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Hey Lou Hotel Frankfurt Airport

Pet-friendly hotel with free airport shuttle connected to the airport in Kelsterbach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Dinner served, Regional cuisine, garden views
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Standard Single Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Dinner served, Regional cuisine, garden views

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
The price is AED 284
AED 313 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Twin Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Business Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Standard Single Room, 1 Twin Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Business Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property
Platzhirsch Living Hotel
Free airport shuttle
Pet friendly
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (221)
The price is AED 290
AED 314 total
includes taxes & fees
24 Nov - 25 Nov
Platzhirsch Living Hotel

About the neighborhood

Map
Isarstrasse 2, Kelsterbach, HE, 65451

What's nearby

  • The Squaire - 8 min drive - 9.8 km
  • Gateway Gardens - 10 min drive - 14.6 km
  • Deutsche Bank Park - 13 min drive - 18.5 km
  • Jahrhunderthalle - 14 min drive - 21.0 km
  • Frankfurt Trade Fair - 16 min drive - 23.4 km

Getting around

  • Kelsterbach S-Bahn - 6 min drive
  • Frankfurt am Main Flughafen Regional Station - 8 min drive
  • Frankfurt Airport (FRA) - 9 min drive

Restaurants

  • ‪Congresium Conference&Event Center - ‬8 min walk
  • ‪Uferbar - ‬18 min drive
  • ‪WasserCraftWerk - ‬1 min walk
  • ‪NH Frankfurt Airport West - ‬5 min drive
  • ‪Schützenhaus - ‬5 min drive

About this property

Hey Lou Hotel Frankfurt Airport

Hotel near The Squaire
Located close to Jahrhunderthalle, Hey Lou Hotel Frankfurt Airport provides a free roundtrip airport shuttle, a terrace, and a garden. The on-site Regional cuisine restaurant, Craft-Beer-Brewery, features al fresco dining and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A bicycle cleaning area, 4 meeting rooms, and an elevator
  • Wedding services, multilingual staff, and luggage storage
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 234 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6:00 AM - 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 22.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Craft-Beer-Brewery
  • Brauhaus

Things to do

  • Bicycle tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1421 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille signage
  • Elevator
  • Elevator door width (inches): 2
  • Handrails in stairways
  • Stairway handrail height (inches): 1
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 2
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19.95 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.21 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.95 per person
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Frequently asked questions

Is Hey Lou Hotel Frankfurt Airport pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 19.95 per pet, per night. Service animals are exempt from fees.

How much is parking at Hey Lou Hotel Frankfurt Airport?

Self parking is available for EUR 15.00 per day.

What time is check-in at Hey Lou Hotel Frankfurt Airport?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hey Lou Hotel Frankfurt Airport?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hey Lou Hotel Frankfurt Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–10:30 PM on request.

Where is Hey Lou Hotel Frankfurt Airport located?

Situated near the airport, this hotel is 6.1 mi (9.8 km) from The Squaire and 11.5 mi (18.5 km) from Deutsche Bank Park. Financial District and Jahrhunderthalle are also within 16 mi (25 km). Eddersheim S-Bahn is 25 minutes by foot.

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 300 out of 699 reviews" "
Rating 8 - Good. 246 out of 699 reviews" "
Rating 6 - Okay. 90 out of 699 reviews" "
Rating 4 - Poor. 40 out of 699 reviews" "
Rating 2 - Terrible. 23 out of 699 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful. I found really useful that they had adaptors available as I didn't have one, so I was able to charge my phone. I would have preferred if the hotel had shampoo and conditioner, instead of just one gel for body and hair. Maybe putting charging points in the room would be helpful as everyone needs to charge their phones and there were not that many adaptors available.
Stayed 1 night in Nov 2024

10/10 Excellent

edward

Stayed 3 nights in Oct 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Good water pressure. Very nice bed
Stayed 1 night in Nov 2024

2/10 Terrible

Orr

Disliked: Cleanliness, staff & service, property conditions & facilities
No service
Stayed 1 night in Oct 2024

10/10 Excellent

Yassin

Very convenient, location wise
Stayed 1 night in Oct 2024

8/10 Good

Anna

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
2 adults, 1 child. No extra pillow or blanket for my child. Otherwise, it was a good stopping point near the airport before more traveling
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Stayed 2 nights in Sep 2024

8/10 Good

Tim, Sammamish

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and property are nice…but be sure to check the property website for airport shuttle hours - we had to take a $35 taxi because they dont operate all hours. Also beware that property does not respond to expedia platform messages nor do they answer the telephone at night, not for me and not for expedia customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dina

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
This property was on an industrial zone, and we didn't see any restaurants or shopping center within walking distance.
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Electronic check in didn’t allow early checkin before 3pm (ie 2:55pm without penalty. Bargelocks behind hotel was cool to watch.
Stayed 1 night in Oct 2024

8/10 Good

Robert, New Port Richey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service
The automated check- in is slow and cumbersome, I prefer a live person at check in. One lone employee to deal with all these people, understaffed here. Then our room and the substitute had a non functioning TV. Third room has a very foul odoured bathroom. Gross. However Andrew was excellent in helping us, he was kind and polite. Great employee ! Hotel Shuttle has no service for 5.5 hours midday. Terrible.!
Stayed 1 night in Oct 2024

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Limited dining and transportation
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy, Webster Groves

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a self check-in process but very easy to complete. The staff were pleasant and helpful. The restaurant/bar was great with a very nice atmosphere. It was a last minute hotel find and we were a little wary as we were not familiar with the brand however, we were extremely happy with Hey Lou!
Stayed 1 night in Sep 2024

4/10 Poor

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long check in at self serve kiosk despite already doing online checkin ahead. Bed too firm. Room hot. No A/C. Staff in restaurants very nice and efficient. Long way from airport. Overall I would not recommend.
Stayed 1 night in Sep 2024

4/10 Poor

Christine

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The technology used for check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
The property is removed alittle bit from the airport and the hotel shuttle operates on a limited schedule, which is inconvenient for the weary traveller. However, the staff was very nice and helpful. The room was superb.
Stayed 1 night in Sep 2024

10/10 Excellent

Philip, Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a bit of industrial area; however there it is beside the river which has a beautiful walkway.
Stayed 1 night in Sep 2024

8/10 Good

Joe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants within walking distance.. but the hotel serves an outstanding breakfast selection.. great value for the money !!!
Stayed 1 night in Jul 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel shuttle only runs once per hour until 10AM and again it arrives at 4:20PM at the airport. That's not listed on the website so we waited 3-1/2 hours for the shuttle. With traffic it's about 25 minutes. In the morning we took the 7:30AM departure shuttle which is a huge bus and the ride was about 15 minutes away without traffic. The saving grace for the location is the walkway along the river behind the hotel and the bridge that crosses over to a small town. In town near the bridge is a wonderful German beer garden restaurant with excellent food/prices. There is also a Tandori restaurant a few minutes further walk. The prices are much better and great variety than the restaurant at the hotel. The hotel is clean and comfortable, and staff very nice. The walls seem to be thin as we could hear noise from above. I would stay here again knowing the shuttle schedule, however, if you arrive during the afternoon plan on taking Uber or a taxi to avoid the wait.
Stayed 1 night in Sep 2024

10/10 Excellent

Russell

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shatwauriya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the Frankfurt Airport and offered shuttle service to the airport.
Stayed 1 night in Aug 2024

6/10 Okay

Christie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front office staff seems lack of training in service industry, not familiar with the process and not as friendly as expected. It is ok for an over night experience.
Stayed 1 night in Jun 2024