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Protea Hotel by Marriott Gaborone Masa Square

4.0 star property
Family-friendly hotel with free valet parking connected to the convention center in Gaborone

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Photo gallery for Protea Hotel by Marriott Gaborone Masa Square

Outdoor pool, pool umbrellas, sun loungers
Pool views, serves lunch, dinner, and brunch
Pool views, serves lunch, dinner, and brunch
Pool views, serves lunch, dinner, and brunch
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry
The current price is AED 460
AED 525 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Room, 1 Queen Bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, memory foam beds

Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Room, 1 King Bed with Sofa bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, memory foam beds

Room, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Room, 2 Twin Beds, Non Smoking, City View | Egyptian cotton sheets, premium bedding, memory foam beds

Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed, Non Smoking, City View

Apartment, 1 King Bed with Sofa bed, Non Smoking, City View | Egyptian cotton sheets, premium bedding, memory foam beds

Apartment, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Terrace/patio

Hilton Garden Inn Gaborone

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, (85)
The price is AED 393
AED 448 total
includes taxes & fees
6 Apr - 7 Apr
Hilton Garden Inn Gaborone

About the neighborhood

Map
Western Commercial Rd, Plot 54353, New CBD, Gaborone, 00000

What's nearby

  • Gaborone Government Enclave - 3 min drive - 2.9 km
  • Serondela Reserve - 5 min drive - 4.1 km
  • University of Botswana - 5 min drive - 4.6 km
  • Botswana National Stadium - 6 min drive - 4.9 km
  • Gaborone Game Reserve - 7 min drive - 6.3 km

Getting around

  • Gaborone (GBE-Sir Seretse Khama Intl.) - 20 min drive

Restaurants

  • ‪Sky View Lounge - ‬7 min walk
  • ‪Rasmatazz Bar - ‬19 min walk
  • ‪Nando's - ‬13 min walk
  • ‪Nando's - ‬4 min drive
  • ‪The Daily Grind - ‬4 min drive

About this property

Protea Hotel by Marriott Gaborone Masa Square

Upscale family-friendly hotel connected to the convention center
Take advantage of a free roundtrip airport shuttle, 2 poolside bars, and a rooftop terrace at Protea Hotel by Marriott Gaborone Masa Square. The on-site Mediterranean cuisine restaurant, Don Carlos, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Limo/town car service, RV/bus/truck parking, and express check-out
  • Express check-in, babysitting (surcharge), and wedding services
Room features
All 182 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, childcare services, and coffee/tea makers

Languages

Afrikaans, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • 24-hour room service

Restaurants on site

  • Don Carlos
  • Carlito's Cafe
  • Absolut and Elyx bars

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Lansmore
Lansmore Masa
Lansmore Masa Square
Lansmore Masa Square Gaborone
Lansmore Masa Square Hotel
Lansmore Masa Square Hotel Gaborone
Masa Square
Masa Square Hotel Gaborone
Masa Square Gaborone
Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Gaborone
Protea Hotel by Marriott Gaborone Masa Square Hotel Gaborone

Frequently asked questions

Does Protea Hotel by Marriott Gaborone Masa Square have a pool?

Yes, this property has an outdoor pool.

Is Protea Hotel by Marriott Gaborone Masa Square pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Protea Hotel by Marriott Gaborone Masa Square?

Self parking and valet parking are free at this property.

What time is check-in at Protea Hotel by Marriott Gaborone Masa Square?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Protea Hotel by Marriott Gaborone Masa Square?

Check-out is at 11 AM.

Does Protea Hotel by Marriott Gaborone Masa Square provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Protea Hotel by Marriott Gaborone Masa Square located?

This family-friendly Gaborone hotel is located in the business district, within a 15-minute walk of ISKCON Gaborone and Three Dikgosi Monument. National Museum and Gaborone Government Enclave are also within 2 mi (3 km).

