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The New Castle Hotel

3.0 star property
Hotel in Gangtok with free breakfast and a 24-hour front desk

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Photo gallery for The New Castle Hotel

Superior Double Room, 1 King Bed, Smoking, Valley View | Living area | Flat-screen TV
Aerial view
Premium bedding, memory foam beds, individually decorated
Superior Double Room, 1 King Bed, Smoking, Valley View | Premium bedding, memory foam beds, individually decorated
Regional cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, 2 Double Beds, Smoking, Valley View

Family Suite, 2 Double Beds, Smoking, Valley View | Premium bedding, memory foam beds, individually decorated

Family Suite, 2 Double Beds, Smoking, Valley View

Highlights

Individually furnished
Individually decorated
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Memory foam bed
  • 23 sq m
  • Valley view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed, Smoking, Valley View

Superior Double Room, 1 King Bed, Smoking, Valley View | Premium bedding, memory foam beds, individually decorated

Superior Double Room, 1 King Bed, Smoking, Valley View

Highlights

Individually furnished
Individually decorated
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Memory foam bed
  • 20 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, memory foam beds, individually decorated

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Dining table
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Memory foam bed
  • 14 sq m
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Bathtub, Valley View

Suite, 1 King Bed, Bathtub, Valley View | Premium bedding, memory foam beds, individually decorated

Suite, 1 King Bed, Bathtub, Valley View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Dining table
Flat-screen TV
Separate bedroom
Ceiling fan
Memory foam bed
  • 23 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Deorali, Gangtok, Sikkim, 737102

What's nearby

  • Banjhakri Falls - 16 min walk
  • MG Marg Market - 19 min walk
  • Royal Palace - 3 min drive
  • Shiv Mandir - 5 min drive
  • Rumtek Monastery - 19 min drive

Getting around

  • Bagdogra (IXB) - 106 min drive

Restaurants

  • ‪Mmaya's Restaurant - ‬16 min walk
  • ‪Jagjeet's Restro-Bar - ‬11 min walk
  • ‪Lounge 31A - ‬3 min walk
  • ‪Homeground Sports Bar and Grill - ‬10 min walk
  • ‪Chullah - ‬16 min walk

About this property

The New Castle Hotel

Hotel in the city center
A free breakfast buffet, dry cleaning/laundry services, and a bar are just a few of the amenities provided at The New Castle Hotel. Be sure to enjoy a meal at the on-site Regional cuisine restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and concierge services
  • Tour/ticket assistance, free newspapers, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Blackout drapes/curtains, restaurant dining guides, and slippers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in
Visitors who are not citizens of India must obtain an Inner Line Permit (ILP) to enter Sikkim. Each guest must have photocopies of their passport and Indian visa along with the original documents and 2 recent passport-sized photos to receive the permit. Guests can submit these documents at Melli and Rangpo entry checkpoints, Bagdogra Airport's Sikkim Tourism Booth, and Sikkim House in Kolkata or Delhi.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

New Castle Hotel Gangtok
New Castle Gangtok
The New Castle Hotel Hotel
The New Castle Hotel Gangtok
The New Castle Hotel Hotel Gangtok

Frequently asked questions

Is The New Castle Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The New Castle Hotel?

Self parking is free at this property.

What time is check-in at The New Castle Hotel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at The New Castle Hotel?

Check-out is at noon.

Does The New Castle Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 4000 per vehicle applies.

Where is The New Castle Hotel located?

Located in the heart of Gangtok, this hotel is within 1 mi (2 km) of Namgyal Institute of Tibetology, Banjhakri Falls, and MG Marg Market. Himalayan Zoological Park and Royal Palace are also within 1 mi (2 km).

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The New Castle Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 3 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

arpaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024
This review was submitted before 2018 and has not been verified.

4/10 Poor

ABHISEKH

Not Satisfied
Just ok
Stayed 4 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
good hotel
Old place with decent accomodation , well connected with a taxi stand outside the hotel. Rope way is just outside the hotel. Mr Ravi Rai & other staff were very friendly and helpful . They arrange transport for local sightseeing , NathuLa and North Sikkim tour. Overall good value for money.
This review was submitted before 2018 and has not been verified.

8/10 Good

K P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unmatched hospitality. Unmatched hospitality from the staff. Best experience.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel to stay with family.
I was with my family in Gangtok-Sikkim on family holidays for a week from 13th to 19th April 2017 and as per suggested by hotel receptionist Mr Ravi Rai we choosed King Suite for stay. First of all I would like to thank and appreciated Mr Ravi and his team for such wonderful service and arrangements. We received very warm welcome by him and his team on arrival. All the facilities were great. It was exactly home away home. The food was really very great and healthy. This hotel is opposite to famous butterfly bridge, taxi stand, Rope way station and Institute of Tibetology. Its the best place to stay in Gangtok-Sikkim. We will certainly be staying here again!!