I never slept there today hit the wrong select room tab ,, didn't know it was South, I thought it was North I called immediately to see if something could be done, I spoke to a clerk that made me a reservation on her in for Fredericksburg North, extremely helpful , spoke with Matthew from Expedia to take care of things on his end , extremely helpful I hope I'm saying his name correctly he has a unique name never heard of it an a beautiful accent extremely helpful an Romero extremely helpful everyone I named went above an beyond , however the manager never answered my call, I called 9 times an no attempt on that end.