4/10 Poor
Julanna B.
27 July 2017
Not as advertised
Home is nicely equipped and in a nice location. The large inflatables pictured are not there nor were we informed of the change. It is advertised to have a whirlpool/hot tub. Not true. No hot tub at all. Whirlpool is built into the pool but the jets have no pressure. Owner said jets were turned down to be comfortable for all guests. Poolman said there is a problem the owner won't fix and if the jets are turned up the pool will drain.
Guests are not in control of the house thermostat. Owner dictates settings from half way around the world and tells guests what is comfortable. Claims it was our fault because of doors being opened during the day but that is no excuse as to why the nights were miserable. I feel we should have been given a partical refund for not having a whirlpool/hot tub. My family always rents homes for vacation with hot tubs and assumed we would have that luxury to enjoy this time but no such luck. We have never had problems with any other rentals in over 10 years. Glad we are happy people and made the best of it but I cant reccommend renting this property.
Julanna B.
Stayed 7 nights in Jun 2017