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"This is a nice hotel that is a 5 minute walk to the old city. We paid extra for a room with a kitchenette which was convenient for keeping our breakfast things, making coffee and keeping our beers cold. There is a grocery store on the same road as the hotel, on the way to the old city. There is also free parking in a lot 2 blocks behind the hotel. It backs onto the castle grounds. There are two decent restaurants near the side entrance to the Cathedral and several more behind the Cathedral that have tables outside in a big sunny plaza. The staff at the hotel were really nice and helpful."

"Good place to stay. Needs renewal."

"Amazing and beautiful hotel. I would love to go back. "

"We have stayed here several times as it is a perfect dog friendly hotel. We pay for a room with a patio which is great for the dogs. The area is ideal for walkers and the scenery is spectacular. The town of Torla is unique with beautiful buildings, well worth exploring."

"Nice small property, very friendly staff, "

"It's in a modern urbanisation with no public amenities. But facilities are excellent. "

"Great, clean and functional accommodation. Especially liked the outdoor pool & the fact you are right in the centre of the town."

"We have been surprised by the poor level of service of this hotel. It's rated 4 stars we paid more than 160 euros by night but they were several issues. The restaurant was quite often complete, we were not informed in advance. We made the queue to be then informed that it was complete. Hopefully for the breakfasts we took it during the booking. Nevertheless , we had to wait minimum 30 minutes to get in. The servers were overwhelmed. Inside a lot of products were not renewed. We already waited 45 minutes for the check in on day 1. We went to the spas to get a massage for 1h30. The music was not functioning (system broken and no maintenance). We can hear the voice of the men on charge of the swimming pool welcoming all people from the hotel. Not a place to relax. The massage in itself was not pro. For a cost of almost 90 euros by person, and we took two (for the couple, one after the other), it's way to expensive for such poor quality. The tv was broken, internet too and hot water during one morning.everything was fixed after an alert at the reception desk despite internet failure. Some good things though: great place and view on the mountains, big beds very comforting, nice hotel infrastructure,good chef cooling eggs in the kitchen for breakfast."

"Lovely property in ideal location to explore Ossau Valley. Ideal size for ourselves and our dog. Really friendly and helpful hosts. Good value and would use again."