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"Excellent hotel.good customer service. I will visit again thank you "

"C'est juste incroyable! Je n'ai jamais aussi était confortable dans établissement hôtelier. Le Sofitel Cotonou est un endroit exceptionnel que je recommande à tout le monde. L'hôtel répond a toutes les attentes (un personnel aimable, un lieu chic et l'élégant, une cuisine raffinée, une décoration incroyable et apaisante dans chaque détail et surtout un lieu sûr et tranquil). C'était une découverte incroyable "

"The staff is very nice and helpful "

"They delayed me for hours, infact they didn't allow me to leave the hotel , they said they did not get the payment from expedia. I was there waiting for over 4 hours. "

"I liked this property very much! The staff were so kind and accommodating. As a woman traveling alone, safety was the most important quality I was considering when booking a hotel, and this one lived up to its reputation and even surpassed it. I felt very safe and comfortable the entire visit. Many thanks to the kind staff."

"It was walking distance to the World Bank office where I had my meetings. The dinner buffet at Novotel next door was nice. The shared lake facility was great for evening walk to refresh. "

"Everything was fine."

"The experience at Novotel was great. The food service was excellent. However, The people who clean the rooms, stole my New iPhone. I would suggest that next time, the visitors should you them safe in their room to lock their belonging."

"Breakfast options not so great. "