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"The people at the reception desk were super nice and helpful, both the day Lady and the evening guy. They tried to do everything possibile to make your stay a pleasurable one. The Hotel location is good if you are trying to get one of the ferries or tours to the Aeolian Islands. Unfortunately is on a side street and in front of a cargo section of the Milazzo Port. What I found is that although the management of the Hotel is trying to keep up with the maintanance of the Hotel unfortunately it seems that who ever built or remodeled the Hotel used chip accessories. Some of te bathrooms fixures were all loose. The eat/AC has no temperature settings. So that you can put it on or off low, Med, or high but you don't really know what you are getting. Breakfast is baic compared the most Italian Hotels breafast. Again the Staff very gentile and helpful"

"Wonderful property. Great service. Helpful friendly staff"

"Great stay! Amazing staff ! Always so helpful ! Great location and very quiet and delicious Italian breakfast !!!! We would go back "

"Magic Place! The breakfast was awesome, and the staff was very helpful and friendly."

"Got back from the Bagnara two days ago and had the most wonderful stay at Victoria Grand Hotel. The staff were very welcoming, friendly and helpful. They went out of their way to help and make my stay enjoyable. The hotels restaurant serves one of the best pasta dishes. A big shout out to Mirium and Perier who most helpful. The general manager Frank was amazing. He went out of his way to take us round the island and show us all the lovely spots. Had the most awesome stay and would recommend. Thank you to Frank, Mirium, Perier and all the staff working at the hotel. "

"Front desk check in professional "

"I have great time to stay this guesthouse, wonderful arrangement to pick me up from train station, that’s what I saw the review from other guest and I followed. The location is good, walking distance to the train station, because I did day trips to the nearby little towns by train. After all, Francy is a very good manager (I didn’t ask her if she is the owner) and very helpful. I really really appreciate what you did, Francy! "

"Great hotel and the restaurant was outstanding. High recommend anyone who is looking to take the ferry to Messina the hotel is just a few steps away from the ferry option. Metro is close by for further discovery of the city. Hotel staff willing to assist and recommend. Outstanding crew!"

"Comfortable hotel with friendly staff. Well located for ferry port and train station, with tram to both for the less energetic. I checked in late Sunday afternoon which meant reception was not staffed, but intercom provided all information to get in and access key card. Very comfortable bed and perfect pillows. Shower was small, but then I'm quite large! Water temperature regulation was very sensitive. Overall a good stop over"