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Kivu Park Hotel

3.0 star property
Find your peaceful retreat amidst lush gardens and serene spaces. Rejuvenate with a massage treatment or connect over local cuisine.

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Deluxe Double Room, Balcony | Balcony
Property grounds
In-room safe, free WiFi
Reception
Couples treatment rooms, deep-tissue massages
Escape to the serene surroundings of Kivu Park Hotel, where lush gardens and a tranquil terrace await. Guests can unwind with in-room WiFi, indulge in local cuisine for breakfast, or rejuvenate with spa treatments like deep-tissue massages.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

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Exterior

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  • Pet friendly
  • Parking included
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6.0 out of 10, (4)
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About the neighborhood

Map
Avenue de la Production, Gisenyi

What's nearby

  • Rwanda Tourism University College - 3 min drive
  • Université Libre de Kigali - 4 min drive
  • Gisenyi Beach - 4 min drive
  • Nyamyumba Hot Springs - 6 min drive
  • Parc National des Virunga - 10 min drive

Restaurants

  • ‪Kivu Resto - ‬5 min drive
  • ‪Caritas Hotel - ‬4 min drive
  • ‪The New Tam Tam - ‬6 min walk
  • ‪Migano Cafe - ‬16 min walk
  • ‪Salt and Pepper Restaurant - ‬4 min drive

About this property

Kivu Park Hotel

Property highlights
You can look forward to free breakfast (local cuisine), a terrace, and a garden at Kivu Park Hotel. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self parking
  • Access to a nearby indoor pool, concierge services, and barbecue grills
  • Meeting rooms, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Kivu Park Hotel have comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Separate sitting areas, separate dining areas, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby indoor pool
  • Spa services

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Separate dining area
  • Separate living room
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Dining room
  • Free bottled water

More

  • Free newspapers
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 10:30 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Sun View Kivu Hotel Gisenyi
Sun View Kivu Gisenyi
Sun View Kivu
Kivu Park Hotel Hotel
Kivu Park Hotel Gisenyi
Kivu Park Hotel Hotel Gisenyi

Frequently asked questions

Is Kivu Park Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Kivu Park Hotel?

Self parking is free at this property.

What time is check-in at Kivu Park Hotel?

Check-in start time: 10:30 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kivu Park Hotel?

Check-out is at 11 AM.

Where is Kivu Park Hotel located?

Situated near the beach, this hotel is 1.5 mi (2.4 km) from Rwanda Tourism University College and 2.2 mi (3.5 km) from Université Libre de Kigali. Gisenyi Beach and Nyamyumba Hot Springs are also within 6 mi (10 km).

Kivu Park Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. It is not called Sun View, but the Kivu Park Hotel. That is also one of the locations that told me they did not receive payment from hotels.com and i had to pay them separately. This review is not for publishing, but for hotels.com
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shawer was not too good because of the water cut that could occurs any time. Beside that, i liked the hotel.
Stayed 4 nights in Dec 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Overall our stay was convenient, very well located and worth the price paid. Attention to the smaller things could take the hotel further such as broken shower handles and outdated TVs by other than that, well worth it.
Stayed 1 night in Sep 2018