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The Twelve Hotel

4.0 star property
Galway hotel in Freeport with 2 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Twelve Hotel

Suite X11 | Premium bedding, minibar, in-room safe, individually decorated
2 bars/lounges, gastropub
Beach nearby
Exterior
BBQ/picnic area

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is AED 454
AED 508 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Funnymoon Suite

Funnymoon Suite | Premium bedding, minibar, in-room safe, individually decorated

Funnymoon Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite X11

Suite X11 | Premium bedding, minibar, in-room safe, individually decorated

Suite X11

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private indoor spa tub
Air conditioning
Mini-fridge
LCD TV
  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

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AED 435 total
includes taxes & fees
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About the neighborhood

Map
Barna Village, Galway, Galway

What's nearby

  • Leisureland - 7 min drive - 5.6 km
  • Quay Street - 10 min drive - 7.4 km
  • Eyre Square - 11 min drive - 8.1 km
  • University Hospital Galway - 11 min drive - 7.6 km
  • University of Galway - 11 min drive - 8.4 km

Getting around

  • Galway Station - 16 min drive

Restaurants

  • ‪Harvest Cafe - ‬7 min drive
  • ‪Blackrock Cottage - ‬6 min drive
  • ‪Oslo - ‬8 min drive
  • ‪The Creamery - ‬8 min drive
  • ‪The Coffee House - ‬3 min walk

About this property

The Twelve Hotel

Upscale hotel located in Freeport
Consider a stay at The Twelve Hotel and take advantage of a terrace, shopping on site, and a coffee shop/cafe. Treat yourself to a massage, a body treatment, or a body wrap at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • English breakfast (surcharge), express check-out, and smoke-free premises
  • An elevator, a front-desk safe, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Highchairs, children's dinnerware, and children's books
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/tub combinations
  • LCD TVs with satellite channels and DVD players
  • Mini fridges, electric kettles, and daily housekeeping

Languages

Croatian, English, French, German, Hungarian, Irish, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 8:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • West Restaurant
  • The Pins Gastro Bar
  • Pizza Dozzina Artisanal
  • The Pins Bakery Shop

Things to do

  • Full-service spa
  • Motorized watercraft
  • Shopping

Family friendly

  • Children's books
  • Children's games
  • Children's dinnerware
  • DVD player
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Twelve Barna
Twelve Hotel Barna
The 12 Hotel
The Twelve Hotel Galway/Barna, Ireland
Twelve Hotel
Twelve Hotel Barna
The Twelve Hotel Galway/Barna
The Twelve Hotel Hotel
The Twelve Hotel Galway
The Twelve Hotel Hotel Galway

Frequently asked questions

How much is parking at The Twelve Hotel?

Self parking is free at this property.

What time is check-in at The Twelve Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Twelve Hotel?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is The Twelve Hotel located?

Located in Freeport, this spa hotel is within 2 mi (3 km) of Bearna Golf And Country Club, Silver Strand, and Galway Bay. Bearna Golf and Country Club and Galway Golf Club are also within 3 mi (5 km).

The Twelve Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 436 out of 640 reviews" "
Rating 8 - Good. 159 out of 640 reviews" "
Rating 6 - Okay. 28 out of 640 reviews" "
Rating 4 - Poor. 12 out of 640 reviews" "
Rating 2 - Terrible. 5 out of 640 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in was excellent with Bradley at the desk. Breakfast was very pleasant & fresh. The room was well appointed with a record player!
Stayed 2 nights in Oct 2024

10/10 Excellent

Marion, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful night and amazing meal at West. Fabulous stay in every way.
Stayed 1 night in Oct 2024

2/10 Terrible

Susan

Stayed 1 night in Oct 2024

10/10 Excellent

Adair, Neilburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in! Staff were amazing, the room was very comfortable and clean. The breakfast was fantastic also.
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Traveled with family
Liked: Amenities
ed this hotel. Nice rooms. Restaurants were very good. Staff very nice. Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Lea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast at this hotel. First class!
Stayed 2 nights in Sep 2024

8/10 Good

Jill, Vancouvet

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were clean and nicely appointed. The restaurant was very good. The breakfast was nice. The Staff were helpful. The only issue was they had beer keg exchange below our room in the wee hours of the morning that work is up.
Stayed 2 nights in Sep 2024

8/10 Good

Stephen, Austin

Liked: Cleanliness, staff & service
This is a very nice hotel, with very generous sized rooms and comfortable beds. It is a little bit dated. It did not have, for example, USB ports for charging your devices, and the shower was a little bit odd. Otherwise the amenities were very nice. The bar and restaurant were excellent. Both dinner and breakfast were very good. They were not cheap, but were decent value.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca Ann, sarasota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I travel quite a bit. This was a pleasant stay. The beds were very comfortable. There was plenty of room and the bathroom was top notch. Throw the amenities, seaweed bath, and it was all ver the top. Definitely recommend!!
Stayed 1 night in Aug 2024

8/10 Good

Erin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel lobby and bar were interesting and fun. Live music each night. The parking was easy and included. The rooms were musty with very little air flow even with the window open. The bathroom fan did not work to take humidity out after a shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a luxury hotel with great immunities
Stayed 1 night in Aug 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZERO for the Twelve
Checked-in to a tired-looking lobby. Bags and trolleys everywhere, unattended. Requested dinner at WEST - closed. Room had been "cleaned" but had human hairs still clearly visible on beds and blatant clumps of dirt and dust on head-board, chairs, floor, bathroom. Assured evening meal/room service would satisfy - when eventually returned from sightseeing - CLOSED! No food available, even on room service. Bathroom had minimal towel / accessory provision. Had reserved a massage from the Spa which had been "forgotten"... when called next morning to ask "Where was treatment or where should we go?" was met with absolute ignorance and no useful apology or excuse - just didn't bother to correctly note reservation.... Hotel staff (male receptionist and female massage therapist) had spent previous night banging in and out of doors by my room in loud conversation about using a shower and leaving a key somewhere later that night - complete lack of soundproofing meant that all their activities were very audible and kept residents from sleeping if nearby... Basically this was an absolute horror show. I had stayed at this hotel previously and was content to overlook certain shortcomings - but no more. Boutique hotel my foot... it is a tired little place that needs a good overhaul in principles of service and hygiene and standards of hotel facilities appropriate to prices charged. Shame on The Twelve.
Headboard covered in grime and congealed dust
Exaample of dust-covered furniture on arrival to room
Stayed 1 night in Aug 2024

10/10 Excellent

jemma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the easiest check-in and out, excellent service, great food and comfortable room! Loved it!
Stayed 1 night in Aug 2024

6/10 Okay

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had the family suite which had a nice large space. Everything was fine except that the varnish on the tables was very sticky. Felt like there was a film on the tables. There was dust in the coffee cups after taking out the pile of creamers. The fairy door was a quaint little extra and the gift cards for the kids to get a treat at the bakery was a special touch!
Stayed 1 night in Aug 2024

8/10 Good

Monish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presque twelves étoiles !
Hôtel spacieux et confortable avec personnel avenant et efficace. Délicieux petit déjeuner et excellent restaurant. Service impeccable. Seul petit bémol, le ménage serait à améliorer pour une note 5 étoiles…
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel is in a great spot, rooms are spacious and the food in the restaurant is always delicious!
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024