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MainStay Suites Gatlinburg Downtown Area

2.5 star property
Hotel with free parking, near Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for MainStay Suites Gatlinburg Downtown Area

Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Indoor pool
Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included
The current price is AED 294
AED 331 total
includes taxes & fees
20 May - 21 May

About the neighborhood

Map
803 E Parkway, Gatlinburg, TN, 37738

What's nearby

  • Anakeesta - 3 min drive - 2.2 km
  • Ripley's Aquarium of the Smokies - 4 min drive - 2.2 km
  • SkyPark - 4 min drive - 2.7 km
  • Gatlinburg Convention Center - 5 min drive - 2.9 km
  • Wild Bear Falls Indoor Water Park - 7 min drive - 5.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬4 min drive
  • ‪Tennessee Cider Company - ‬4 min drive
  • ‪Anakeesta Smokehouse - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Ole Red - ‬3 min drive

About this property

MainStay Suites Gatlinburg Downtown Area

Hotel near Ripley's Aquarium of the Smokies
A grocery/convenience store, a firepit, and laundry facilities are just a few of the amenities provided at MainStay Suites Gatlinburg Downtown Area. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and coffee/tea in the lobby
  • A computer station, a TV in the lobby, and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 116 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • Bathtubs and soap
  • Flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

English

Similar properties

Exterior

Gatlinburg Town Square by Exploria Resorts

  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
8.2 out of 10, Very Good, 1,005 reviews
The price is AED 413
AED 466 total
includes taxes & fees
2 Jun - 3 Jun
Gatlinburg Town Square by Exploria Resorts

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Mainstay Suites
MainStay Suites Gatlinburg Downtown Area Hotel
MainStay Suites Gatlinburg Downtown Area Gatlinburg
MainStay Suites Gatlinburg Downtown Area Hotel Gatlinburg

Frequently asked questions

Does MainStay Suites Gatlinburg Downtown Area have a pool?

Yes, this property has an indoor pool.

Is MainStay Suites Gatlinburg Downtown Area pet-friendly?

No, pets are not allowed at this property.

How much is parking at MainStay Suites Gatlinburg Downtown Area?

Self parking is free at this property.

What time is check-in at MainStay Suites Gatlinburg Downtown Area?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Gatlinburg Downtown Area?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is MainStay Suites Gatlinburg Downtown Area located?

Situated in Gatlinburg, this hotel is 1.2 mi (1.9 km) from Roaring Fork and within 3 mi (5 km) of Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park. Historic Ogle Log Cabin and Traffic Light #3 are also within 2 mi (3 km).

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MainStay Suites Gatlinburg Downtown Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 160 out of 238 reviews
Rating 8 - Good. 44 out of 238 reviews
Rating 6 - Okay. 13 out of 238 reviews
Rating 4 - Poor. 5 out of 238 reviews
Rating 2 - Terrible. 16 out of 238 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lachi

Liked: Staff & service
Great place to stay with family
Stayed 1 night in Apr 2025

10/10 Excellent

iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

NEMESIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the wonderful front desk staff, the cleanliness and spacious rooms, and most of all the nice indoor pool. One of the best hotels Me and my family have ever stayed in, and are already planning our next trip at this hotel right now.
Stayed 4 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean location and very friendly staff, always checking in when on the way through the lobby. Very inclusive breakfast and great amenities. Would return.
Stayed 2 nights in May 2025

10/10 Excellent

Pamela R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and courtesy of staff. Breakfast was great, especially included in motel price
Stayed 2 nights in May 2025

10/10 Excellent

Roxie

Liked: Cleanliness, staff & service, amenities
The staff was great!
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
A short drive to everything.
Stayed 2 nights in May 2025

10/10 Excellent

Nelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Impeccably clean. We stayed 2 nights. Every staff member we dealt with was super nice and helpful. Price was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean place. Friendly and helpful staff. Good breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebekah

Liked: Staff & service, property conditions & facilities
Family stay with 3 kids under
Stayed 5 nights in Mar 2025

10/10 Excellent

Shereka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean facility for my family of five
Stayed 2 nights in Mar 2025

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good for the price I paid.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kabor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 2 queen room with a kitchenette. The room was spacious and clean. The staff was wonderful. The only thing missing that would've been nice to have was a full length mirror.
Stayed 5 nights in Mar 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Very Clean. A/C in the room could have been little cooler. We had it set on 60 and it still wasn't cold enough. One of the best places we have stayed at when we come to Tennessee. Thank yall and great team.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Parking at night can be a challenge.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
Very clean and wonderful breakfast
Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived the room we were given had not been clean. I went down to the front desk and was immediately given a new room.
Stayed 4 nights in Mar 2025

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
The place was amazing, super clean with everything that you need, I will definitely come back!
Stayed 1 night in Dec 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything about it
Stayed 3 nights in Mar 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the friendliness of the staff!! They were excellent and the rooms were clean and comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Great Stay @ Mainstay

Staff amazing very clean & accommodating & great location & give 5 stars & suggest everyone to visit
Stayed 3 nights in Nov 2024

10/10 Excellent

Srilu

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was amazing. People complain about the breakfast, but it was fine. There were scrambled eggs, sausage, biscuits, bagels, muffins, a waffle maker, juice, excellent coffee, cereal, and oatmeal. People also complain about the noise, but honestly, you’re at a hotel, you’re bound to hear other people, wear ear plugs if you are a light sleeper and problem is solved. The location was excellent, 7 minutes from Anakeesta, a 30 minute walk if you’re up for it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

❤️❤️
Stayed 1 night in Mar 2025