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Stipp Hotel Gisenyi

3.5 star property
Hotel in Gisenyi with a full-service spa and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Stipp Hotel Gisenyi

Standard Double or Twin Room | Terrace/patio
Property grounds
Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area
Reception

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk
The price is AED 331
AED 390 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Triple Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 1
  • 1 Twin Bed

Family Suite

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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7.4 out of 10, Good, (37)
The price is AED 467
AED 551 total
includes taxes & fees
28 Dec - 29 Dec
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Frequently asked questions

Does Stipp Hotel Gisenyi have a pool?

Yes, this property has an outdoor pool.

Is Stipp Hotel Gisenyi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Stipp Hotel Gisenyi?

Self parking is free at this property.

Where is Stipp Hotel Gisenyi located?

Situated near the beach, this spa hotel is within a 15-minute walk of Rwanda Tourism University College, Université Libre de Kigali, and Gisenyi Beach. Nyamyumba Hot Springs and Parc National des Virunga are also within 6 mi (10 km).

Stipp Hotel Gisenyi Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 2 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Stayed 2 nights in Jun 2024

10/10 Excellent

Bonitus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Would recommend to others
Stayed 1 night in Sep 2023

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveler

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
Stayed 1 night in Dec 2019

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service
There are better options in the area
I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel vieillot et chambres pas au niveau
Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
Stayed 2 nights in Jun 2023