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Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel with free breakfast, a short walk to SkyPark

Choose dates to view prices

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Exterior
Lobby
Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Parking included
The current price is AED 426
AED 518 total
includes taxes & fees
13 Apr - 14 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed (Handicapped)

Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Double Queen)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped)

Suite (Double Queen, Handicapped) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, Handicapped, HEARING)

Suite (Wide King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped, HEARING)

Suite (One Bed King, Handicapped, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (One Bed King, Handicapped Impaired)

Suite (One Bed King, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite (Double Queen, Handicapped Impaired)

Suite (Double Queen, Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Double Queen, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (One Bed King)

Suite (One Bed King) | Premium bedding, down comforters, pillowtop beds, desk

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed (Handicapped Impaired)

Suite, 1 King Bed (Handicapped Impaired) | Premium bedding, down comforters, pillowtop beds, desk

Suite, 1 King Bed (Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Wide King, HEARING)

Suite (Wide King, HEARING) | Premium bedding, down comforters, pillowtop beds, desk

Suite (Wide King, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.5 km
  • SkyPark - 7 min walk - 0.6 km
  • Gatlinburg Space Needle - 7 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 14 min walk - 1.2 km
  • Anakeesta - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Pancake Pantry - ‬11 min walk
  • ‪Donut Friar - ‬11 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Ripley's Aquarium of the Smokies
Located close to Gatlinburg Convention Center and Gatlinburg Space Needle, Comfort Suites Gatlinburg Downtown-Convention Center provides a free breakfast buffet, laundry facilities, and a fireplace in the lobby. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self parking
  • An electric car charging station, a vending machine, and a banquet hall
  • Smoke-free premises, a 24-hour front desk, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Mini fridges, microwaves, and irons/ironing boards
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, Spanish

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The price is AED 433
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2024
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-out is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Ziplines and Gatlinburg Convention Center. SkyPark and Gatlinburg Space Needle are also within 10 minutes.

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Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 456 out of 626 reviews
Rating 8 - Good. 121 out of 626 reviews
Rating 6 - Okay. 26 out of 626 reviews
Rating 4 - Poor. 8 out of 626 reviews
Rating 2 - Terrible. 15 out of 626 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place for family .
Stayed 4 nights in Mar 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hot breakfast was great...hotel was very clean and comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean and safe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything, beautiful hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, good breakfast, short walk.
Stayed 1 night in Feb 2025

10/10 Excellent

Caridad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very, very clean staff very friendly and very close to the attractions
Stayed 2 nights in Nov 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient to the strip. Would definitely stay here again for the price!
Stayed 2 nights in Mar 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Saicha

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 GREAT PLACE
Stayed 1 night in Mar 2025

10/10 Excellent

CharNeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Great, nice hotel! Free parking
Stayed 4 nights in Mar 2025

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and rooms.
Stayed 4 nights in Jan 2025

10/10 Excellent

Charity

Liked: Amenities, property conditions & facilities
Everyone was very kind and professional!! We will definitely come back to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Close to shops
Stayed 1 night in Mar 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well maintained, spotless & smelled amazing. Staff was extremely polite & friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities
Clean and great hotel. The only downside is the parking, the parking lot is extremely small. If you have a larger vehicle, parking may be a bit of a struggle.
Stayed 3 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Good work!
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco javier

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfy beds and spacious rooms. Only issue was not enough parking but front desk voiced could park at the pay lot below the hotel and would refund the parking fee, only issue was it was cash only.
Stayed 2 nights in Feb 2025

8/10 Good

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A location, the breakfast option can be better..
Stayed 3 nights in Feb 2025

8/10 Good

lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for our little get away with the grad kids. Room was very clean, bed was comfy, staff was very polite and friendly. Only reason I didn’t give it a 5 star was the indoor pool was closed. Grand kids were looking forward to it.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a new hotel. Much better than I expected
Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025