4/10 Poor
daniel w.
13 October 2024
Disliked: Cleanliness
Great Hopes, but fell short.
Our stay was a week long. Cottage located in a beautiful area with lots of wildlife around. Unmaintained yard is steep, with sharp rocks and old wooden steps that are somewhat treacherous to climb. This cabin is not kid-friendly as the steps to the loft are dangerous for young kids. Lacking utensils: enough forks, but only 3 spoons and 2 butter knives. Not enough cups/glasses or coffee mugs. Oven did not work. Dryer did not work and we had to hang clothes for 5 people all over the patio. Cannot comment on fire pit, as we didn't use do to the hornet infestation at top of house frame on front patio. There were red-wasps nested at top on back side of house where you entered property. Sewage fumes were backing into the property in the laundry room and downstairs bathroom. The smell was terrible. Internet did not work, so no way to watch TV. Worn out couch had been broken with two wooden blocks attached on one end for make shift legs. We immediately reached out about the problems. A bug man came 2 days before we left to spray the hornets. They were still swarming when we left. No other problems taken care of. We've used VRBO in the past with no problems. However, this property is handled by VaCasa. There was no contact between us and the homeowners like our past experiences. We asked for some kind of refund for all of the problems, but have not received a response. We do not recommend this property unless updates and repairs are made.
daniel w.
Stayed 6 nights in Oct 2024