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Hotel Alpenherz

4.0 star property
Slopeside family fun near Dorfbahn Gondola

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Photo gallery for Hotel Alpenherz

Front of property - evening/night
Lobby sitting area
Balcony
Classic Double Room, Balcony, Mountain View (Vogelsang) | View from room
Hiking

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, Balcony, Mountain View (Vogelsang)

Classic Double Room, Balcony, Mountain View (Vogelsang) | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room, Balcony, Mountain View (Vogelsang)

Highlights

Balcony
Soundproofed
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (Kieselstein)

View from room

Standard Double Room (Kieselstein)

Highlights

Soundproofed
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl) | Premium bedding, in-room safe, desk, blackout drapes

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

Highlights

Balcony
Soundproofed
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony, Mountain View (Bergduft)

Superior Double Room, Balcony, Mountain View (Bergduft) | Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room, Balcony, Mountain View (Bergduft)

Highlights

Furnished balcony
Soundproofed
Heating
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Gerlos 130, Gerlos, 6281

What's nearby

  • Dorfbahn Gondola - 9 min walk - 0.8 km
  • Isskogel Cable Car - 3 min drive - 2.0 km
  • Gerlos Pass - 8 min drive - 9.0 km
  • Ebenfeldexpress - 23 min drive - 8.0 km
  • Upper Krimml Waterfall - 38 min drive - 27.1 km

Getting around

  • Angererbach - Ahrnbach Station - 21 min drive
  • Kranebitten Airport (INN) - 73 min drive

Restaurants

  • ‪Bergrestaurant Gipfeltreffen - ‬33 min drive
  • ‪Arena Stadl - ‬69 min drive
  • ‪Rösslalm - ‬14 min drive
  • ‪Arena Center - ‬27 min drive
  • ‪Panoramaalm Königsleitn - ‬30 min drive

About this property

Hotel Alpenherz

Upscale family-friendly hotel near Dorfbahn Gondola
Located close to Isskogel Cable Car and Stoanmandl Ski Lift, Hotel Alpenherz provides a free breakfast buffet, a terrace, and shopping on site. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Indulge in a hot stone massage at Wellnessbereich im Sommer mit Gebühr, the onsite spa. Enjoy onsite activities like ice skating, rowing/canoeing, and racquetball/squash. In addition to mini golf and a garden, guests can connect to in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A free area shuttle, bike rentals, and an indoor tennis court
  • Bicycle tour information, an electric bike charging station, and a front-desk safe
Room features
All guestrooms at Hotel Alpenherz include thoughtful touches such as premium bedding and bathrobes, as well as amenities like safes and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English, French, German

Similar properties

Front of property - evening/night

Hotel Standlhof Zillertal

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
9.4 out of 10, Exceptional, 52 reviews
Hotel Standlhof Zillertal

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Free area shuttle up to 50 m
  • Ski shuttle nearby
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Boat
  • Fishing
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Mountain biking
  • Pedal boat
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Tennis lessons

Family friendly

  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - ATU 74802957
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenherz
Alpenherz Gerlos
Alpenherz Hotel
Alpenherz Hotel Gerlos
Hotel Alpenherz Gerlos
Hotel Alpenherz
Hotel Alpenherz Hotel
Hotel Alpenherz Gerlos
Hotel Alpenherz Hotel Gerlos

Frequently asked questions

Is Hotel Alpenherz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alpenherz?

Self parking is free at this property.

What time is check-in at Hotel Alpenherz?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Alpenherz?

Check-out is at 10:00 AM.

Where is Hotel Alpenherz located?

Located in the mountains, this ski-in/ski-out hotel in Gerlos is within 1 mi (2 km) of Dorfbahn Gondola and Isskogel Cable Car and close to winter sports such as cross-country skiing and skiing lessons. Krummbach X-Press Ski Lift and Fussalmexpress are also within 3 mi (5 km).

