Office gal was weird. Confirmed 2 beds, Sent me to a room that had the door open and sheets off, when I walked in to inform her the guests in front of me had the same thing happen to them. She then asked 1 bed or 2? I was like… Really? Bizarre. It was nice and clean. It was really cold, we set the heater and went to dinner, came back 2hrs later, still cold. Called the front and said the heater isn’t working, do you have extra comforters? (The bedspread was thin with a thin flannel blanket. She said no. So I asked about a portable heater, she said someone else is using it, she will call me. 40min later she knocks on the door and brings a stinky(like cigarette smoke) heater to at barely worked.