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JW Marriott Hotel Frankfurt

Family-friendly Frankfurt hotel connected to a shopping center, steps from MyZeil

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Photo gallery for JW Marriott Hotel Frankfurt

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
View from property
55-inch LED TV with digital channels, TV, iPod dock
Reception
In the heart of Frankfurt, JW Marriott Hotel Frankfurt offers a warm retreat with an indoor pool and garden. Treat yourself to Middle Eastern cuisine at one of two on-site restaurants, unwind in the sauna or by the fireplace in the lobby, and enjoy convenient amenities like dry cleaning/laundry services. Guests rave about friendly staff near shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Free WiFi
  • Air conditioning
The current price is AED 674
AED 736 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Panoramic Suite, 1 King Bed, Non Smoking

Panoramic Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking

Grand Suite, 1 King Bed, Non Smoking | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Grand Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Non Smoking

Panoramic Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Panoramic Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Corner

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

The Westin Grand Frankfurt

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (200)
The price is AED 539
AED 592 total
includes taxes & fees
22 Feb - 23 Feb
The Westin Grand Frankfurt

About the neighborhood

Map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313

What's nearby

  • MyZeil - 1 min walk
  • Römerberg - 9 min walk
  • Alte Oper - 9 min walk
  • Frankfurt Christmas Market - 9 min walk
  • Frankfurt Trade Fair - 4 min drive

Getting around

  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 27 min drive

Restaurants

  • ‪ALEX Frankfurt MyZeil - ‬6 min walk
  • ‪Buena Vista - ‬2 min walk
  • ‪Weidenhof - ‬6 min walk
  • ‪Maruyasu Sushi Restaurant - ‬4 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

JW Marriott Hotel Frankfurt

Eco-certified family-friendly hotel near MyZeil
Located close to Frankfurt Christmas Market and Römerberg, JW Marriott Hotel Frankfurt provides a shopping mall on site, a garden, and a library. For some rest and relaxation, visit the sauna. Be sure to enjoy Middle Eastern cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • A porter/bellhop, tour/ticket assistance, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 218 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Highchairs, art supplies, and childcare services
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch LED TVs with streaming services and premium channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Covered self parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–12:30 PM on weekends: EUR 48 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • HERITAGE Frankfurt PopUp
  • El Rayyan
  • Ember Bar & Lounge

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping mall
  • Shopping

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Highchair
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3918 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 55-inch LED TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 7 2025 to March 21 2025 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or health club

Property is also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Does JW Marriott Hotel Frankfurt have a pool?

Yes, this property has an indoor pool.

Is JW Marriott Hotel Frankfurt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per stay. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.

How much is parking at JW Marriott Hotel Frankfurt?

Self parking is available for EUR 45 per night.

What time is check-in at JW Marriott Hotel Frankfurt?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at JW Marriott Hotel Frankfurt?

Check-out is at noon.

Does JW Marriott Hotel Frankfurt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 160 per vehicle applies.

Where is JW Marriott Hotel Frankfurt located?

This family-friendly Frankfurt hotel is located on the boardwalk/promenade, within a 10-minute walk of MyZeil, Römerberg, and Alte Oper. Frankfurt Christmas Market and Frankfurt Zoo are also within 1 mi (2 km). Frankfurt (M) Hauptwache Station is only a 2-minute walk and Eschenheimer Tor Station is 3 minutes.

JW Marriott Hotel Frankfurt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 759 out of 1000 reviews
Rating 8 - Good. 151 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Naida

Traveled with family
service. ***** 5.0 Highly recommended!! Room was comfortable and immaculate. Customer service was friendly and helpful. Would definitely recommend to others. Will definitely stay there again. Price and good service will bring me back. • Yes, I recommend this property Staff and Service *****
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place close to Christmas Market
Stayed 1 night in Dec 2024

2/10 Terrible

Jean

Stayed 1 night in Dec 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Nov 2024

10/10 Excellent

Mahesh

Stayed 4 nights in Nov 2024

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place. new.
Stayed 1 night in Dec 2024

2/10 Terrible

Alejandro

Traveled with family and small children, Business traveler
Disliked: Staff & service
I was badly treaten because I reserve through EXPEDIA even being an ELITE JW member. Personnel enter my room while I was in TWO TIMES IN TWO DAYS one during the evening and another about 9 PM while we were at bed. EXPEDIA should NOT OFFER JW SERVICES ANYMORE because people are badly treated just FOR USE EXPEDIA
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

JIEUN

Stayed 2 nights in Oct 2024

10/10 Excellent

KAI

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good but needs a little TLC.
Overall good, room was a little tatty though for such a higher end hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were excellent they went above and beyond
Stayed 3 nights in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 3 nights in Oct 2024

10/10 Excellent

Celia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Oct 2024

4/10 Poor

Alden

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water in the hotel for the 3 days we weee there and they kept telling us things that we’re not true about its return. We switched rooms and eventually moved to the Hilton instead.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service
Excellent location. Excellent breakfast. Generally good service by staff. However, the 3rd set of amenities (e.g. a 3rd pair of slippers, a 3rd cup, a 3rd water glass in the bathroom, etc.) are lacking from the room although the reservation (with extra guest fee being paid for) clearly stated that 3 persons are staying in the room. Most importantly, it is strange that the bathroom and the bedroom are only separated by a louvred door. Therefore, when a person switches on the lights in the bathroom, the bedroom will also be illuminated and other persons in the bedroom will be waken up as a result. This design is really inconvenient and uncomfortable.
Stayed 1 night in Sep 2024

8/10 Good

Siu Tjing Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too busy at check-in. Too busy at the bar where we were trying to order food. The bar asked for our room number so we thought the bill would be charged to the room. But turns out we were asked to pay at the bar. What was the point of giving them our room number? One room had chocolate bars on the table. Ours did not have. It is ok not to have choc but what was with the inconsistency, and ours was the upgraded room. The staff also did not give us Expedia vouchers when we checked in. We thought since they did not give, then we show the reservation to the bar. Told to get a voucher from reception. Queued again for the voucher not excellent experience for late night arrival.
Stayed 2 nights in Sep 2024

8/10 Good

Woo Hyun, Glendale

Traveled with family
Liked: Cleanliness, staff & service, amenities
I didn’t receive VIP benefit but almost was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Special offer for expedia customer, amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nathan, Warwick

Stayed 1 night in Aug 2024