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Hotel Alpenherz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 118 reviews
Rating 8 - Good. 22 out of 118 reviews
Rating 6 - Okay. 1 out of 118 reviews
Rating 4 - Poor. 0 out of 118 reviews
Rating 2 - Terrible. 0 out of 118 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

The best service and hospitality.
Stayed 1 night in Aug 2024

10/10

Had a fantastic stay here. Extremely friendly and wonderful staff.
Stayed 2 nights in Jun 2023

10/10

This has to be one of the most under sold hotels. The quality of the hotel and owner were beyond our expectations. For me it over achieved it's 4x rating, with the quality of the accommodation and service offered. It should be noted that there was ample free parking at the front of the hotel which had not been mentioned in the write up, nor had the fact that Breakfast was also offered within the standard price and this again was exceptional.
Stayed 1 night in Sep 2022

10/10

Zeer hartelijk ontvangen. Aardige eigenaar. Goede locatie, fijne bedden. Mochten na het uitchecken auto nog even laten staan om nog een paar uurtjes te skieen.
Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Sep 2024

10/10

Eine tolle Unterkunft, in sehr guter Lage und sehr gutem Service. Mitarbeiter sind sehr freundlich und erfüllen jeden Wunsch. Gerne jederzeit wieder, sehr zu empfehlen.
Stayed 3 nights in Sep 2024

10/10

Freundlich in jeder Hinsicht. Sehr hilfsbereiter Chef. Saubere Zimmer. Kommen gerne wieder.
Stayed 2 nights in Sep 2024

10/10

Grosszügige schöne Zimmer, sehr freundliche und aufmerksame Gastgeber, tolles Frühstück
Stayed 1 night in Aug 2024

10/10

Super Hotel ❤️ et meget behageligt ophold venlig i mødekommende dejlig seng skøn morgenmad Virkeligt et besøg vær 🥰😊
Stayed 3 nights in Aug 2024

10/10

Fantastisk rar og behagelig vært på dette lille hotel.
Stayed 2 nights in Jul 2024

10/10

Stayed 17 nights in Jul 2024

10/10

Stayed 2 nights in Jul 2024

10/10

Smukt hotel med en venlig og hjælpsom vært. Super dejlig morgenmad, og dejlig seng. Håber ikke det er sidste gang vi besøger dette dejlige sted.
Stayed 4 nights in Jul 2024

10/10

Flot, rent og pænt hotel, helt i top. Meget fin og personlig betjening Ligger centralt for gode Vandreture i den flotte natur
Stayed 3 nights in Jul 2024

10/10

We hebben een heerlijke week gehad in het Alpenherz hotel Heel vriendelijk ontvangst waardoor je je gelijk thuis voelde . Het hotel was super schoon en de eigenaar deed er alles aan om het naar de zin te maken. Een echte aanrader op loopafstand van Gerlos en de kabelbanen
Stayed 7 nights in Jun 2024

10/10

3 minuten lopen van skilift. Goed en uitgebreid ontbijt. Zeer schoon. Vriendelijk personeel.
Stayed 4 nights in Feb 2024

10/10

Wir haben dort drei Nächte mit unserer kleinen Tochter verbracht. Die Inhaber und das Personal waren alle außerordentlich freundlich und hilfsbereit. Wir kommen gerne wieder.
Stayed 3 nights in Feb 2024

10/10

Prima vriendelijk personeel en perfect
Stayed 4 nights in Feb 2024

10/10

Stayed 5 nights in Jan 2024

10/10

Stayed 2 nights in Dec 2023

10/10

Super accueil, dévouement parfait de l'ensemble du personnel, notamment lors de l'arrivée vu mes problématiques liées à la réservation. Tout a été parfait, du début jusqu'à la fin du séjour. À recommander sans soucis.
Stayed 5 nights in Aug 2023

10/10

Wir waren kurzfristig im August im Alpenherz und hatten eine schöne, sehr angenehme Zeit. Das Hotel, unser Zimmer, das Frühstück sowie die Gastgeber sind ohne weiteres empfehlenswert und man fühlt sich sehr willkommen. Erholsame Tage in einer schönen Landschaft.
Stayed 4 nights in Aug 2023

10/10

Erittäin ystävällinen henkilökunta, huippu aamiainen, mukava huone ja upea ympäristö.
Stayed 4 nights in Jul 2023

10/10

Stayed 6 nights in Jul 2023

10/10

Stayed 1 night in Jul 2023