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Palazzo Cicala

4.0 star property
Affittacamere with a restaurant, steps from Cattedrale di San Lorenzo

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Photo gallery for Palazzo Cicala

Front of property
Property amenity
Minibar, desk, laptop workspace, free cribs/infant beds
Suite | Minibar, desk, laptop workspace, free cribs/infant beds
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

Minibar, desk, laptop workspace, free cribs/infant beds

Triple Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Bidet
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Minibar, desk, laptop workspace, free cribs/infant beds

Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Bidet
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, laptop workspace, free cribs/infant beds

Quadruple Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Bathrobes
Hair dryer
Bidet
Private bathroom
  • 27 sq m
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Map
Piazza delle Scuole Pie, 10, Genoa, GE, 16123

What's nearby

  • Cattedrale di San Lorenzo - 1 min walk
  • Palazzo Ducale - 3 min walk
  • Old Port - 5 min walk
  • Aquarium of Genoa - 6 min walk
  • Port of Genoa Cruise Ship Terminal - 4 min drive

Getting around

  • Genoa Piazza Principe Station - 18 min walk
  • Cristoforo Colombo Airport (GOA) - 24 min drive

Restaurants

  • ‪Tazze Pazze Caffetteria Gourmet - ‬1 min walk
  • ‪Scurreria Beer and Bagel - ‬1 min walk
  • ‪Pizzeria Antica Napoli da Pasquale SAS - ‬2 min walk
  • ‪Bar Giuse - ‬1 min walk
  • ‪L'opera sinfonia di gusto - ‬2 min walk

About this property

Palazzo Cicala

Upscale affittacamere near Cattedrale di San Lorenzo
Located close to Palazzo Ducale and Torre degli Embriaci, Palazzo Cicala provides laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and a front-desk safe
  • Tour/ticket assistance, a porter/bellhop, and luggage storage
  • Smoke-free premises, multilingual staff, and laundry services
Room features
All guestrooms at Palazzo Cicala boast thoughtful touches such as laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Heating and ceiling fans
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025BACG8KWZ2Q

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Locanda di Palazzo Cicala
Locanda di Palazzo Cicala Genoa
Locanda di Palazzo Cicala House
Locanda di Palazzo Cicala House Genoa
Locanda Palazzo Cicala
Locanda Di Palazzo Cicala Hotel Genoa
Palazzo Cicala Hotel Genoa
Palazzo Cicala Hotel
Palazzo Cicala Genoa
Palazzo Cicala
Palazzo Cicala Genoa
Palazzo Cicala Affittacamere
Palazzo Cicala Affittacamere Genoa

Frequently asked questions

Is Palazzo Cicala pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palazzo Cicala?

This affittacamere doesn't offer parking.

What time is check-in at Palazzo Cicala?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Palazzo Cicala?

Check-out is at 11 AM.

Where is Palazzo Cicala located?

Located in Genoa Historical Centre, this affittacamere is steps from Cattedrale di San Lorenzo and Palazzo Ducale. Torre degli Embriaci and Old Port are also within 5 minutes. Genoa Piazza Principe Station is 18 minutes by foot and Genoa Genova Brignole Station is 20 minutes.

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Palazzo Cicala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 162 reviews
Rating 8 - Good. 57 out of 162 reviews
Rating 6 - Okay. 32 out of 162 reviews
Rating 4 - Poor. 21 out of 162 reviews
Rating 2 - Terrible. 14 out of 162 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the staff went above and beyond to make sure our stay was perfect. They were incredibly friendly and always available to assist with any requests or questions we had. Whether it was providing recommendations for local attractions, arranging transportation, or advise for a parking spot.Theu made our stay memorable. The rooms were clean and comfortable. I highly recommend it to anyone looking for a pleasant and accommodating place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

RHIANNON

Liked: Cleanliness, staff & service, property conditions & facilities
A very special place, in an amazing location for a reasonable price.
Stayed 1 night in Jun 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Location could not be beat and it's so cool to stay in an old castle! Everything was comfortable. The perfect place for our 24 hours in Genoa!
Stayed 1 night in Jun 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms as lovely, big and clean. Location is excellent.
Stayed 3 nights in Aug 2022

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not at all as advertised. It shows up as a 4 star hotel. Instead imagine an old short-term rental studio with a confusing check-in and zero assistance. No front desk, no person to help. We got in and there were 4 packets with 4 different room keys sitting on a desk. Which room was ours? No clue. There were no names on the packets. I tried calling the number listed multiple times but no answer. So we picked a random room. Our family who arrived several hours before us had the same experience. Did we get rooms we paid for? Who knows. The room is really old. Door to the hallway doesn't close all the way with a single questionable lock. Doors to the windows and bathroom also don't close all the way. Only shampoo in the shower (no soap), two single towels. The daytime high was only 70 but without AC the room was really warm and too warm for us to sleep well. Had I booked a short-term rental half the price I would have been OK with all of this. But I booked what I thought was a 4 start hotel. Really disappointed and wishing I had spent half the amount I paid.
Stayed 1 night in May 2024

