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"Amazing hotel - very friendly, cosy, and lovely staff. Only criticism is bathroom door in ensuite is glass with a bit of frosting... Brits may feel a touch awkward. But frankly it's so magical, youve just got to go"

"This is a gem in the Pyrenees mountains…we were pleasantly surprised based on the price of the hotel at how beautiful and well cared for everything was. The service was also better than many places in Slain we had traveled."

"Lady at the desk was very friendly and helpful. Dinner was very good. The room was very cold. Person working during breakfast was visiting with another person instead asking what we would like for breakfast. My husband actually had to go up to him with the coffee pot to get more coffee."

"Hotel location and quality of hotel was great! There was secure parking underneath. Food was lovely, but a lot of the choices were basic and with oven chips. Staff were very helpful and chatty. The area had lots of Walnut trees!"

"We have stayed here several times as it is a perfect dog friendly hotel. We pay for a room with a patio which is great for the dogs. The area is ideal for walkers and the scenery is spectacular. The town of Torla is unique with beautiful buildings, well worth exploring."

"It's in a modern urbanisation with no public amenities. But facilities are excellent. "

"We have been surprised by the poor level of service of this hotel. It's rated 4 stars we paid more than 160 euros by night but they were several issues. The restaurant was quite often complete, we were not informed in advance. We made the queue to be then informed that it was complete. Hopefully for the breakfasts we took it during the booking. Nevertheless , we had to wait minimum 30 minutes to get in. The servers were overwhelmed. Inside a lot of products were not renewed. We already waited 45 minutes for the check in on day 1. We went to the spas to get a massage for 1h30. The music was not functioning (system broken and no maintenance). We can hear the voice of the men on charge of the swimming pool welcoming all people from the hotel. Not a place to relax. The massage in itself was not pro. For a cost of almost 90 euros by person, and we took two (for the couple, one after the other), it's way to expensive for such poor quality. The tv was broken, internet too and hot water during one morning.everything was fixed after an alert at the reception desk despite internet failure. Some good things though: great place and view on the mountains, big beds very comforting, nice hotel infrastructure,good chef cooling eggs in the kitchen for breakfast."

"La zona muy bonita y con vistas espectaculares. Rubén nos ha atendido muy amablemente y nos ha aconsejado lugares que visitar. Muy agradecidos."

"Great hotel and the lady at the front desk was wonderful and very helpful."