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"They should basic things like towels"

"The hostel is new and very nicely designed in a good area, 1 block from Zurriola surf beach and under 10 min walk to the old town. Bare essentials kitchen and good wifi everywhere. There is a bar/cafe downstairs and the actual dorms are right next door in a residential apartment so you need to be peaceful in there. The owners David and Haritz are two of the nicest, hospitable guys you'll ever meet who will make your stay a memorable one. Also try the salmon toastie!"

"I was travelling with my family already for 2 weeks and stayed in several different places, but this was certainly the one where we were received in a way that made us feel like home. The attention and kindness of the owner of the property were superb. A unique place, with a wonderful landscape and great welcome. We truly recommend!"

"A basic hostel which does the job. Good location for the beach and the old town. "

"Great location! We were able to walk everywhere and had a nice view of the beach. The room was very clean and it was easy to go in and out."

"Our visit to San Sebastián was lovely and the room was very nice however when we arrived we were stranded outside the building because it was very difficult to communicate with the management."

"I got double charged twice on this property by Expedia and the owner! Nightmare experience Paid for it the minute I booked on Expedia. Then the owner demanded payment in cash before letting me in. No customer service from either party. Disappointing experience and would not recommend it"

"We arrived at the property with no information about how to access our room. Whoever is managing the property is no where to be found... basically asked another person who had access to the building the code to get in and found the key to our room in the door. Also, no fridge, no laundry, at the site as promised. Great location though at night too noisy to sleep with the window open so had to muscle through the heat."

"The building holds the heat and without AC the only option is to open the window, this does not work as the street is exceptionally noisy with trucks buses and motorcycles. Also for the price, I expected it to be bigger, hot water that doesn’t run out, house keeping, or someone around to ask questions. We don’t normally complain either. Positives are it was reasonably clean and location was great."