Crowne Plaza Surfers Paradise by IHG

4.5 star property
Start your day with breakfast and beach views, then relax by the outdoor pool or explore nearby Cavill Avenue.

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Photo gallery for Crowne Plaza Surfers Paradise by IHG

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Point of interest
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
The current price is AED 402
AED 443 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

Room, 2 Double Beds, Balcony

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 46 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
  • 119 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ocean View (Top Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
  • 86 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hair dryer
Private bathroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217

What's nearby

  • Gold Coast Convention and Exhibition Centre - 16 min walk
  • The Star Gold Coast - 2 min drive
  • Pacific Fair Shopping Centre - 2 min drive
  • Cavill Avenue - 4 min drive
  • Surfers Paradise Beach - 6 min drive

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 23 min drive
  • Coolangatta Airport (OOL) - 39 min drive

Restaurants

  • ‪Cantina on Capri - ‬19 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪BMD Northcliffe Surf Club - ‬14 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Luxury hotel near Gold Coast Convention and Exhibition Centre
Located close to The Star Gold Coast and Cavill Avenue, Crowne Plaza Surfers Paradise by IHG provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the hot tub. The on-site restaurant, Relish Restaurant, offers breakfast, lunch, dinner, light fare, and pool views. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • Smoke-free premises, tour/ticket assistance, and a front-desk safe
  • Guest reviews give top marks for the breakfast, beach locale, and overall value
Room features
All 269 rooms boast comforts such as 24-hour room service and furnished balconies, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Separate tubs/showers, free toiletries, and hair dryers
  • 55-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (AUD 20 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 39.00 for adults and AUD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Relish Restaurant

Things to do

  • Bicycle rentals
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Hot tub

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 20 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Crowne Plaza Surfers Paradise by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Surfers Paradise by IHG?

Self parking is available for AUD 20 per day. Limited spots are available.

What time is check-in at Crowne Plaza Surfers Paradise by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Surfers Paradise by IHG?

Check-out is at 11 AM.

Does Crowne Plaza Surfers Paradise by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crowne Plaza Surfers Paradise by IHG located?

Located in Surfers Paradise, this luxury hotel is within 1 mi (2 km) of Gold Coast Convention and Exhibition Centre, Surfers Paradise Beach, and The Star Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are also within 2 mi (3 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 25 minutes.

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Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1017 reviews
Rating 8 - Good. 253 out of 1017 reviews
Rating 6 - Okay. 96 out of 1017 reviews
Rating 4 - Poor. 37 out of 1017 reviews
Rating 2 - Terrible. 39 out of 1017 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MELIKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here for 7 days. Staff were very attentive to all our requests. This hotel is very reasonably priced and located in a good spot in Surfers Paradise
Stayed 7 nights in Feb 2025

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities
Awsome hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got everything i booked the room for. Amazing ocean views!
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 1 night in Jan 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this hotel stay very enjoyable. I will definitely come back again.
Stayed 1 night in Apr 2024

10/10 Excellent

Sinem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed in both the standard ocean view and premium ocean view rooms, and both were excellent in terms of cleanliness and comfort. The staff were incredibly helpful, friendly, and prompt, making our stay even more enjoyable. Highly recommend!
Stayed 7 nights in Feb 2025

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great janine from reception was so friendly and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were outstanding and were extremely helpful to us
Stayed 7 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location. Close to the entertainment centre and casino and a short walk to the beach. Room was clean and very spacious, bathroom included. Great ocean and hinterland views. Buffet breakfast awesome. Pool, spa and surrounding lounging area very good.
Stayed 1 night in Feb 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location for the shops & transport also very friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Reiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay. Very good staff hospitality.
Stayed 1 night in Dec 2024

10/10 Excellent

Soroush

Nice hotel
Stayed 14 nights in Nov 2024

10/10 Excellent

Nestor Rolando

Excellent service and the staff wonderful,as they speak so many different languages .
Stayed 13 nights in Dec 2024

10/10 Excellent

Manisha

Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at this hotel, and I must say, it was an exceptional experience. Kunal, the duty manager, stood out with his outstanding customer service skills. He was attentive, approachable, and made sure all our needs were met with a smile.The guy check us in was very nice. The staff at both the restaurant and bar were equally impressive. They were not only friendly but also welcoming, creating a warm and inviting atmosphere that enhanced our stay. We truly enjoyed our time here and will definitely be returning on our next visit. Highly recommended!
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful amd kind. Room was large and clean. Only sugestion it'll be good for the hotel to offer or rent beach umbrellas and chairs
Stayed 7 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and helpful. Hotel is right besides the tram, so super easy getting around. Car park was easy to set up and use. Breakfast was superb. Set me up nicely for the day ahead.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jill

Liked: Amenities, property conditions & facilities
Friendly staff, well equipped and very clean. Love the pool!
Stayed 1 night in Dec 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
The tap in bathroom was leaking a little bit and was a little noisy when trying to sleep . But other than that a really lovely experience. Ariell from reception was so friendly and welcoming . She made checking in so pleasant and easy . A
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay, thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very kind and friendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, clean, spacious and pleasant staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ruffeale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great location to stay. The room was clean and comfortable and the partial ocean view was appreciated.
Stayed 1 night in Oct 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
It was great friendly helpful staff. We did have water coming through the ceiling one night which almost caused a fall as the floor was wet. We told reception but was never told the outcome which was disappointing.
Stayed 7 nights in Jan 2025

10/10 Excellent

Stefanos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location,exceptional staff,cleanliness,restaurants on-site to cater for the fussiest of eaters,buffet breakfast second to none!
Stayed 7 nights in Sep 2024