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Hotel Santana

3.0 star property
Beach hotel with outdoor pool

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Photo gallery for Hotel Santana

Terrace/patio
Restaurant
Standard Double Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets
Outdoor pool
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
The current price is AED 322
AED 392 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 2 Twin Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 3 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 5
  • 3 Twin Beds

About the neighborhood

Map
Calle 30 de Junio, Flores, Peten

What's nearby

  • Flores Dock - 1 min walk - 0.1 km
  • Church of Our Lady of the Remedies - 5 min walk - 0.5 km
  • Las Guacamayas Biological Station - 6 min walk - 0.5 km
  • Maya Mall - 9 min walk - 0.8 km
  • Central Park - 12 min walk - 1.1 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬1 min walk
  • ‪Raices Del Lago - ‬34 min drive
  • ‪Ristoranto Terrazzo - ‬4 min walk
  • ‪Pollo Campero - ‬9 min walk

About this property

Hotel Santana

Property highlights
Take advantage of a terrace, a coffee shop/cafe, and laundry facilities at Hotel Santana. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
  • Concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Santana feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

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Ramada Tikal Isla De Flores Hotel

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 523 reviews
The price is AED 322
AED 392 total
includes taxes & fees
13 May - 14 May
Ramada Tikal Isla De Flores Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Does Hotel Santana have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santana?

This hotel doesn't offer parking.

What time is check-in at Hotel Santana?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santana?

Check-out is at 1 PM.

Where is Hotel Santana located?

Situated in Flores, this beach hotel is within a 10-minute walk of Flores Dock, Church of Our Lady of the Remedies, and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 10 minutes.

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Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 118 reviews
Rating 8 - Good. 36 out of 118 reviews
Rating 6 - Okay. 12 out of 118 reviews
Rating 4 - Poor. 5 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while we explore Tikal.
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Great Bar
Stayed 2 nights in Feb 2025

8/10 Good

Evelyn

Nice dining area on lakeside patio. Breakfast included in price of hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
Great location for walkability to everything in Flores. Staff were very friendly and the included breakfast was excellent! Room was in decent condition, loved the hammock overlooking the lake on the balcony, but the room lacked a black out curtain and the bed sheets were thin. They arranged transport for us from the airport and back and that was great. LOTS of noise from the disco across the street, the boats playing music, and just general noise within the hotel and from the street. If you need quiet, would not recommend, but otherwise this was a good place to stay in Flores.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite.
Stayed 1 night in Nov 2024

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel facilities were good, the staff excellent and the staff friendly. However if you want a good night sleep DO NOT stay at this hotel. There is a disco tech right across the street that provides more decibels of noise to 1AM than one can endure.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and that it is close to the lake.
Stayed 2 nights in May 2024

10/10 Excellent

Glendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Stayed 1 night in Mar 2024

10/10 Excellent

Ricarte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome room view with balcony and hammock. Very frienfly staff Walkable small Island
Stayed 2 nights in Oct 2024

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel but a lot of noise outside. Not the hotels fault.
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noce place to stay in Flores
Stayed 5 nights in Mar 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities
The hotel is in a perfect spot very convenient.
Stayed 1 night in Mar 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Stayed 1 night in Jun 2024

10/10 Excellent

Andrea

Liked: Staff & service, property conditions & facilities
We loved this hotel. It makes you feel like home!
Stayed 3 nights in Apr 2024

10/10 Excellent

Erika Barr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Stayed 2 nights in Aug 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Good location within the island of Flores
Stayed 2 nights in Feb 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Stayed 2 nights in Jun 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud thumping dance music going next door or below our room every night sometimes until 1 am.
Stayed 4 nights in Feb 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Stayed 3 nights in Jan 2024

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice location and view from room. Room OK, services OK.
Stayed 1 night in Sep 2023

10/10 Excellent

Dery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Great views and staff
Stayed 1 night in Nov 2022

10/10 Excellent

Yutselys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe.
Stayed 4 nights in Apr 2023

10/10 Excellent

LILIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
Stayed 1 night in May 2024

8/10 Good

Janeece

Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool Room with a Great View

Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá.
View from the room.
Stayed 3 nights in Sep 2024