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Relais & Châteaux, Les Bas Rupts et Chalet Fleuri

4.0 star property
Relax with a rejuvenating massage or by one of our pools. Enjoy leisurely strolls through the garden.

Choose dates to view prices

Photo gallery for Relais & Châteaux, Les Bas Rupts et Chalet Fleuri

Exterior
Superior Room | Premium bedding, minibar, in-room safe, individually decorated
Bar (on property)
Indoor pool, outdoor pool
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Breakfast available
  • Pet friendly
  • Room service

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

Highlights

Balcony or patio
Individually furnished
Individually decorated
Free cribs/infant beds
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
181 Route de la Bresse, Gerardmer, Vosges, 88400

What's nearby

  • Gerardmer Ski Resort - 1 min walk
  • Jardin de Berchigranges - 3 min drive
  • Gérardmer Casino - 3 min drive
  • Lac de Gérardmer - 4 min drive
  • La Mauselaine - 6 min drive

Getting around

  • Remiremont Station - 24 min drive
  • EuroAirport Airport (BSL) - 104 min drive

Restaurants

  • ‪La P'tite Sophie - ‬4 min drive
  • ‪Le Grizzly - ‬3 min drive
  • ‪La Mauselaine - ‬6 min drive
  • ‪Le Neptune - ‬3 min drive
  • ‪Le Garden - ‬3 min drive

About this property

Relais & Châteaux, Les Bas Rupts et Chalet Fleuri

Upscale hotel near Lac de Gérardmer
An adjacent golf course, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Relais & Châteaux, Les Bas Rupts et Chalet Fleuri. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a library.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and an elevator
  • Concierge services, a gift shop, and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and bathrobes, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, daily housekeeping, and desks

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 24.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.00 per person
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Bas Rupts Chalet Fleuri Hotel Gerardmer
Bas Rupts Chalet Fleuri Hotel
Bas Rupts Chalet Fleuri Gerardmer
Relais Châteaux Bas Rupts Chalet Fleuri Hotel Gerardmer
Relais Châteaux Bas Rupts Chalet Fleuri Hotel
Relais Châteaux Bas Rupts Chalet Fleuri Gerardmer
Relais Châteaux Bas Rupts Chalet Fleuri
Relais Châteaux Les Bas Rupts et Chalet Fleuri
Relais & Châteaux, Les Bas Rupts et Chalet Fleuri Hotel
Relais & Châteaux, Les Bas Rupts et Chalet Fleuri Gerardmer

Frequently asked questions

Does Relais & Châteaux, Les Bas Rupts et Chalet Fleuri have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Relais & Châteaux, Les Bas Rupts et Chalet Fleuri pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much is parking at Relais & Châteaux, Les Bas Rupts et Chalet Fleuri?

Self parking is free at this property.

What time is check-in at Relais & Châteaux, Les Bas Rupts et Chalet Fleuri?

Check-in start time: 3 PM; Check-in end time: 8 PM.

What time is check-out at Relais & Châteaux, Les Bas Rupts et Chalet Fleuri?

Check-out is at 11 AM.

Where is Relais & Châteaux, Les Bas Rupts et Chalet Fleuri located?

Situated in Gerardmer, this golf hotel is steps from Gerardmer Ski Resort and Ballons des Vosges Nature Park. Gérardmer Conference Centre and Lac de Gérardmer are also within 2 mi (3 km).

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Relais & Châteaux, Les Bas Rupts et Chalet Fleuri Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour très agréable
Hôtel bien situé pour aller visiter les lacs de Gerardmer et Xonrupt. Le soir, délassement dans le SPA. Le restaurant est remarquable. L' intérieur de l'hôtel est charmant: atmosphère chalet.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous reviendrons
La chambre un peu petite avec un bébé, nous avons pu en changer pour une bien plus spacieuse. Séjour très agréable, personnel attentionné, restaurant étoilé, cadre chaleureux et excellent repas. À bientôt ...

6/10 Okay

franck

Liked: Cleanliness, staff & service, property conditions & facilities
Service client parfait mais chambre miniscule en rapport au prix. Petit dej trop cher !!!
Stayed 2 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Très décevant !
Chambre assez petite, donnant sur la route et le parking, mal insonorisée et ne correspondant pas aux photos. Salle de bain sans baignoire. Deux petits matelas 1 pers réunis alors que nous devions avoir un très grand lit (pas confortable). Télécommande de la TV qui ne fonctionne pas et qui n'est pas réparée alors que la demande a été faite à la réception. Installations assez vieillissantes de manière générale et le côté très "cheap" de la déco et des peintures, surtout dans les couloirs menant aux chambres (mais cela reste un point de vue uniquement personnel, donc subjectif). Petits-déjeuners très bons, mais réellement bcp trop cher pour ce qui est proposé. Personnel globalement poli, mais pas chaleureux. Heureusement, quelques personnes étaient beaucoup plus sympathiques. Souvent la sensation de gêner, qu'il faut se dépêcher (repas notamment). Pesant… Le comportement de certaines personnes à la réception a été inadmissible. Très éloigné des prestations et du standing d'un Relais & Châteaux. On se demande même comment la marque a pu garder un tel établissement dans ses partenaires.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Martine

Liked: Cleanliness, room comfort
Disliked: Staff & service
Juste un relais
Piscine et bain bouillonnant très frais. Sauna et hammam. .. sur demande uniquement! Attendait on des clients dans cet hotel ? Petit déjeuner beaucoup trop cher.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme, confort et service
Excellent service, super table, silence total, relaxation parfaite.
This review was submitted before 2018 and has not been verified.

8/10 Good

Grégoire

Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel plein de charme
Bel hôtel, bon accueil et très bonne table. En revanche, le départ de la chambre est exigé pour 11h, ce qui est beaucoup trop tôt pour un hôtel de ce standing, en particulier quand le petit-déjeuner est accessible jusqu'à 10h. En pratique, nous avons pu quitter un peu plus tard mais ce n'est pas normal de "quémander" cela vu le prix de la chambre.
This review was submitted before 2018 and has not been verified.

8/10 Good

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe adresse à quelques kilomètres du lac de Gerargmer et des cols enneigés
This review was submitted before 2018 and has not been verified.

8/10 Good

Emilien

Liked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel charmant
Animaux acceptés mais avec supplément
This review was submitted before 2018 and has not been verified.

6/10 Okay

Rachel, METZ

Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel sur les hauteurs de Gérardmer mais trop cher
Cet Hôtel est très select mais est tout de même surfait et ne vaut pas le prix que l'on paie. Les chambres standards sont petites. La piscine couverte est petite mais agréable avec jaccuzzi, hammam et sauna. Par contre le petit déjeuner est cher, 22 euros par personne. Pour ma fille de 4 ans, j'ai dû payer son petit déj 11 euros !! Ce n'est vraiment pas très commerçant vu ce qu'un enfant de 4 ans mange ! Au final cet hôtel était bien mais sans plus. Je ne pense pas que nous y retournerions.