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Mercure Hotel Kaiserhof Frankfurt City Center

4.0 star property
Central hotel connected to a rail/subway station in Innenstadt 1 with a fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Hotel Kaiserhof Frankfurt City Center

Exterior
Exterior
Lobby
Premium bedding, down comforters, minibar, in-room safe
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Laundry
The price is AED 296
AED 333 total
includes taxes & fees
18 Jan - 19 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Suite, 1 Double Bed

Privilege, Suite, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Privilege, Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2014
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Twin Room, Multiple Beds

Privilege, Twin Room, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Privilege, Twin Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Down duvet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

IntercityHotel Frankfurt Hauptbahnhof Süd

Pet friendly
Free WiFi
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1537)
The price is AED 282
AED 317 total
includes taxes & fees
1 Jan - 2 January 2025
IntercityHotel Frankfurt Hauptbahnhof Süd

About the neighborhood

Map
Kaiserstr. 62, Frankfurt, HE, 60329

What's nearby

  • Main Tower - 10 min walk
  • Frankfurt Christmas Market - 14 min walk
  • Alte Oper - 14 min walk
  • Römerberg - 14 min walk
  • Frankfurt Trade Fair - 15 min walk

Getting around

  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Central Station Tram Stop - 3 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • ‪Der Fette Bulle - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Mosel-Eck - ‬2 min walk
  • ‪Kakadu - ‬1 min walk
  • ‪eatDOORI - ‬1 min walk

About this property

Mercure Hotel Kaiserhof Frankfurt City Center

Upscale hotel near Frankfurt Christmas Market
Alte Oper and Römerberg are located near Mercure Hotel Kaiserhof Frankfurt City Center, which provides shopping on site, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, express check-in, and multilingual staff
  • A 24-hour front desk, a gift shop, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 106 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Free infant beds, tablet computers, and electric kettles

Languages

Arabic, English, Farsi, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 23 per person
  • 1 bar
  • Room service available

Restaurants on site

  • Executive Lounge

Things to do

  • Bicycle rentals
  • Fitness center
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (3229 square feet)
  • Meeting rooms - 8

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number DE277083211

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Kaiserhof Frankfurt City Center
Mercure Hotel Frankfurt City Center
Mercure Hotel Kaiserhof
Mercure Hotel Kaiserhof Frankfurt City Center
Mercure Kaiserhof
Mercure Kaiserhof Frankfurt City Center
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel
Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt
Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt

Frequently asked questions

Is Mercure Hotel Kaiserhof Frankfurt City Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Hotel Kaiserhof Frankfurt City Center?

Self parking is available for EUR 22 per day. Limited spots are available.

What time is check-in at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Kaiserhof Frankfurt City Center?

Check-out is at noon.

Where is Mercure Hotel Kaiserhof Frankfurt City Center located?

Located in Innenstadt 1, this hotel is within a 15-minute walk of Kaiserstrasse, Frankfurt Christmas Market, and Alte Oper. Römerberg and Frankfurt Trade Fair are also within 15 minutes. Central Station Tram Stop and Weserstraße-Münchener Straße Tram Stop are within a 5-minute walk.

Mercure Hotel Kaiserhof Frankfurt City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 323 out of 1001 reviews" "
Rating 8 - Good. 432 out of 1001 reviews" "
Rating 6 - Okay. 145 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stefo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and quality location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wendy, Sacramento

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walking distance from the HbF (main train station). My hotel room #310 was comfortable and clean and nicely decorated. It also had a refrigerator, water cooker, and a coffee pot (that I could not get to function). I also could not find the light switch for the desk lamp and the ceiling light - I tried all light switches, and they did not turn on. I also could not figure out how to use the wall mounted "do not disturb" light. The hotel overall seemed well cared for and clean and safe. I would gladly stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

FREDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpio, bien ubicado, habitaciones cómodas, staff atento! Y super precio comparado con hoteles de la zona. Lo recomiendo ampliamente
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The infused water was delicious!
Stayed 1 night in Oct 2024

4/10 Poor

michael

Stayed 1 night in Sep 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, pity about the riskiness surrounding it.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaeik

Stayed 7 nights in Sep 2024

8/10 Good

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel , but dangerous area
Stayed 2 nights in Aug 2024

8/10 Good

Wahid

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel is a 2-minute walk from the main train station, which is very convenient. There are plenty of food options within a few blocks. The staff are very nice. However, the room was smaller than it appeared in the pictures. I reserved a queen bed but received two twin mattresses, which were uncomfortable and fell apart quickly. The bedding and pillows were not comfortable either. Additionally, the area around the hotel is not ideal, with many people struggling with addiction sleeping on the streets nearby, which detracts from the overall experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located very close to the train station, this is a comfortable and quiet hotel with friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Damandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice place good facilities
Stayed 3 nights in Jul 2024

8/10 Good

simge

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bed was very comfortable. But there wasn’t any toothpaste and brush in the bathroom. You need to bring it with you. Room was very clean and the hotel was just next to the main train station. Perfect location. Very clean hotel. Pleasure with stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, spacious with good air conditioning. Staff was friendly and helpful. Very convenient to the train station and situated nicely for a pleasant walk along the river to Romer Platz and elsewhere. Looking forward to staying here again before flying home.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great and in perfect location near train station. The immediate area is a bit sketch but being able to stay near the station was a must. Room was quite nice for the price.
Stayed 1 night in Jul 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Jonathan Phillip Da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

PERVEZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
People were good. Got a very good service with a smile. Breakfast spread was good
Stayed 8 nights in Jun 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Easy walk from train Station
Stayed 2 nights in May 2024

10/10 Excellent

Hong Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk manager and staffs were very friendly. They always gave me what I wanted. I will stay there again.
Stayed 4 nights in May 2024

10/10 Excellent

Liliane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from the 7th floor and my family loved the breakfast. The staff was welcoming and helpful
Stayed 1 night in Apr 2024

8/10 Good

HUNG SENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Hong Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay in this hotel. All the staffs of the front desk were very helpful and extremely friendly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room 704 has bathtub so I can take hot bath everyday. The front desk clerks are extremely friendly. All of them are knowledgeable about how to use the computer to help hotel guests to check in their flights and get boarding pass from the computer.
Stayed 3 nights in Mar 2024

6/10 Okay

imtiaz

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024