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Crystal Bay on the Broadwater

3.5 star property
Escape to this tranquil haven where you can relax by an outdoor pool or rejuvenate in a steam room.

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Photo gallery for Crystal Bay on the Broadwater

Balcony
Apartment, 3 Bedrooms | Individually decorated, individually furnished, blackout drapes
Outdoor pool, sun loungers
Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV
Apartment, 3 Bedrooms | Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Hot Tub
  • Washer
  • Barbecue grill
  • Air conditioning
The current price is AED 420
AED 466 total
includes taxes & fees
12 Mar - 13 Mar

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Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 110 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Traditional Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area | 32-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 92 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area | 32-inch LCD TV with cable channels, TV

Economy Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Family Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms | Individually decorated, individually furnished, blackout drapes

Deluxe Two Bedroom Apartment With Two Bathrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Standard Two Bedroom Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living room | 32-inch LCD TV with cable channels, TV

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area | 32-inch LCD TV with cable channels, TV

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 273 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 109 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Water view
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for Deluxe Three Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Deluxe Three Bedroom Apartment

  • Sleeps 6
  • 3 Queen Beds

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1-bed Room

Individually decorated, individually furnished, blackout drapes

Deluxe 1-bed Room

  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Three Bedroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Standard Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Two Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse

Individually decorated, individually furnished, blackout drapes

Penthouse

  • Sleeps 7
  • 2 Twin Beds, 1 King Bed and 1 Queen Bed

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Deluxe Two Bedroom Apartment

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Standard 1+1 Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Two Bedroom Apartment

Individually decorated, individually furnished, blackout drapes

Executive Two Bedroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Family One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
182 Marine Parade, Labrador, QLD, 4215

What's nearby

  • Broadwater Parklands - 14 min walk
  • Chevron Renaissance - 6 min drive
  • Sea World - 6 min drive
  • Cavill Avenue - 7 min drive
  • Surfers Paradise Beach - 8 min drive

Getting around

  • Helensvale Station - 9 min drive
  • Cypress Avenue Station - 9 min drive
  • Coolangatta Airport (OOL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Vinnie's Italian Restaurant - ‬6 min walk
  • ‪Papercup Coffee - ‬3 min walk
  • ‪Crust Gourmet Pizza Bar - ‬7 min walk
  • ‪Montezuma's - ‬8 min walk

About this property

Crystal Bay on the Broadwater

Aparthotel with free parking, in the vicinity of Surfers Paradise Beach
This smoke-free aparthotel features an outdoor pool, a fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, laundry facilities, and free newspapers. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker. Weekly housekeeping is available.
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • On site car rental

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per night

Bathrooms

  • Shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable service

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Lever door handles
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Free newspapers (lobby)
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Fitness center
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 52 rooms
  • 14 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 13 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

Does Crystal Bay on the Broadwater have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Crystal Bay on the Broadwater?

As of 4 March 2025, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on 6 March 2025 start from $115.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crystal Bay on the Broadwater pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Bay on the Broadwater?

Self parking is free at this property.

What time is check-in at Crystal Bay on the Broadwater?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crystal Bay on the Broadwater?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Crystal Bay on the Broadwater provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Bay on the Broadwater located?

Located in Labrador, this aparthotel is 2.9 mi (4.7 km) from Surfers Paradise Beach and within 6 mi (10 km) of Chevron Renaissance and Cavill Avenue. SkyPoint Observation Deck and The Star Gold Coast are also within 6 mi (10 km).

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Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 805 reviews
Rating 8 - Good. 300 out of 805 reviews
Rating 6 - Okay. 58 out of 805 reviews
Rating 4 - Poor. 17 out of 805 reviews
Rating 2 - Terrible. 8 out of 805 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, communication
We had a wonderful stay at Crystal Bay on the Broadwater, checkin was easy, the facilities were great and the staff efficient and helpful. We would definitely stay there again.
Stayed 3 nights in Feb 2025

8/10 Good

Harshit

Liked: Cleanliness, property conditions & facilities, communication
Nice two bedroom unit for small family. Easy checkin process and secure, water view Overall good apartment unit
Stayed 3 nights in Feb 2025

10/10 Excellent

Sumit

Liked: Cleanliness, property conditions & facilities, communication
Nice location, clean rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Property conditions & facilities, communication
Wonderful place to stay
Stayed 9 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, communication
Enjoy our stay at Crystal. Nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, room comfort, communication
Stayed here for business, great spot will definitely stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was super comfortable, clean and everything was provided and the staff were lovely.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stay there on a regular basis and the staff are awesome. The facilities are great and the views are amazing!! It's in a great spot and easy distance to shops etc.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michaela

Liked: Cleanliness, property conditions & facilities, communication
Very clean, lovely views and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Brooke

Liked: Cleanliness, property conditions & facilities, communication
It was very comfortable and clean, easy walking distance to the Gold Coast Aquatic Centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandeep

Liked: Cleanliness, amenities, property conditions & facilities, communication
We (family of 4) stayed for 6 nights in 2 bedroom apartment and it was a great stay. Apartment was clean, tidy and spacious with balcony. It has a secure car parking at the basement with easy access via lift. Kitchen, laundary appliances etc was all working. It has nice clean pool and spa, kids loved it. Only con is that they provided 1 day of basic supply items like toiletries, dishwasher soap and we are suppose to buy our own. Overall happy with the stay.
Stayed 6 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice apartment with terrific views.
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Liked: Cleanliness, amenities, property conditions & facilities, communication
A lovely family holiday spot. We look forward to returning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view was amazing. The rooms were a great size.
Stayed 8 nights in Oct 2024

10/10 Excellent

Sur

Liked: Cleanliness, property conditions & facilities
Great place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, room comfort, communication
Out of the hustle and bustle of surfers paradise great for families beautiful view of the broadwater rooms are comfortable with everything you need staff are great we really enjoyed our stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, room comfort, communication
Loved our stay. Great location and setup. Was clean and tidy, but carpet is old and stained and mattress in 2nd bedroom needs replacing too.
View from balcony
Main bedroom
Beach in front of apartment building
Stayed 6 nights in Oct 2024

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a pleasure to stay at this motel/hotel the fusiliers were in a good condition Thank you for staying at the Crystal beach hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Vaughn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good staff around
Stayed 3 nights in Oct 2024

8/10 Good

Pauline

Great views plenty of space great for families
Stayed 1 night in Jul 2024

10/10 Excellent

Annette

Liked: Cleanliness, amenities
Nice and clean. Lovely view 😍
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication
Nice location
Easy to check-in after hours. The apartment we got was on second floor so views from balcony was obstructed by trees. The apartment had all you need, only noticed the sofa had broken legs which was fixed by maintenance. Overall good stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service and pet friendly
Stayed 5 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean unit with comfortable beds, great location with excellent pool/table tennis. Friendly staff. Great food options near by.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynell

Liked: Cleanliness, amenities, property conditions & facilities, communication
FRIENDLESS ON ARRIVAL SECURITY BEDROOM OVERLOOKING BROADWATER VERY COMFORTABLE UNIT
Stayed 2 nights in Sep 2024