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Hotel Am Zoo

3.0 star property
Pet-friendly hotel connected to a shopping center in Ostend with a bar

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Photo gallery for Hotel Am Zoo

Comfort Single Room | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Exterior
Suite | Living room | 32-inch flat-screen TV with satellite channels, TV
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Parking available
  • Laundry
  • Housekeeping
The current price is AED 164
AED 191 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony

Double Room, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Double Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
Desk
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

Highlights

Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is AED 162
AED 189 total
includes taxes & fees
23 Feb - 24 Feb
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About the neighborhood

Map
Alfred-Brehm-Platz 6, Frankfurt, Hessen, 60316

What's nearby

  • MyZeil - 14 min walk
  • Frankfurt Cathedral - 16 min walk
  • Römerberg - 17 min walk
  • Frankfurt Christmas Market - 18 min walk
  • Alte Oper - 5 min drive

Getting around

  • Zoo U-Bahn - 1 min walk
  • Konstablerwache Station - 10 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Four Corners Irish Pub - ‬5 min walk
  • ‪Maingold - ‬4 min walk
  • ‪Pizzeria Sardinien - ‬3 min walk
  • ‪Thai Restaurant Bangkok - ‬4 min walk
  • ‪Pirosmani - ‬6 min walk

About this property

Hotel Am Zoo

Hotel near MyZeil
Located close to Römerberg and Frankfurt Christmas Market, Hotel Am Zoo provides a terrace, laundry facilities, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and ATM/banking services
  • Tour/ticket assistance, free newspapers, and luggage storage
  • A vending machine, an elevator, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 70 rooms offer comforts such as laptop-friendly workspaces and separate sitting areas, in addition to perks like free WiFi and safes.
More amenities include:
  • Showers, hair dryers, and shampoo
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and highchairs

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 12 per person
  • 1 bar

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Am Zoo Frankfurt
Hotel Am Zoo
Am Zoo Frankfurt
Am Zoo
Hotel Am Zoo Hotel
Hotel Am Zoo Frankfurt
Hotel Am Zoo Hotel Frankfurt

Frequently asked questions

Is Hotel Am Zoo pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Am Zoo?

Self parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Am Zoo?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Am Zoo?

Check-out is at 11:00 AM.

Where is Hotel Am Zoo located?

Located in Ostend, this hotel is within a 15-minute walk of Frankfurt Zoo and MyZeil. Römerberg and Frankfurt Christmas Market are also within 1 mi (2 km). Zoo U-Bahn and Zoo Tram Stop are within a 2-minute walk.

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Hotel Am Zoo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 155 reviews
Rating 8 - Good. 56 out of 155 reviews
Rating 6 - Okay. 34 out of 155 reviews
Rating 4 - Poor. 12 out of 155 reviews
Rating 2 - Terrible. 3 out of 155 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Basic accommodations, small rooms. U-Bahn and tram right outside in the plaza, very convenient. Many restaurants and cafes within a couple of blocks. Rewe up the street for groceries.
Stayed 5 nights in Dec 2024

6/10 Okay

Erskine Garry

Liked: Cleanliness, staff & service
It was good
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The hotel is a little tired, but it is clean and staff are helpful.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, minimalist accomodations. Easy to find (near Zoo)
Stayed 3 nights in Jul 2024

10/10 Excellent

Maud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient, only 15min walking from the city center. The room was super clean and the staff very friendly.
Stayed 2 nights in May 2024

6/10 Okay

Pinhas

Room was to small and overpriced during my stay because of the conference in Frankfurt
Stayed 1 night in Nov 2024

6/10 Okay

stephanie

Liked: Cleanliness
Bed to hard, pillow like straw, no window closures, shower only handheld in too small area, ok for 1-2 nites but I canceled my next trip for 10 nites
Stayed 3 nights in Nov 2024

10/10 Excellent

Gesine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only very bad was ,I paid 3nights ,by my own mistake .but ,even this one day I had about 4 contacts with the room service . I was not able to explain the Situation . Best of all, the Lady of the reception wanted me to come down ,maybe for more and more explanation ....but ,I love this place . Think I will visit again
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, perfect for a family wishing to visit the zoo and Frankfurt in general, Pizza Hut near by, one stop from the city centre on the U Bahn
Stayed 3 nights in Apr 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service
Schönes Hotel, nettes Personal
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Ideal location to access the messefrankfurt by train. Very 80’s vibe but clean. Price rather stiff for the facilities but automechanika….
Stayed 5 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is great, but it’s an unexpensive hotel. You get what you pay for.
Stayed 11 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room perfect for a single traveler, room was clean and in good condition. Tram line passes right by that goes to the city center, very convenient.

10/10 Excellent

Kerrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Quite, comfortable and clean. Would definitely stay here again!
Stayed 1 night in Jun 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
The hotel was very conveniently located as far as walking the city. Desk staff was very accommodating, as our check in was 3 pm but our flight arrived at 7:45 am, and they let us store our luggage until check-in. They even offered check in as early as 1 pm. Desk staff also offered recommendations of things to do in the period of time between arrival and check in. The hotel is not fancy, but very comfortable, safe, and provided all amenities we needed. The only negative is that I booked the hotel specifically because of having an on-site restaurant/bar, but the restaurant/bar was closed during our visit.
Stayed 1 night in Sep 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Great area, old but acceptable hotel but no ac. Great breakfast and front desk was very helpful.
Stayed 2 nights in Jun 2022

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price!
Nice hotel at an great location! Friendly dude at the reception and the parking felt safe and easy to reach. Great value for money!
Stayed 2 nights in Jul 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Highly recommend this hotel. For the price, comfort, and cleanliness, you can NOT go wrong!! It is in a great location with restaurants nearby. The main shopping area for Frankfurt is only a short 10-minute walk. The zoo is across the street.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel am Zoo
Very good
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles Top
Very friendly, room was beautiful. Absolutely no complaints. Would definitely book again. We had a wonderful stay
Stayed 1 night in Apr 2023

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Amenities
Property is older but nice and clean. No ac but breakfast was great.
Stayed 2 nights in Jul 2022

4/10 Poor

Oleg

Disliked: Staff & service, amenities, property conditions & facilities
Elevator not working, lumpy bed, hairs in shower.
Stayed 1 night in May 2024

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Feb 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel could do with some fresh furnishings and paints and such. But it’s clean, safe, perfectly located and (at leat for my stay) extremely cheap. Value for money a 10. Just don’t expect a luxury suite.
Stayed 1 night in Aug 2023

8/10 Good

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Tollen service !
Stayed 1 night in Jun 2023