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Protea Hotel by Marriott Gaborone Masa Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 145 out of 362 reviews
Rating 8 - Good. 151 out of 362 reviews
Rating 6 - Okay. 35 out of 362 reviews
Rating 4 - Poor. 18 out of 362 reviews
Rating 2 - Terrible. 13 out of 362 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Great check in and excellent staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient and friendly. Great room.
Stayed 2 nights in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the staff at this hotel. My AC wasn’t working in my first room on arrival, but they changed my room and gave me an upgraded room/suite. Things may not always go right, but they corrected it immediately. I look out for these little things. Thanks to the entire team here.
Stayed 3 nights in Dec 2024

4/10 Poor

Stella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and under disrepair. My shower head snapped off and sprayed my Afro with a gush of water. The restaurants are hot and it seems like they don’t have a solution for the heat! The facility has very loud parties. Obnoxiously loud events lasting until late
Stayed 4 nights in Nov 2024

8/10 Good

Umberto

Liked: Cleanliness, staff & service
Stayed there before. I like the hotel
Stayed 2 nights in May 2023

8/10 Good

Vikas

Liked: Cleanliness, staff & service
Good location
Stayed 11 nights in Jun 2023

10/10 Excellent

David E. G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and easy parking
Stayed 4 nights in Aug 2023

10/10 Excellent

Timtohy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yakobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !! Staff are cool And nice… very helpful. Also I would recommend ordering the T bone steak from room service!!!
Stayed 3 nights in Aug 2022

10/10 Excellent

Wazha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 2 nights in Jan 2023

8/10 Good

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities
Second time that I have stayed there. Price could be a little better
Stayed 3 nights in May 2023

6/10 Okay

Tobin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Stayed 4 nights in Jan 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great. One issue with the music played by the clubs. Too loud.
Stayed 4 nights in May 2024

8/10 Good

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was great , I was there for three days and on the second day the cleaner forgot to put towels in my room
Stayed 3 nights in Jun 2023

8/10 Good

Fitzroy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and breakfast. Did not like the carpet on the floor.
Stayed 3 nights in Jun 2023

8/10 Good

Yacine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent choice
all good, just hope Gym is soon open
Stayed 5 nights in Jul 2022

8/10 Good

Hooshang

Liked: Cleanliness, staff & service, room comfort
Hotel condition need to upgrade.
Stayed 4 nights in Apr 2023

6/10 Okay

Manojkumar

Liked: Staff & service
Negligence.
The rooms looks tired. The furniture in the room is worn out. Was informed to let the water run from the tap for 10 minutes before you can get hot water. What a waste of water. The one lift floor selection button was not functioning. I have stayed here a few times.
Stayed 2 nights in Jan 2024

6/10 Okay

Francis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Wow, reception, cleaning service
Phone in the room wasn't working properly. Cleaners forgot to clean the room and after calling reception about it, were very slow to respond Room cleaned on a different occasion and no towels on 2 occasions After staying for six days, was in a hurry for all these flaws to end
Stayed 5 nights in Jun 2022

4/10 Poor

Albert

Liked: Staff & service, room comfort
Disliked: Cleanliness
Three star at best
I had to change rooms three times because of poor maintenance, air conditioner not working, mirror broken, shower leaking, missing curtain letting light in etc. Floor was never wiped in a week. Soap and coffee not replenished unless I asked.
Stayed 4 nights in Oct 2022

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
This was my second time staying at Protea. It's a very clean and nice hotel. The rooms are very comfortable and quiet at night for some good rest. The only issue I had was with the breakfast. I told the staff person I would pay at checkout and within five minutes of me getting to my room she's calling me saying the system was down and if she could come and collect the payment at that time. I thought that was in poor taste because I still could've paid at checkout some four hours later. When I asked at the front desk if the systems were back up the person looked at me surprised and said oh yes, and I asked how long were they down, and she said oh just like an hour. I just don't believe that whole story. I think the lady at the breakfast area, wanted to get the payment thinking I would skip out on the bill, even though she asked me if I wanted to pay later. Anyway, I thought the whole thing was in poor taste, including waiting outside my room to make sure the payment went through. Overall it was a good one night stay.
Stayed 1 night in May 2024

10/10 Excellent

MARIO

Stayed 7 nights in Feb 2025

10/10 Excellent

P

Stayed 2 nights in Oct 2024

10/10 Excellent

Itayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024