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Hotel Europa Genova City Centre

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January 2025

Photo gallery for Hotel Europa Genova City Centre

Property entrance
View from property
Lobby
View from property
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bidet
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bidet
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Premium bedding, minibar, in-room safe, desk

Economy Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bidet
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, desk

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bidet
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, desk

Standard Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Bidet
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Room

Melia Genova

Pool
Hot Tub
Pet friendly
Free WiFi
9.2 out of 10, Wonderful, (827)
The price is AED 579
AED 665 total
includes taxes & fees
8 Dec - 9 Dec
Melia Genova

About the neighborhood

Map
Via delle Monachette, 8, Genoa, Liguria, 16126

What's nearby

  • Aquarium of Genoa - 11 min walk - 1.0 km
  • Old Port - 12 min walk - 1.0 km
  • Port of Genoa Cruise Ship Terminal - 13 min walk - 1.1 km
  • Genoa Port Center - 17 min walk - 1.4 km
  • Piazza de Ferrari - 19 min walk - 1.6 km

Getting around

  • Genoa Piazza Principe Station - 3 min walk
  • Cristoforo Colombo Airport (GOA) - 16 min drive

Restaurants

  • ‪Trattoria dell'Acciughetta - ‬3 min walk
  • ‪Bar Cavo - ‬1 min walk
  • ‪La Focacceria di Teobaldo - ‬2 min walk
  • ‪Hb Cafè - ‬1 min walk
  • ‪E Prie De Ma - ‬1 min walk

About this property

Hotel Europa Genova City Centre

Hotel near Port of Genoa Cruise Ship Terminal
Old Port is located near Hotel Europa Genova City Centre, which provides a rooftop terrace, a shopping mall on site, and a coffee shop/cafe. The on-site restaurant, Prie De Ma, offers lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • Breakfast (surcharge), tennis courts, and self parking (surcharge)
  • Express check-out, tour/ticket assistance, and an elevator
  • Free newspapers, concierge services, and a 24-hour front desk
Room features
All guestrooms at Hotel Europa Genova City Centre include thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 42-inch flat-screen TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (EUR 15 per day)

Food and drink

  • Breakfast available for a fee
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of EUR 25

Restaurants on site

  • Prie De Ma

Things to do

  • Designer stores
  • Shopping mall
  • Tennis

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 15 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Europa Genova City
Comfort Europa Genova City Centre
Comfort Europa Genova City Centre Genoa
Comfort Hotel Europa Genova City Centre
Comfort Hotel Europa Genova City Centre Genoa
Hotel Europa Genova
Europa Hotel Genoa
Hotel Europa
Europa Genova City Genoa
Hotel Europa Genova City Centre Hotel
Hotel Europa Genova City Centre Genoa

Frequently asked questions

Is Hotel Europa Genova City Centre pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Europa Genova City Centre?

Self parking is available for EUR 15 per day.

What time is check-in at Hotel Europa Genova City Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Europa Genova City Centre?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Europa Genova City Centre located?

Located in Centro Est, this hotel is within a 15-minute walk of Piazza Principe, Port of Genoa Cruise Ship Terminal, and Old Port. Christopher Columbus Monument and Piazza Acquaverde are just steps away. Genoa Piazza Principe Station is only a 3-minute walk and Genoa Via di Francia Station is 27 minutes.

Hotel Europa Genova City Centre Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 37 out of 218 reviews" "
Rating 8 - Good. 90 out of 218 reviews" "
Rating 6 - Okay. 55 out of 218 reviews" "
Rating 4 - Poor. 26 out of 218 reviews" "
Rating 2 - Terrible. 10 out of 218 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy, Loudon

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property was a DUMP!!! I have booked multiple properties in many locations through Expedia and have come to expect that anything in their list would provide a good experience. This is NOT the case with Hotel Europa. There was no air-conditioning in the rooms -- the unit was there but the control knob was broken and it did not work. We kept the window open, but it was loud and noisy much of the night. There was no WI-FI on the property at all. The hotel clerk told us that the internet provider had recently been changed and that there had been no WI-FI for several weeks. We had to go to a local restaurant to get WI-FI so our phones would work. One person in our party was flying back to the US from Genoa and he could not get airline notifications because there was no WI-FI at Hotel Europa. I chose this property because it was close to the train station, but I am highly disappointed that Hotel Europa is still in your list for Genoa with a 3.6/5 rating and a "good" beside it. This property should be removed from your list. This has made me wary of actually believing the Expedia ratings and I no longer plan to book any of my travel accommodations through Expedia because of this terrible experience.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Rachelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute stay
The hotel itself is very convenient and nice. The hotel staff were very friendly and helpful. The only issue we had was the internet not working. I intentionally chose hotels that had parking and wifi because I'm teaching an online course while away from the states. They did remove the 1 night parking fee because of this so between using some international data and using wifi at the very cute restaurant at the top of the hill, it worked out.
Stayed 1 night in Jul 2022

