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Heritage Sixteen

2.0 star property
Guesthouse with a coffee shop, near Swettenham Pier Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Sixteen

Lobby
Front of property - evening/night
Aerial view
View from property
Hallway

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Room options

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About the neighborhood

Map
16 Lebuh Cranarvon, Georgetown, George Town, Penang, 10100

What's nearby

  • Pinang Peranakan Mansion - 10 min walk - 0.9 km
  • Padang Kota Lama - 12 min walk - 1.0 km
  • Penang City Hall - 12 min walk - 1.1 km
  • KOMTAR - 13 min walk - 1.1 km
  • Swettenham Pier Cruise Terminal - 17 min walk - 1.5 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 16 min drive

Restaurants

  • ‪Tek Sen Restaurant - ‬1 min walk
  • ‪The Mugshot Cafe - ‬1 min walk
  • ‪Chulia Street Night Hawker Stalls - ‬1 min walk
  • ‪Pitaya by Juice Code - ‬2 min walk
  • ‪Lagenda Cafe - ‬1 min walk

About this property

Heritage Sixteen

Guesthouse near KOMTAR
Located close to Swettenham Pier Cruise Terminal, Heritage Sixteen provides a terrace, a coffee shop/cafe, and a garden. In addition to a library and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A computer station, tour/ticket assistance, and a water dispenser
  • Smoke-free premises and luggage storage
Room features
All guestrooms at Heritage Sixteen feature comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Shared bathrooms with showers

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (MYR 13 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Bicycle rentals

Conveniences

  • Library
  • Water dispenser

Guest services

  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer (on request)
  • Shared bathroom
  • Shower
  • Towels

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 45 per vehicle (one-way)
  • Self parking fee: MYR 13 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritage Sixteen
Heritage Sixteen House
Heritage Sixteen House Penang
Heritage Sixteen Penang
Heritage Sixteen Penang/George Town
Heritage Sixteen Guesthouse George Town
Heritage Sixteen Guesthouse
Heritage Sixteen George Town
Heritage Sixteen Guesthouse
Heritage Sixteen George Town
Heritage Sixteen Guesthouse George Town

Frequently asked questions

Is Heritage Sixteen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Sixteen?

Self parking is available for MYR 13 per night.

What time is check-in at Heritage Sixteen?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Heritage Sixteen?

Check-out is at noon.

Does Heritage Sixteen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 45 per vehicle applies.

Where is Heritage Sixteen located?

Located in Downtown George Town, this guesthouse is within a 15-minute walk of Penang Islamic Museum and KOMTAR. Kapitan Keling Mosque and Armenian Street are also within 5 minutes.

Heritage Sixteen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 110 reviews" "
Rating 8 - Good. 48 out of 110 reviews" "
Rating 6 - Okay. 22 out of 110 reviews" "
Rating 4 - Poor. 5 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
the parking area
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff including the owners were very nice and helpful. The room where I stayed had private bathroom with a hand held shower but no place to take shower. The room can use some hangers as well.
Stayed 4 nights in Jan 2019

8/10 Good

David

Liked: Cleanliness, room comfort
This is value for the money you pay. We had a small room without a window but with our own bathroom. Breakfast is basic, would have appreciated fresh cooked eggs not two hours cold. Also something other than cocoflake cereal, brown bread would be great as would some ketchup. The location is fine in the old town.The staff mostly sit and look at their phones but did help when asked.
Stayed 2 nights in Jan 2019

6/10 Okay

Joe

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Michelle, England

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Excellent location, comfortable beds, great staff but a little noisy. Shame the place is closing at the end of the month.

8/10 Good

William Teo, Malaysia, Penang

Liked: Cleanliness, staff & service
Affordable + Great Location
The rooms may not be the most comfortable amount other hotel. However with the price tag and nice location I will give a 8 out of 10 for overall experience.

6/10 Okay

Shee

Wardrobe dusty
I book one family room. The room and toilet is quite clean. But the wardrobe is very dusty.

6/10 Okay

Verified traveler

Liked: Staff & service
Good price but a bit noisy outside. Breakfast is good, plenty of choices. Overall ok.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andrew michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and central!
Great little hostel. Just off chulia street. Lots of cool little bars/restaurants around. Close to most things, night food markets, little India, China town. Free breakfast is really good! Lots of Roti :) Clean too.

8/10 Good

lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alastair

Liked: Cleanliness, staff & service
Disliked: Room comfort

8/10 Good

HUANG, KUAN-HSUN, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Kind staff, simple room, good breakfast
We stayed 3 nights here in room no. 2. The room is pretty basic but clean. There are patches on the wall, which is not a problem for us. The room is not acoustic-proof at all, which means you will hear guests talking in the next room and because our room is on the road side it's very very noisy. So i suggest you should avoid road-side rooms if possible. The shared bathrooms is very small, about 3 meter square, with toilet inside so there is limited space to take shower. The reason I still give them four stars is that the staff is really kind and helpful. They assisted us to book our ticket to Langkawi without charging extra fees (70rm/person), and gave us really helpful information on where and how to go. The location of the hotel is also good, most city attractions are within 1 mile. The breakfast was tasty. Plus, there are 2 very good restaurants just next to the hotel. In short, Pros: 1. Kind staff 2. Good location 3. Budget choice 4. Good breakfast Cons: 1. Not sound-proof. 2. Small shared bathroom.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

8/10 Good

Jestin, Perak

Liked: Cleanliness, staff & service
Great location
Very strategic location with variety food and place to visit near by the area. The only one thing that i dislike is the toilet, there are toilet bowl with the shower together. should separate both them categories for my opinion. i don't might pay a litter extra if they can separate the toilet bowl and the shower but i'm satisfied with overall service provided. reasonable price.

8/10 Good

Jong

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service
Second time
Perfect place to stay if you want to be in the heart of Georgetown. The staff are very friendly and offer lots of good advice about what to do in the area. the room is simple but does the job. The only thing I would change are the shared bathrooms which are very basic.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Bad Luck, or not sure?
Being assigned to a store room modified room, which is poorly renovated, and just right beside the bath room and toilet, no ceiling, no windows. quite disappointed on it, as the photos show in Expedia is so beautiful, maybe i am not good luck, and get the worst room. However, the breakfast is nice even thought not many options available.

8/10 Good

lana, montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice heritage hotel
Very nice and helpful staff, I really appreciated all their help they would even plan out our day for us a d how to get to places using the bus. The shared bathroom I got freak some out, but there's actually 5 of them and they're well maintained as the rooms are. It's a cosy nice place e wit a really delicious breakfast. However it's not a luxurious resort area like batu ferenngi. I would come back again if I e er go to penang.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Budget stay with a budget quality.
The hotel is a historic building with a restaurant on the first floor and rooms on the second. The rooms are relatively clean but small and the walls are thin (so it makes it awkward when other guests are being loud). The bathrooms are separate/shared so keep that in mind when booking. The location is pretty decent with a lot of restaurants, close to the ferry terminals, and near the historic section of the city. Overall, it is cheap and you get what you pay for.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non crowded and value for money
Basic room with spacious area. Is slightly located away from busy tourist area, the location full with local business which is still operating.

6/10 Okay

LY, Nova Scoita, Canada

Liked: Staff & service
Budget hotel in the heart of old Penang.
Looking for a hotel close to the local food, local people. Recommended to low budget traveller who do not mind public washrooms.