
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1002)
The price is AED 386
AED 425 total
includes taxes & fees
2 Dec - 3 Dec
Crowne Plaza Surfers Paradise, an IHG Hotel

About the neighborhood

Map
64 Palm Meadows Drive, Carrara, QLD, 4211

What's nearby

  • Palm Meadows Golf Course - 3 min walk - 0.3 km
  • Heritage Bank Stadium - 5 min drive - 5.1 km
  • The Star Gold Coast - 6 min drive - 6.2 km
  • Royal Pines Resort Golf Course - 6 min drive - 6.1 km
  • Surfers Paradise Beach - 13 min drive - 8.7 km

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Le Vintage Boutique Cafe 2 - ‬6 min drive
  • ‪Roy's by Gemelli - ‬10 min drive
  • ‪The Silo Cafe - ‬3 min drive
  • ‪Randhawa's Indian Cuisine - ‬5 min drive

About this property

Mercure Gold Coast Resort

Upscale hotel near Palm Meadows Golf Course
Located close to Surfers Paradise Beach, Mercure Gold Coast Resort provides an adjacent golf course, a poolside bar, and a terrace. Get out on the links at this hotel and enjoy amenities such as a restaurant with golf course views. Indulge in a body wrap, a Swedish massage, and aromatherapy at Future Therapy, the onsite spa. The on-site restaurant, The Green Dining, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and 2 outdoor tennis courts
  • Express check-out, express check-in, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 292 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 50-inch LCD TVs with digital channels
  • Balconies or patios, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 35 for adults and AUD 17.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • The Green Dining
  • The Green Bar
  • The Cart

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10097 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 50-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Frequently asked questions

Does Mercure Gold Coast Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Mercure Gold Coast Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Gold Coast Resort?

Self parking is free at this property.

What time is check-in at Mercure Gold Coast Resort?

Check-in begins at 2 PM.

What time is check-out at Mercure Gold Coast Resort?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Mercure Gold Coast Resort located?

Situated near the airport, this spa hotel is steps from Palm Meadows Golf Course and 5.4 mi (8.7 km) from Surfers Paradise Beach.

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 999 reviews" "
Rating 8 - Good. 321 out of 999 reviews" "
Rating 6 - Okay. 111 out of 999 reviews" "
Rating 4 - Poor. 37 out of 999 reviews" "
Rating 2 - Terrible. 20 out of 999 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property. We only stayed a night while attending an event at the stadium nearby but would totally come back for a weekend as the pools looked so inviting and the area is lovely and tranquil with the golf course on your doorstep.
Stayed 1 night in Nov 2024

6/10 Okay

Annie

Liked: Staff & service
I had a couple of issues with the reservation but the customer service to remedy them was absolutely fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always perfect
Stayed 7 nights in Oct 2024

6/10 Okay

Sue

Business traveler
Doona not in a doona cover. Sheet on top and below. Not practical and not hygenic
Stayed 1 night in Nov 2024

8/10 Good

Mladen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Mercure, the room was cozy and spotless, with friendly staff made us feel right at home. The pool was refreshing and provided hours of fun for our little one. The only downside was that the breakfast buffet didn't have cheese.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jye Youn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Paul, Marino

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant enough but not so much that I'd return.
Stayed 5 nights in Nov 2024

8/10 Good

Paul

Stayed 1 night in Oct 2024

8/10 Good

Ruth

Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property but if you want a relaxed stay you should avoid the school holidays Great food and staff in the restaurant
Stayed 7 nights in Oct 2024

8/10 Good

Chimer

Traveled with family and small children
Liked: Amenities
Our stay at Mercure Gold Coast was our first family trip with our daughters. The hotel was clean, and the room was decent. Breakfast was fantastic, and the staff were friendly and welcoming. However, one major downside was the lack of a lift. Navigating the stairs with our 6-month-old daughter became exhausting. We requested to be moved to a more accessible room twice, but unfortunately, no one got back to us, which was a bit disappointing. Despite this, the pool facilities were enjoyable, and overall, we had a pleasant stay. Just be mindful if you’re traveling with small children or a lot of luggage, as the stairs can be challenging. Overall we had a great experience.
Stayed 7 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ga4dens
Stayed 1 night in Oct 2024

8/10 Good

todd

Traveled with group
Liked: Staff & service, property conditions & facilities
Good overall
Stayed 3 nights in Oct 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is not near anything, so transport is required either by Uber (which is not always reliable and a bit pricey) or a rental car (which is more reliable and costs on rentals are high). Using the hotel food/ beverage service is ok, but limited and pricey. The laundry worked well. The room was in good nick, but not as flashy as the price.
Stayed 4 nights in Oct 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families, good breakfast
Stayed 3 nights in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area
Stayed 4 nights in Sep 2024

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well appointed complex. Quiet and convenient. Handy to the coast, shopping and transport connections. Complementary breakfast a bonus. An overall great stay.
Stayed 9 nights in Aug 2024

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay was close to where we needed to be. We had breakfast included. Was pretty good however the coffee machines were not working properly. Beds are comfy and rooms a decent size. Bathroom a little old and tired but was fine for what we needed
Stayed 1 night in Aug 2024

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not that great
The overall stay wasn’t bad, apart from the shower been slippery and my daughter slipped lucky my wife was there but banged her knee badly. Then the turd someone had left on the stairs leading to the rooms, which we told a cleaner about who just looked at it and left it. We then told the front desk when we left over an hour later because it was still sitting there.
Stayed 1 night in Aug 2024

8/10 Good

R

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Jamie-lee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location and overall nice place. However, noise in the hallways is extremely loud and carries right through the front door. This occurred all hours of the night!
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, East Corrimal

Liked: Property conditions & facilities
Large comfortable rooms, takeaway dining menu, ecofriendly
Stayed 6 nights in Jul 2024

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent accomodation with a great price
Stayed 2 nights in Jul 2024

6/10 Okay

menka

Traveled with family
Hotel is far Staff was ok , exhaust was not working But they provided free drink voucher Service was delayed in everything
Stayed 2 nights in Jul 2024