2/10 Terrible

Mahsa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
AC and Wifi wasn't working. The shower was leaking and the fan was making a super anormal loud noise. The reception didn't want to help us.
Stayed 1 night in Jun 2022

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff, nice room with everything we needed. Bed and pillows were on the hard side but that's something we're finding in general in Italy. Would definitely recommend!
Stayed 3 nights in Oct 2019

8/10 Good

Nellya, New York

Traveled with partner
Liked: Cleanliness, staff & service
Location is great, only a couple of minutes from the main train station and 10 mins from the cruise terminal. It is also walking distance to the city center, about 20 mins walk. Continental breakfast was nice. Room/bed were comfortable, though carpet is very old.
Stayed 3 nights in Sep 2019

8/10 Good

Hector

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

P

Disliked: Staff & service, property conditions & facilities, room comfort
Very unfriendly front desk. Billed us twice. Very noisy. Lights shining through window all night.
Stayed 1 night in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Genoa value
Excellent service, we were allowed to check in early morning. WiFi was excellent, breakfast large and varied. Location perfect, 5 minutes to train station, 15 to cruise ship dock. Only complaint would be bathrooms were very small and cramped.
Stayed 2 nights in Sep 2018

4/10 Poor

Philip, Ottawa Ontario Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old hotel, air conditioning didn't work on first night - outside temperature 36C - very uncomfortable, couldn't sleep! Second night AC fixed but didn't make room cool just warmish. Hotel full for the weekend. Breakfast was iffy! Reception staff friendly and excellent. Wonderful location close to cruise port, train station and bus to airport - just wished we had chosen a better hotel in same location.
Stayed 3 nights in Sep 2018

8/10 Good

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location good price
Enjoyed our stay in Genoa. Picked this hotel mainly for the price and location 5 min walk to main railway station, which is also first stop for Airport bus. The hotel is clean and staff are helpful. We did not use the breakfast facilities as was €10pp and there were places to eat nearby including lother of cafes in the station which works out well if catching the train. The room was OK, spacious and had air con, fridge (includes free bottled water) Kettle (only tea bags and sugar provided-no milk or coffee!) Bed was good size, comfy and clean sheets. We had a few days down the coast visiting 3 of the Cinque Terrestrial towns in one day (Riomaggiore, Manarola and Vernazzo - recommended!) We also visited some coastal towns nearer genoa.
Stayed 3 nights in Sep 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Good location, close to train station and the free airport bus service. Helpful staff, very good breakfast, rooms are clean and comfortable and aircondioned.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Average hotel
Nothing great about this hotel, not particularly comfortable or anything special.
Stayed 1 night in May 2018

4/10 Poor

Mignon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Wendy, Bathurst NB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Very nice hotel, room was perfect! Nice size room, small efficiently unit. The view in this old city was wonderful. The old building unique.
Stayed 2 nights in Sep 2017

6/10 Okay

Salvatore

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Jamie, Calgary, AB

Disliked: Staff & service, property conditions & facilities, room comfort
Very Disappointing
We stayed here while traveling through Genoa. The hotel room was extremely small, and the lights were so dim we could barely read with all the lights in the room on. The "continental breakfast" area was full in the morning, and we were prohibited from grabbing some food and eating it elsewhere. If you leave the hotel and walk towards the wharf, take the main roads. We had not run into any issues anywhere else in Italy, but we felt extremely unsafe anywhere but the main roads. Would not recommend Genoa, and certainly would not recommend this hotel.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very simple hotel, but great if you need to be close to the train station! It's clean and safe.
Stayed 1 night in Jul 2017

10/10 Excellent

silvana, australia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The place was realy convenient.
The place was nice. The staff were very nice and helpful. The place was easy and well placed in the area. But the hotel needs a lot of work. The carpets need to be removed, stained and a bit smelly. The fridge did not work, but we were happy they gave us a discount. The bathroom is not very well placed. The door opens up on to the toilet paper, so you have to close the door to reach it. The door closes onto the basin and almost hits the toilet bowl. The distance from the toilet bowl to shower is realy close, so my husband could not sit or stand with out hitting the shower door. Also the shower spout did not stay up as it was loose and it was not fixed for the 4days. Showing was difficult.
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
A good base for exploring Genoa just at the edge of the old town.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay if you're coming in by train
Easy to find from the train station. Walking distance to everything. Easy access to metro station I would stay there again.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, just 3-5 minutes walk from the Train station and access to Airport Bus.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort