Your website clearly stated " habitations.....with vineyard views".
Our view was a tall wall, six feet from the only external window and door.*
(I have submitted 2 photographs, one from ground level, and the second one standing on the chair in the first photo, but have had difficulty attaching them. Please use your discretion if you can include them from a reply to this email)
Although the staff were as helpful and pleasant as they could be, the management did not seem interested as apparently we had not booked a "superior" room. Despite the fact that we offered to pay the difference in the cost.
Sitting on our terrace was claustrophobic to say the least, and we stayed in the hotel as little as possible.
Our main reason for selecting the hotel was the promised views, and we feel very let down.
*We were also concerned that the wall seemed to block an obvious fire escape route. We tried to check this against the instructions on the back of the habitation door, but this was too inaccurate to make sense.