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"The staff here is EXCELLENT!!! Every single staff person for 3 days went out of their way to be helpful. And those at the front desk spoke English. "

"Very close to the train station which was very convenient for us. "

"I liked the staff. Really polite, helpful and very friendly "

"Hotel is in great location in the old town. My room was beautiful with antique furniture. Comfortable bedding and heavy black out curtains. Everything was sumptuous and old world. Had a lovely tub in the bathroom "

"We had a lovely experience at La Phenix Hotel. The staff are exceptionally friendly and helpful. The room was spectacular with a view of the Rhone and a fireplace. It was in a fabulous location in the old part of the city. I would definitely stay here again next visit to Lyon."

"Wonderful hotel. Made use of the restaurant and hotel bar, breakfast is well worth it as well!"

"it was all fine"

"easy five minute walk from main train str, great efficient friendly receptionist, terrific room on 7th floor wit lovely sunset view- thoroughly recommended "

"Everything"