6/10 Okay

Benoit

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

vandeweghe

Liked: Cleanliness, room comfort
Disliked: Staff & service
Chambre spacieuse et propre....un bémol pas de clim mais ventilateur au plafond...dommage car il fesait tres chaud...
Stayed 1 night in Aug 2024

8/10 Good

Saskia

Liked: Cleanliness, staff & service, room comfort
4 sterrenhotel is iets te hoog beoordeeld....
Gastvrij ontvangen. Kreeg een half uur voor ontvangst aanwijzingen via app. Met codes werden we naar binnen begeleid. De kamerRuimte vonden we heerlijk met hoge plafonds. Er draaide 1 plafondventilator, Extra ventilatoren zouden voor meer comfort zorgen, want het was binnen net zo warm als buiten, 32°C... We kwamen met 4 volwassen en moesten helaas 1 grote handdoek 1gastendoek en 1 middelgrote handdoek delen.... Ze waren waarschijnlijk vergeten om de kamer van schoone linnengoed en handdoeken te voorzien en vier koffiecups te voorzien.... Nu zijn we niet de lastigste gasten om te delen van elkaar.... Al met al een prima plek om 1 nacht door te brengen.
Stayed 1 night in Jul 2024

10/10 Excellent

Bjørn-Vidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 natt i Genova
Fint opphold, hyggelig betjening, veldig sjarmerende rom. Sentral beliggenhet. Svært fornøyd.
Stayed 1 night in Jun 2024

2/10 Terrible

Amol

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Zoi

Liked: Cleanliness, staff & service
Das Zimmer war ausreichend für uns 4 (2 Erwachsene & 2 Kinder) das einzige was gestört hat war die Lautstärke. Trotzdem würde. Wir es wieder buchen, da sehr zentral! Parkmöglichkeiten leider katastrophal (was nichts mit dem Hotel an sich zu tun hat, sollte man aber berücksichtigen falls man mit Auto anreist)
Stayed 2 nights in Apr 2024

2/10 Terrible

Claudio

Disliked: Staff & service, amenities, property conditions & facilities
All'arrivo la camera non c'era e il servizio di check in è inesistente. Una situazione vergognosa e surreale
Stayed 1 night in Sep 2023

6/10 Okay

Renate

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

angele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Pau

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cosas que no se entienden para un cuatro estrellas
La ubicación lo mejor y la habitación correcta pero no encuentro de recibo que no haya recepción y para hacer la entrada sea un drama intentando contactar. Recomiendo haberlo hecho con antelación y no pensar que te encontrarás alguien esperando en recepción porqué no será así y te parecerá que te quedas sin alojamiento a última hora. Finalmente pudimos entrar y la señora muy amable todo sea dicho.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Maria

Stayed 1 night in Jun 2022

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really interesting property.
Really interesting place. Very large room tall ceilings with a fan. My room had two beds but I was a single booking. The place is hard to find not a hotel more like airbnb rental. Lady incharge of check-in knew zero English but the process was simple enough as was check out. Very good value for money but I was in early summer season.
Stayed 1 night in May 2022

8/10 Good

Karin

Liked: Cleanliness, property conditions & facilities
Die Lage ist hervorragend. Sehr zentral direkt an der Piazza de Lorenzo
Stayed 4 nights in May 2022

4/10 Poor

Michel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Le personnel est très professionnel - bravo et merci à Madame Louba. L'établissement est très bien situé.
Stayed 3 nights in May 2022

10/10 Excellent

Leif Olof

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting historic centre of Genoa
4 day visit to Genoa and surrounding area. The Palazzo Cicala is situated a 5 minute walk from San Giorgio metro. Access to apartment complex by door code at street entrance. I stayed two nights in basic apartment € 75 and two nights in superior apartment € 111. Both rooms spacious, small fridge, coffee machine. Room windows face out onto small square. Beds comfortable. I thought it was reasonable value for money given the excellent location.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
This hotel is a joke.
There was nobody there when we arrived. They had not sent us the key less entry code and I had to call back to the USA for it. The rooms had missing lights/non working lights. The bathrooms were a joke and dirty. There was no staff to talk too and I was over charged for an extra room that I never booked for.
Stayed 1 night in Sep 2018

4/10 Poor

Josette

Liked: Cleanliness
Disliked: Staff & service
Un attrape-nigaud !
C’est un attrape-nigaud !!! Soit disant un 4 etoiles dans un Palazzo. Mais personne pour nous accueillir, nous avons eu le code d’entrée par message, nous sommes restés 10 mn à essayer d’ouvrir la porte, et heureusement quelqu’un est arrivé....une sorte de jeu de piste pour arriver à notre chambre. Serviettes trouées, salle de bains minuscule et peu pratique. Une impression de palais de la belle au bois dormant, où nous avons croisé une femme de ménage le dernier jour. Certainement le 4 étoiles qui emploie le moins de personnel !
Stayed 2 nights in Sep 2018