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Hotel Scala Frankfurt City

3.0 star property
Hotel with a 24-hour front desk, a short walk to MyZeil

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Scala Frankfurt City

Exterior
Comfort Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk
Exterior
Restaurant
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi
The price is AED 177
AED 205 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Economy Single Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Standard Double Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room | Hypo-allergenic bedding, minibar, individually furnished, desk

Business Double or Twin Room

Highlights

Soundproofed
Individually furnished
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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Pet friendly
Free WiFi
Air conditioning
Breakfast available
8.0 out of 10, Very Good, (608)
The price is AED 177
AED 205 total
includes taxes & fees
26 Dec - 27 Dec
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About the neighborhood

Map
Schaefergasse 31, Frankfurt, HE, 60313

What's nearby

  • MyZeil - 5 min walk - 0.5 km
  • Römerberg - 10 min walk - 0.9 km
  • Frankfurt Christmas Market - 11 min walk - 1.0 km
  • Alte Oper - 13 min walk - 1.1 km
  • Main Tower - 16 min walk - 1.4 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Dim Sum Haus - ‬1 min walk
  • ‪Koh Samui - ‬1 min walk
  • ‪Iwase - ‬1 min walk
  • ‪Zeil Kebap - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk

About this property

Hotel Scala Frankfurt City

Hotel near MyZeil
Close to Frankfurt Christmas Market and Römerberg, Hotel Scala Frankfurt City provides a hair salon, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), multilingual staff, and coffee/tea in the lobby
  • Free newspapers, ATM/banking services, and tour/ticket assistance
  • Concierge services, luggage storage, and a computer station
  • Guest reviews speak highly of the first-rate property condition
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi and offices, in addition to sound-insulated walls and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 328 ft (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 14 per person
  • Coffee/tea in common area(s)

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Office
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Is Hotel Scala Frankfurt City pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Hotel Scala Frankfurt City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Scala Frankfurt City?

Check-out is at 11:00 AM.

Where is Hotel Scala Frankfurt City located?

Located in Innenstadt 1, this hotel is within a 15-minute walk of MyZeil, Römerberg, and Frankfurt Christmas Market. Frankfurt Trade Fair is 1.7 mi (2.8 km) away. Hessendenkmal Tram Stop and Konstablerwache Station are within a 5-minute walk.

Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 146 out of 549 reviews" "
Rating 8 - Good. 254 out of 549 reviews" "
Rating 6 - Okay. 101 out of 549 reviews" "
Rating 4 - Poor. 34 out of 549 reviews" "
Rating 2 - Terrible. 14 out of 549 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jared

Disliked: Cleanliness, staff & service
Small. Great location. Staff not the friendliest
Stayed 2 nights in Dec 2024

8/10 Good

M Sue

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Average hotel. Carpet in the room had big stains. The location was good.
Stayed 1 night in Dec 2024

8/10 Good

Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central
Stayed 5 nights in Nov 2024

10/10 Excellent

joy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lumpy bed, everything else, wonderful!
Stayed 1 night in Nov 2024

2/10 Terrible

Dev

Stayed 1 night in Oct 2024

8/10 Good

omar, Surfside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room very small but it had balcony with a nice view. I had to request the heat to be turned on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance and parking across the street
Stayed 1 night in Sep 2024

4/10 Poor

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty old room. Very noisy area.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN FREDERICK, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near train, shops and restaurants.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Property was a good location but noisy due to builders next door starting at 7.30 in the mornings. Room was a bit small for a couple with 2 suitcases.
Stayed 4 nights in Aug 2024

8/10 Good

Samira

Traveled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2024

8/10 Good

Gabriela, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2024

4/10 Poor

DAVE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
Stayed 5 nights in Jun 2024

10/10 Excellent

Frensis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You've got to try the breakfast, The best we ever had in Germany!!!
Stayed 4 nights in Jun 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service
I would recommend this hotel to anyone taking a short trip to Frankfurt! It is attached to a movie theater which is both cool and loud at times. There was very loud construction and a school nearby that made for quite a bit of noise during the day. Outside of that, the front desk was very accommodating, the breakfast was wonderful, and the area was very walkable. They have good wifi and can make accommodations for food allergies. No laundry service.
Stayed 2 nights in Jun 2024

8/10 Good

Sylvia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Sibel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.
Stayed 5 nights in Jun 2024

4/10 Poor

Alicia

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The location was great. Beds are tiny. No air conditioner or fans. My passport went missing from the room while we were out for the day and the staff didnt seem to care. Very noisy street and hotel does not look anything like the picture's online.
Stayed 2 nights in Jun 2024

10/10 Excellent

il

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jefferson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience in Frankfurt
Quite comfortable for a pair of twin beds. Well worth the price. Not a room you’d want to sit in all day, but great for having a convenient place to sleep. Perfectly located for our purposes. One block from U an S bahn, and easy walking distance to all old town sires
Stayed 7 nights in Mar 2024

4/10 Poor

masoud

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Customer service and cleanliness, front desk just rude.
Stayed 1 night in Mar 2024

10/10 Excellent

Aime, Fort worth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had asked for help finding church service times. The front desk personnel spoke great English but told me to research it. Not realizing everything is in German so I can’t read the website information. I overheard her saying the same to other guests asking for help with the reservations… do it on the website. Didn’t come across as willing to help.
Stayed 2 nights in Feb 2024