6/10 Okay
Lorraine W.
10 January 2025
Beautiful property but needed some attention
Our family stayed for one night prior to boarding a cruise. The check in process and host were fine. The issues we experienced were an inoperable sofa bed, which caused one of my nieces to have to sleep in the recliner and the other just laid on the couch. The bathroom closest to the Maater bedroom was dirty. When I lifted the handheld wand off the wsll, the entire fixture came out shooting water straight across the shower. I was able to turn off the water quickly to minimize water damage but clearly that fixture had been broken for sometime. There was nothing to hold it in place…not a screw, bolt or even grout. Needless to say, having eight people use one bathroom and two people basically sleeping sitting up wasn’t what we expected. Use the insurance policy we were required to purchase to get those issues resolved.
Lorraine W.
Stayed 1 night in Jan 2025